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Comfort Inn & Suites West - Medical Center

3.0 star property

Photo gallery for Comfort Inn & Suites West - Medical Center

Lobby
Exterior
Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Place, Mayo Clinic Hospital - Saint Marys Campus
    ‪5 min drive‬
  • Place, Mayo Clinic
    ‪6 min drive‬
  • Place, Mayo Civic Center
    ‪7 min drive‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Non-Smoking

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Two Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Fully Handicap, Non-Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Disabled Accessible, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Hearing Accessible, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King Bed with Sofa Bed, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Extra Wide King Suite with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Pool
  • Breakfast included
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  • Parking included
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About the area

Rochester

A stay at Comfort Inn & Suites West - Medical Center places you in the heart of Rochester, within a 5-minute drive of Douglas State Trail Head Rochester and Cascade Meadow Wetlands and Environmental Science Center. .This hotel is 2.2 mi (3.5 km) from Northern Hills Golf Course and 3.8 mi (6.1 km) from Mayo Clinic.

What's nearby

  • Mayo Clinic Hospital - Saint Marys Campus - 5 min drive - 5.0 km
  • Apache Mall - 6 min drive - 6.8 km
  • Mayo Clinic - 6 min drive - 6.1 km
  • Mayo Civic Center - 7 min drive - 6.5 km
  • Rochester Recreation Center - 7 min drive - 6.8 km

Getting around

  • Rochester, MN (RST-Rochester Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Five West - ‬1 min walk
  • ‪Hy-Vee Market Grille Express - ‬3 min drive

About this property

Comfort Inn & Suites West - Medical Center

Hotel with free parking, near Cascade Meadow Wetlands and Environmental Science Center
Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 320 out of 512 reviews
Rating 8 - Good. 135 out of 512 reviews
Rating 6 - Okay. 33 out of 512 reviews
Rating 4 - Poor. 19 out of 512 reviews
Rating 2 - Terrible. 5 out of 512 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a room on first floor and it was nice and quiet. The room was spacious and clean. The breakfast was ample and filled us up. My one critique was no shower soap. I mentioned to the front desk and they said we were to use the bar sink soap for the shower as well. I explained that was a poor option. They said no option to obtain shower soap from their supplier… weird! I would suggest this hotel for anyone needed a clean place to stay wheel down in Rochester. They also offer a shuttle to Mayo!
Stayed 1 night in Jul 2025

6/10 Okay

Patrycja

Liked: Cleanliness
Disliked: Staff & service
Front desk was always unattended and we had to wait for someone to come out. Staff was rude and not very helpful… Room was clean, breakfast average at best!
Stayed 2 nights in Jul 2025

8/10 Good

Kaileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Felt safe. Near strip malls, Costco, fast food. Staff was very helpful..needed coins for laundry. Hot tub & pool clean. Beds firm & comfy.
Stayed 2 nights in Jul 2025

10/10 Excellent

JOCELYN, RIVER FALLS

Stayed 2 nights in Jul 2025

10/10 Excellent

Devin

Stayed 1 night in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I made my reservation, Michael at check-in noted issues with my reservation…something about voice Authorization. I had reserved using one card, and was trying to pay with another. Nothing out of the ORIF in art. Jade manager on speaker phone, wasn’t sure what was happening either. I ended up having a family member pay, which squared things up…but unsure why I needed voice authorization? Nice place and people.
Stayed 1 night in Jul 2025

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This checked off all the boxes for a trip to the Mayo Clinic. The breakfasts had a variety of choices. The convenience of regular shuttles to the clinic, amidst the construction there, proved to be remarkably stress free. All staff were welcoming.
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds were hard and very high off the ground so difficult to get into. Pool and hot tub were broken and had been for a while
Stayed 4 nights in Jul 2025

10/10 Excellent

Barbara

Stayed 3 nights in Jun 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for a Mayo visit

Nice hotel. A little wear and tear on the hallways. Bed was super comfortable. Not a lot of counter space in bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean, staff was great and I loved having a shuttle that had the hotel name on it for when it picked me up from Mayo!
Stayed 2 nights in Jun 2025

10/10 Excellent

MATT

Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Liked the price. Comfortable bed. Not very friendly.. bath wouldn’t drain. Only one bar of soap. Things like that will probably preclude from staying there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Roxann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Beverly

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We like the friendly staff and clean property. Bed is super comfortable. Surrounding areas are well kept. We plan to stay here again when we’re in Rochester.
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are nice and clean, beds were comfortable
Stayed 1 night in May 2025

10/10 Excellent

Michelle, Oxnard

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Matt and Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and staff.

All in all it was a good stay. Hotel was nice, quiet and clean. Sad to see the area going down hill but like any blue area, its right in your face.
Stayed 2 nights in May 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2025