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DoubleTree by Hilton Hotel Rocky Mount

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Rocky Mount

Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
Point of interest
Breakfast, lunch, dinner served; American cuisine
1 bedroom, premium bedding, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
651 N. Winstead Avenue, Rocky Mount, NC, 27804
  • Golden East Crossing Mall
    ‪4 min drive‬
  • Rocky Mount Sports Complex
    ‪5 min drive‬
  • Rocky Mount Event Center
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, premium bedding, in-room safe, desk

One King Bed, Non-Smoking, Accessible

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, One King Bed, Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About the area

Rocky Mount

A stay at DoubleTree by Hilton Hotel Rocky Mount places you in the heart of Rocky Mount, within a 5-minute drive of Nash County Farmer’s Market and Rocky Mount Mills. .This hotel is 3.2 mi (5.1 km) from Golden East Crossing Mall and 4.4 mi (7.1 km) from Rocky Mount Sports Complex.

What's nearby

  • Nash Day Hospital - 6 min walk - 0.5 km
  • Golden East Crossing Mall - 4 min drive - 5.1 km
  • Rocky Mount Sports Complex - 5 min drive - 7.4 km
  • Rocky Mount Event Center - 6 min drive - 8.4 km
  • Hot Wheels Amusment Park LLC - 9 min drive - 10.8 km

Getting around

  • Rocky Mount Station - 7 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pizza Inn - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Rocky Mount

Hotel with free parking, in the vicinity of Golden East Crossing Mall
DoubleTree by Hilton Hotel Rocky Mount offers 166 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 166 guestrooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Texas Steakhouse, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Texas Steakhouse - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Texas Steakhouse

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.95 per person
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rocky Mount
DoubleTree Hilton Rocky Mount
DoubleTree Hotel Rocky Mount
DoubleTree Rocky Mount
Hilton Rocky Mount
Rocky Mount DoubleTree
DoubleTree by Hilton Hotel Rocky Mount Hotel
DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

DoubleTree by Hilton Hotel Rocky Mount Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 437 out of 1004 reviews
Rating 8 - Good. 214 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 94 out of 1004 reviews
Rating 2 - Terrible. 93 out of 1004 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Malia

Disliked: Amenities
The pool had no water, not working. Disappointing after a hot day. Shower pressure was good.
Stayed 1 night in Jun 2025

10/10 Excellent

kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the hotel about 10 minutes before we checked in to get a few hours of sleep on a road trip. The check in process was easy and the front desk was very friendly (even at midnight!) and gave us water and cookies. The rooms were clean and they accommodated my husband and his service animal. Would stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great room, quite large and very comfortable. Bed and pillows were wonderful. Liked the fact that as a "stay over", houses keeping was not at my door everyday. Front desk staff was kind and courteous and made my stay very nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Etta Lisa

Liked: Cleanliness, amenities, property conditions & facilities
This property is always clean inside and out , I feel safe at all times.Staff are always helpful, friendly and professional . The restaurant on property is an added bonus. This is my place to stay when I’m in town.
Stayed 2 nights in Jun 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its summer time but pool wasnt in service.
Stayed 2 nights in Jun 2025

4/10 Poor

Lizbeth

Disliked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul Nancy

Stayed 1 night in Jun 2025

4/10 Poor

Bruno

Liked: Amenities
Disliked: Cleanliness
The bathroom was filthy
Stayed 1 night in Jun 2025

6/10 Okay

Wendell

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Property needs updating.
Stayed 1 night in Jun 2025

2/10 Terrible

Matt

Disliked: Property conditions & facilities, room comfort
The entire hotel wreaked like weed. The lobby. The elevators. The halls. The room. Everywhere absolutely stunk. I waited with several guests at the front desk calling for over an hour trying to get any staff members help with breakfast and eventually gave up. I was charged for an included breakfast, but when I went to the buffet, I was told that it wasn’t. Why was I charged for breakfast when it wasn’t provided? I even called room service for help and still, no one answered. I chose this hotel based upon the name’s reputation of quality, but the cheap travel motel would have been far superior.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was sweet & amazing.
Stayed 1 night in Jun 2025

4/10 Poor

Toni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool wasn’t “open yet for the season” even though it’s June. If a pool is closed for the season you probably would see stagnant water and algae growth in a brown/green pool. Looks like it’s out of commission and they’re not bothering to tell anyone. If I’d know I would’ve booked at another of the dozen hotels in the immediate area. Next is the air conditioner in the room - it didn’t work. We ended up going to Target and buying a fan. The king size bed was nice and roomy, unfortunately it was similar to a pad of concrete. Extremely uncomfortable - my husband and I switched to the pullout sofa bed, which was also uncomfortable with springs in your back. Lesser of two evils I guess. Cleanliness was an issue as well as faulty electrical, especially in the bathroom. The bathtub did not drain which left you in standing water while showering. An unfortunate stay that we’re sorry to have booked. Will not stay in a Double Tree again and do NOT recommend.
Outlets did not work
Floors were filty
Stagnant water in a “not yet open for the season” pool
Stagnant water in a “not yet open for the season” pool
Stayed 1 night in Jun 2025

10/10 Excellent

Reida

Business traveller
Liked: Cleanliness, staff & service, room comfort
pleasant
Stayed 1 night in May 2025

10/10 Excellent

Damian

Stayed 1 night in May 2025

10/10 Excellent

Paula

Stayed 1 night in May 2025

10/10 Excellent

Etta Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the property was excellent- my room was super clean
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in May 2025

10/10 Excellent

Sherry

Stayed 1 night in May 2025

10/10 Excellent

Lisa, Atlanta

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom needs updated.
Stayed 1 night in May 2025

8/10 Good

Annemarie

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Raymond, The Villages

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While a good location, this is a very old property. While the lobby has been updated, our room was very bad. Bathroom had lots of cracked tile in the shower and floor. Carpet was beyond worn down. Only one side of the bed had a night stand and the light on that one was a bare bulb - no lamp shade. The side with no night stand had no way to plug in devices to charge. WiFi was slower than old AOL dial up.TV remote was non-functional. Overall the room looked like it had not been remodeled or refreshed in several decades. Staff was rude and unresponsive to any issues we raised. DO NOT STAY HERE!
Stayed 1 night in May 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service
It was a nice place to stay and quiet
Stayed 1 night in May 2025