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SureStay Hotel by Best Western Rockdale

2.5 star property

Photo gallery for SureStay Hotel by Best Western Rockdale

Standard Room, 2 Queen Beds, Accessible, Non Smoking
Coffee shop
Lobby
Exterior
BBQ/picnic Area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
381 North U.S. Highway 77, Rockdale, TX, 76567
  • Kay Theatre
    ‪3 min drive‬
  • Rockdale International and Great Northern Railroad Depot and Museum
    ‪3 min drive‬
  • Granger Lake
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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BBQ/picnic Area

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4.1 out of 5, Very good, 250 reviews
The price is NZ$115
includes taxes & fees
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Quality Inn Rockdale

About the area

Rockdale

Located in Rockdale, SureStay Hotel by Best Western Rockdale is in the historical district, within a 5-minute drive of Rockdale International and Great Northern Railroad Depot and Museum and Kay Theatre. .This hotel is 7.5 mi (12.1 km) from San Gabriel River and 10.9 mi (17.6 km) from Apache Pass River Theatre.

What's nearby

  • Kay Theatre - 3 min drive - 3.0 km
  • Rockdale International and Great Northern Railroad Depot and Museum - 3 min drive - 3.0 km
  • Apache Pass River Theatre - 16 min drive - 21.2 km
  • Granger Lake - 39 min drive - 53.1 km
  • Caldwell Civic Center - 40 min drive - 53.5 km

Getting around

  • College Station, TX (CLL-Easterwood) - 59 min drive

Restaurants

  • ‪Dairy Queen - ‬3 min drive
  • ‪Sonic Drive-In - ‬4 min drive
  • ‪Pizza Hut - ‬4 min drive
  • ‪The Ranch - ‬6 min drive
  • ‪Texas Burger - ‬3 min drive

About this property

SureStay Hotel by Best Western Rockdale

Hotel in Rockdale with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
SureStay Hotel by Best Western Rockdale has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Mini golf
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas
  • Renovated entire property - November 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during April, May, and June:
  • Business center
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 176 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Rockdale
Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

SureStay Hotel by Best Western Rockdale Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 252 reviews
Rating 8 - Good. 77 out of 252 reviews
Rating 6 - Okay. 41 out of 252 reviews
Rating 4 - Poor. 23 out of 252 reviews
Rating 2 - Terrible. 23 out of 252 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Camden

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was a little old but that's expected for the country and the breakfast wasn't much and the operating hours was a little early for me but my main issue was with the second door lock being so loose that it could come off the door frame.
Stayed 2 nights in Jun 2025

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price.

Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep. Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.
Stayed 1 night in Jun 2025

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful, and fast
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Travelled with group
Very clean and quiet
Stayed 1 night in Jun 2025

8/10 Good

Dama

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal. The overall experience was pleasant.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort

BUGS

There were multiple dead bugs in the restroom when we arrived. The room smelled musty as soon as we walked through the door. The worst of all was my wife felt something crawling on her head at night she reached for it and crushed a cockroach. So if you’re looking for a lovely night full of creepy crawlers then this is the place for you. Also the pillow that came with the cot had pee stains on it and reeked. Would not recommend this place to anyone and all should be aware of the horrible conditions this place is in.
Stayed 1 night in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quite. The staff was great.
Stayed 2 nights in May 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Gre5
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean quiet offered the standard amenities. Staff at desk friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Stayed 10 nights in Mar 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

We came upon this place on a quick decision weekend trip and it turned out better than we expected. Everything and everyone was delightful! Clean, comfortable room, yummy breakfast and no issues.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Damarcus

Stayed 2 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Koby

Stayed 3 nights in Nov 2024

4/10 Poor

James

Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Property conditions & facilities

Comfortable

Room was clean and bed comfortable.
Stayed 1 night in Oct 2024

10/10 Excellent

Cierra

Liked: Staff & service
There was a dead cricket In the fold out bed when I first opened it up
Stayed 2 nights in Oct 2024

2/10 Terrible

Carlos

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Outdated

Hotel is dated. Hair dryer was old AF and seemed like it would catch the place on fire if used. The breakfast is very basic. Dried cereal and waffle maker. No peanut butter options for your waffle. The bathroom had a huge crack in the pan of the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiajuana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.
Stayed 2 nights in Oct 2024

2/10 Terrible

Texas

Business traveller
Disliked: Staff & service, amenities
Staff has no clue about ADA laws
Stayed 2 nights in Sep 2024

10/10 Excellent

Bonita

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Donna, Longview

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok for a pass through stop. Lots of big trucks. Kind of off the main Hwy, guy at desk not too helpful, and don’t expect much for breakfast.
Stayed 1 night in Jun 2024