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Comfort Suites Inn at Ridgewood Farm

2.5 star property

Photo gallery for Comfort Suites Inn at Ridgewood Farm

Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Point of interest
Lobby
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2898 Keagy Rd, Salem, VA, 24153
  • LewisGale Medical Center
    ‪3 min walk‬
  • Salem Civic Center
    ‪5 min drive‬
  • Roanoke College
    ‪5 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Suites Salem-Roanoke I-81

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (1006)
The price is NZ$175
for 1 room
includes taxes & fees
1 Jul - 2 Jul
Comfort Suites Salem-Roanoke I-81

About the area

Salem

With a stay at Comfort Suites Inn at Ridgewood Farm in Salem, you'll be next to a golf course, just steps from LewisGale Medical Center and a 4-minute drive from Salem Civic Center. .This golf hotel is 2.2 mi (3.6 km) from Salem VA Medical Center and 2.8 mi (4.6 km) from Moyers Sports Complex.

What's nearby

  • LewisGale Medical Center - 3 min walk - 0.3 km
  • Salem Civic Center - 5 min drive - 3.7 km
  • Roanoke College - 5 min drive - 3.7 km
  • Valley View Mall - 12 min drive - 10.2 km
  • Carilion Roanoke Memorial Hospital - 14 min drive - 9.4 km

Getting around

  • Roanoke Station - 18 min drive
  • Roanoke Regional Airport (ROA) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪El Toreo - ‬4 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪New China City Restaurant - ‬6 min drive
  • ‪Wendy's - ‬19 min walk

About this property

Comfort Suites Inn at Ridgewood Farm

Hotel with free breakfast, steps from LewisGale Medical Center
Comfort Suites Inn at Ridgewood Farm offers 78 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations are furnished with queen sofa beds. 55-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Salem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a hot tub, a fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Comfort Suites Inn at Ridgewood Farm. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Salem? This hotel has 807 square feet (75 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 807 square feet of conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 50 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Ridgewood Farm
Comfort Suites Ridgewood Farm Hotel
Comfort Suites Ridgewood Farm Hotel Salem
Comfort Suites Ridgewood Farm Salem
Comfort Suites Inn At Ridgewood Farm Hotel Salem
Comfort Suites At Ridgewood Farm
Comfort Suites Inn at Ridgewood Farm Hotel
Comfort Suites Inn at Ridgewood Farm Salem
Comfort Suites Inn at Ridgewood Farm Hotel Salem

Comfort Suites Inn at Ridgewood Farm Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1004 reviews
Rating 8 - Good. 278 out of 1004 reviews
Rating 6 - Okay. 151 out of 1004 reviews
Rating 4 - Poor. 74 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Helene

Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Stayed 2 nights in Mar 2025

2/10 Terrible

Madhian

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad costumer service
Stayed 1 night in Mar 2025

6/10 Okay

Megumi

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Suraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Heather

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Frustrated

I arrived at 2:20 pm, which I didn't realize was a little too early. I waited over 5 minutes to be spoken to due to the young lady printing off copies of pictures of baby shower games for another customer. Once I finally got helped, I returned to my car to get my daughter, park and bring our luggage in. As we are walking past the check in desk we are told that our room "might not be clean" for about 5 - 10 minutes. Now, I have my hands full, as does my daughter and we have been up since 6 am for a volleyball tournament. I was shocked! She told us to go and see if our room as available. Once we go to our room we saw the entire room torn apart and were told it would be 20 minutes. We put our belongings in a safe place and had to sit in the car for 20 minutes. Please tell me that A) we couldn't have been told at check in that the room wasn't ready? B) that there wasn't a clean room available? C) she could have offered us a place to sit and wait or something?? and the fact that she couldn't be bothered to help me while she was printing was also frustrating.
Stayed 1 night in Mar 2025

6/10 Okay

Jess

Stayed 1 night in Mar 2025

8/10 Good

Erik

Travelled with family and small children
Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

10/10 Excellent

LANETTE, Lake Orion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This room is amazing. Clean, fully stocked, and plenty of sleeping space for everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Travelled with family
Beds clean and comfortable. Room was outdated, stains on carpet and bathroom could have been cleaned better
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Willie

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not that friendly. We got to our room #124 and one window screen is missing. one has a hole on it. The sheer curtain was so wrinkled one has a very big hole on it. Looks like a cow went through it. I showed a picture to receptuon when we checked out. I know they dont clean rooms daily any more. At least check if we need fresh towels.
Stayed 3 nights in Mar 2025

4/10 Poor

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very slick shower

We have stayed here many times with no negative issues in an accessible room. This time however, the shower floor was extremely slick as if the cleaner was not rinsed off, causing a very hard fall. Still in pain several days later. Front office staff was very concerned and apologetic. An accident report was filled out but their insurance company has not reached out like we were advised.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, Essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice customer service, loved the room and the view! Breakfast could be a bit better in terms of variety, but everything else was awesome
Stayed 1 night in Mar 2025

6/10 Okay

Carl

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
The stay was fine. Website showed that all rooms offered 55 inch lcd tvs. My room had maybe a 27 inch tv.
Stayed 1 night in Mar 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were an absolute delight! If you are expecting the Four Seasons, this is not for you. It is outdated and barebones. However, what it lacks in frills, it makes up for in hospitality. The breakfast was a great addition. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

amy

Business traveller
Liked: Cleanliness, staff & service
Quiet and convenient
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Broken lamp
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very clean.
Stayed 1 night in Feb 2025

8/10 Good

Akio, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable staying
Stayed 1 night in Feb 2025

10/10 Excellent

Akio, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a convenient location
Stayed 1 night in Feb 2025

6/10 Okay

Sumner

Liked: Room comfort
Disliked: Property conditions & facilities

Serious improvements suggested

Front desk not very welcoming. Building seemed clean. Asked to be put on 1st floor due to mobility issues. Room amenities need serious attention. Loose/missing fixtures on tub. No safety features. No racks or place to put towels except floor. Loose electrical outlets for c-pap. No outlets available when sharing a bed for 2 c- pap machines.
Stayed 2 nights in Feb 2025