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Comfort Inn & Suites West - Medical Center

3.0 star property

Photo gallery for Comfort Inn & Suites West - Medical Center

Exterior
Breakfast area
Lobby
Lobby
Premium bedding, pillow-top beds, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
2005 Commerce Drive, NW, Rochester, MN, 55901
  • Place, Cascade Meadow Wetlands and Environmental Science Center
    ‪16 min walk‬
  • Place, Douglas State Trail Head Rochester
    ‪2 min drive‬
  • Place, Badger Hills Park
    ‪2 min drive‬
  • Airport, Rochester, MN (RST-Rochester Intl.)
    ‪17 min drive‬

Room options

View all photos for 1 King Bed, Suite, Nonsmoking

Premium bedding, pillow-top beds, desk, blackout curtains

1 King Bed, Suite, Nonsmoking

  • Sleeps 4

View all photos for 2 Queen Beds, Suite, Nonsmoking

Premium bedding, pillow-top beds, desk, blackout curtains

2 Queen Beds, Suite, Nonsmoking

  • Sleeps 6

View all photos for Standard King Room, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Non-Smoking

9.0 out of 10
Wonderful
(18 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Two Queen Room, Non-Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Two Queen, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Two Queen, Hearing Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King with Sofa Bed, Non-Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Fully Handicap, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Disabled Accessible, Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Living area

Mini Suite King Bed with Sofa Bed, Non-Smoking

  • Sleeps 3

View all photos for Mini Suite Two Queens with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Non-Smoking

  • Sleeps 4

View all photos for Mini Suite King Bed, Disabled Accessible, Non-Smoking

Living area

Mini Suite King Bed, Disabled Accessible, Non-Smoking

  • Sleeps 2

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • Sleeps 5

View all photos for Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queens with Sofa Bed, Disabled Accessible, Non-Smoking

  • Sleeps 4

View all photos for Standard King Room, Non-Smoking

Bathroom

Standard King Room, Non-Smoking

  • Sleeps 2

View all photos for Standard Two Queen Room, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Two Queen Room, Non-Smoking

  • Sleeps 4

View all photos for Mini Suite King with Sofa Bed, Non-Smoking

Living area

Mini Suite King with Sofa Bed, Non-Smoking

  • Sleeps 2

View all photos for Standard King Room, Fully Handicap, Non-Smoking

Bathroom

Standard King Room, Fully Handicap, Non-Smoking

  • Sleeps 2

View all photos for Standard King Room, Disabled Accessible, Non-Smoking

Bathroom

Standard King Room, Disabled Accessible, Non-Smoking

  • Sleeps 2

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Bathroom

Standard King Room, Hearing Accessible, Non-Smoking

  • Sleeps 2

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Bathroom

Extra Wide King Suite with Sofa Bed, Non-Smoking

  • Sleeps 3

View all photos for Standard King Room, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard King Room, Hearing Accessible, Non-Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mini Suite King Bed with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite King Bed with Sofa Bed, Non-Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Extra Wide King Suite with Sofa Bed, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Extra Wide King Suite with Sofa Bed, Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Mini Suite Two Queen with Sofa Bed, Hearing Accessible, Non-Smoking

  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for 1 King Bed, Nonsmoking, Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2

View all photos for 1 King Bed, Suite, Nonsmoking, Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

1 King Bed, Suite, Nonsmoking, Accessible

  • Sleeps 2

View all photos for 2 Queen Beds, Suite, Nonsmoking, Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

2 Queen Beds, Suite, Nonsmoking, Accessible

  • Sleeps 4

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About the area

Rochester

A stay at Comfort Inn & Suites West - Medical Center places you in the heart of Rochester, within a 5-minute drive of Douglas State Trail Head Rochester and Cascade Meadow Wetlands and Environmental Science Center. .This hotel is 2.2 mi (3.5 km) from Northern Hills Golf Course and 3.8 mi (6.1 km) from Mayo Clinic.

What's nearby

  • Badger Ridge Park - 11 min walk - 1.0 km
  • Cascade Meadow Wetlands and Environmental Science Center - 16 min walk - 1.4 km
  • Douglas State Trail Head Rochester - 2 min drive - 1.8 km
  • Badger Hills Park - 2 min drive - 2.2 km
  • Manor Park - 4 min drive - 2.8 km

Getting around

  • Rochester, MN (RST-Rochester Intl.) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Dunkin' - ‬8 min walk
  • ‪Taco Bell - ‬5 min drive
  • ‪Caribou Coffee - ‬4 min drive
  • ‪Qdoba Mexican Eats - ‬3 min drive

About this property

Comfort Inn & Suites West - Medical Center

Comfort Inn & Suites West - Medical Center offers 77 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions are provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a banquet hall and a vending machine.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Comfort Inn West
Comfort Inn Suites West Medical Center
Comfort Inn & Suites West - Medical Center Hotel
Comfort Inn & Suites West - Medical Center Rochester
Comfort Inn & Suites West - Medical Center Hotel Rochester

Comfort Inn & Suites West - Medical Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 364 out of 592 reviews
Rating 8 - Good. 156 out of 592 reviews
Rating 6 - Okay. 40 out of 592 reviews
Rating 4 - Poor. 22 out of 592 reviews
Rating 2 - Terrible. 10 out of 592 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff friendly
Stayed 5 nights in Dec 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay here when visiting family on Rochester and have never had a problem. Except this time, someone at the front desk decided it would be a good idea to place a family with small active children in the room above us! We had to call down to have someone tell them to stop it but we don't think anything was done and it continued until after 1am.
Stayed 2 nights in Jan 2026

2/10 Terrible

Rose

Disliked: Cleanliness, amenities
My husband and I had our 3 grandsons for the weekend and booked the hotel specifically for the swimming pool. When we arrived to check in we were informed that the pool was not in use due to boiler problems. Evidently there was an ongoing problem and the owners decided not to invest any more money into repairs, without disclosing that info on the website. We were beyond upset! We had driven 2 hours to our sons family Christmas, knew that we didn’t want to drive back after the get together and were excited to check in. Dragged all of our suitcases into the lobby to find out that there was no pool access. I’ll never book at a Comfort Inn again! The process to be reimbursed is a jump through several hoops with Expedia. What a fiasco! The only redeeming point was the check in person, who transferred our booking to a Sleep Inn next door, with a functioning pool.
Stayed 1 night in Dec 2025

8/10 Good

Kefei

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff but they were quite slow checking in guests and explaining. Food is average and not varying from day to day. Other than that, great beach and waves. fun and friendly entertainers.
Stayed 2 nights in Sep 2025

6/10 Okay

Heidi

Travelled with group
Liked: Cleanliness, staff & service
Hot tub/pool was not in service
Stayed 1 night in Nov 2025

6/10 Okay

Jeremy

Stayed 1 night in Nov 2025

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Amenities- the pool was closed which was unfortunate to not be told ahead of time because I would have booked elsewhere since that was going to be our main activity with our daughter in our 2 nights of spare time. We also had family that would have come to pay to swim as well. The staff did not acknowledge the inconvenience, there was only a note posted. At checkout no questions were asked as far as how our stay was.
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Stayed 1 night in Nov 2025

8/10 Good

Jason Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The hide a bed was stained and dried didn’t have linens readily available.
Stayed 1 night in Nov 2025

4/10 Poor

SCOTT

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No pool or hot tub any more
Stayed 2 nights in Nov 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very disappointed the pool and jacuzzi were not working.
Stayed 1 night in Nov 2025

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except pool is always out of order
Stayed 1 night in Nov 2025

10/10 Excellent

Mary-Travis

Stayed 4 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and the lobby made a great little office while we waited for our appts at Mayo Clinic. The staff were all extremely nice and helpful from the gentleman making fresh cookies to Selena at the front desk. We have to come back in February and we will stay here again.
Stayed 3 nights in Nov 2025

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Elliot the front desk was amazingly helpful and friendly but was closed indefinitely. It sounds like it had been for a while but nowhere on the hotels amenities description did it list that the pool was closed. I come to find out that the health department is requiring the lower level two star hotels to upgrade their pool filtration system so several of them are just marking their pools is closed rather than make the expensive repair. Very upset to arrive with a child who wanted to swim to find out that the pool was closed, which staff knew about in advance, but did not have listed on the website anywhere when I was making reservations.
Stayed 1 night in Nov 2025

8/10 Good

Gina

Liked: Cleanliness, property conditions & facilities
Staff friendly
Stayed 3 nights in Nov 2025

8/10 Good

Kim

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, reasonably priced and convenient location
Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

Todd

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location! The shuttle service to the Mayo Clinic is really appreciated, especially with the construction going on downtown.
Stayed 1 night in Oct 2025

8/10 Good

becky

Travelled with group
Liked: Cleanliness, staff & service
Booked because there was a pool and hot tub, but the pool and hot tub were not working, pump broke per staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed. Like the mayo shuttle. Sure wish the hot tub would get fixed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our go to place when visiting the Mayo
Stayed 3 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 3 nights in Oct 2025