6/10 Okay
Julie
Travelled with family, Business traveller
18 Mar 2025
Overall it was an ok stay but I probably wont be staying at this hotel again next time we are in Rochester.
We were able to check in early which was very helpful. Front desk staff was helpful and friendly. There were issues with the front door while we were there. We stayed 3 nights and didn’t get any garbage pick up or towel refreshing while there. We had issues with card keys working in our door. I did like the location. Lots of food options and coffee options. I instantly disliked the hotel once I discovered they don’t have freshly brewed coffee. The automated coffee is the worst in my opinion.
Room was clean and the beds were comfortable. Overall, breakfast was good and lots of options.
Julie
Stayed 3 nights in Mar 2025