6/10 Okay
Syrina, Summerville
Travelled with family
5 May 2025
Liked: Staff & service
We stayed here for two night to attend a function with A Kid Again at Carowinds. This seemed to be convenient. Upon first entering and looking through pictures online, it was pleasant. The reception area was well painted and smelled wonderful. Got checked in to our rooms to start noticing little things. First the room had three lamps which all shared two bulbs that actually worked in the room. Had to move them around in the lamps to actually be able to see in the dark. The beds… are wore out. Completely. There are no if ands or buts. They are done. This should be the very first thing you change when remodeling in my opinion. I did not rest/sleep either night. Unacceptable. Especially paying $100 a night. Security locks on the doors were busted. Outlets in the rooms were broken and not able to be used. The pool. Advertised online as being operational. Not. In. Any. Sense. Of. The. Word. They had it closed down, not covered. It was gross, things floating in the pool and they were using the pool area as a catch all. Nasty. Breakfast. Not much to say about this. It was okay. Not anything to brag about and not much protein to be eaten. Juice was non existent and coffee was not even warm. Ice machine and vending machine on second floor didn’t work. Had to go to the gas station in front of the hotel to get ice/goodies. I would say this place has a long way to go, especially charging so much for staying. They are making strides to clean it up but they have a ways to go.




Syrina
Stayed 2 nights in May 2025