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Tru by Hilton Rocky Mount

2.5 star property

Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Lobby
Free daily buffet breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Place, Nash Day Hospital
    ‪13 min walk‬
  • Place, Rocky Mt Medical Park
    ‪16 min walk‬
  • Place, Nash General Hospital
    ‪17 min walk‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll In Shower

  • Sleeps 4

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About the area

Rocky Mount

With a stay at Tru by Hilton Rocky Mount in Rocky Mount, you'll be within a 5-minute drive of Rocky Mt Medical Park and Nash Day Hospital. .This hotel is 1 mi (1.6 km) from Nash General Hospital and 3 mi (4.8 km) from LifeCare Hospitals of North Carolina.

What's nearby

  • Nash Day Hospital - 13 min walk - 1.2 km
  • Rocky Mt Medical Park - 16 min walk - 1.4 km
  • Nash General Hospital - 17 min walk - 1.4 km
  • Rocky Mount Sports Complex - 4 min drive - 6.5 km
  • Rocky Mount Event Center - 5 min drive - 8.1 km

Getting around

  • Rocky Mount Station - 10 min drive
  • Greenville, NC (PGV-Pitt-Greenville) - 49 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Rocky Mount

Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and desk chairs.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 418 out of 699 reviews
Rating 8 - Good. 152 out of 699 reviews
Rating 6 - Okay. 54 out of 699 reviews
Rating 4 - Poor. 35 out of 699 reviews
Rating 2 - Terrible. 40 out of 699 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great upkeep and staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super helpful front desk staff. Very welcoming and engaging. Definitely would recommend.
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Dec 2025

8/10 Good

Denise

Stayed 1 night in Dec 2025

8/10 Good

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Nov 2025

2/10 Terrible

Andrei

Stayed 1 night in Dec 2025

6/10 Okay

Camilla

Liked: Cleanliness, staff & service, amenities
Staff was great breakfast was great BUT the room was so hot and no way of controlling it the control panel was blank. Lots of energy wasted in my opionipn.
Stayed 1 night in Dec 2025

8/10 Good

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk at check in wasnt too pleasant but when I left and came bavk the front desk clerks were very friendly and welcoming. I've stayed here many times and alwaya enjoy my stay.
Stayed 1 night in Dec 2025

8/10 Good

Shannon

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth, bluffton

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really good including front desk, room and especially price!
Stayed 1 night in Dec 2025

10/10 Excellent

Edidson

Stayed 1 night in Dec 2025

10/10 Excellent

Min

Stayed 1 night in Dec 2025

4/10 Poor

Melinda

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Room felt neglected and did not feel like the staff cared.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Joan, Leesburg

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Great room, great service, great atmosphere, great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Wendy

Stayed 1 night in Dec 2025

10/10 Excellent

robert

Very good hotel, rooms are new staff is amazing and the breakfast is
Stayed 1 night in Dec 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
clean and good breakfast
Stayed 1 night in Dec 2025

8/10 Good

Moses

Very clean hotel. Room was sort of cramped. Not a lot of walk around space.
Stayed 1 night in Dec 2025

4/10 Poor

Benjamin Russell

Liked: Cleanliness
The room was not fully ready for occupancy when we arrived. The television didn’t work i itially and there was no soap in the shower. The staff quickly remedied these issues when I called, but considering the nature of our trip - a funeral - it would ave beeeen nicer not to have to spend energy and time in having these little things fixed. You want things to work the way they’re supposed to do you can focus on the important things.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carlton

Stayed 1 night in Dec 2025

8/10 Good

Theresa

Rooms clean. Ice readily avaliable
Stayed 1 night in Dec 2025

2/10 Terrible

Porsha

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
When I arrived at the front desk to check in, the staff member assisting me was a very soft-spoken young man, and it was difficult to hear him. After providing my name, he asked, “You had the handicap accessible room, right?” I confirmed that I did. He then informed me, “I’m sorry; we’re all sold out.” When I asked when they sold out, he said, “Today.” He went on to explain that the reservation I made for a room with two double beds could no longer be accommodated and that the only remaining option was a single room with one king bed—no pull-out, no alternative arrangements. After a five-hour drive and arriving after 9:00 PM, this was extremely disappointing and unacceptable. We had no choice but to take the room, which forced one person in my party to sleep on the floor. I’m struggling to understand how a hotel can sell out of rooms that were pre-reserved. This experience was frustrating, inconvenient, and far below expectations.
Stayed 1 night in Dec 2025