6/10 Okay
Jennifer K.
16 Jul 2025
Disliked: Cleanliness
Needs a deep cleaning
Let's start with positives. Location is great, several easy blocks from the beach, nice neighborhood for walking, close enough to town, but also far enough away. It was so quiet, which was lovely. House was a perfect size for my friend and me. Not impressed with communication. I messaged through the VRBO app the day before we arrived to ask about a blender and tea kettle. Didn't receive an answer until the next day (after leaving home) and conflicting answers from two people. We were given a key code to access the key, but were not informed of two lock boxes. There were no instructions for which one and only one had an obvious key pad (for which our code didn't work). That caused unnecessary stress which would have been avoided with clear communication. Had to hold for awhile to reach someone, but got in. We found rumpled looking sheets on the full-sized bed with a couple of hairs and spots on them. Not acceptable. The towels as well were all dingy and dirty/stained/worn. We called back to Vacasa who said they would contact the local team. We got a call from Shannon from the local team who was kind. She referred us to a spare set of sheets in the closet. Unfortunately the spare flat sheet was also stained. Luckily I had a Rumpl in my truck so I slept under it. Overall needs a deep cleaning (baseboards, room corners, dishes). Had minor (annoying) issues with toilets running and bathroom heater that wouldn't shut off. No cheese grater (really?). Overall not terrible but won't b
Jennifer K.
Stayed 3 nights in Jul 2025