Tru by Hilton Rocky Mount

2.5 star property

Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Room, 2 Queen Beds
Free daily buffet breakfast
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Nash Day Hospital
    ‪12 min walk‬
  • Rocky Mount Sports Complex
    ‪4 min drive‬
  • Rocky Mount Event Center
    ‪6 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Rocky Mount

With a stay at Tru by Hilton Rocky Mount in Rocky Mount, you'll be within a 15-minute walk of Nash Day Hospital and Nash General Hospital. .This hotel is 0.9 mi (1.5 km) from Rocky Mt Medical Park and 2.8 mi (4.6 km) from LifeCare Hospitals of North Carolina.

What's nearby

  • Nash Day Hospital - 12 min walk - 1.1 km
  • Golden East Crossing Mall - 4 min drive - 4.1 km
  • Rocky Mount Mills - 4 min drive - 5.1 km
  • Rocky Mount Sports Complex - 4 min drive - 6.5 km
  • Rocky Mount Event Center - 6 min drive - 7.4 km

Getting around

  • Rocky Mount Station - 7 min drive
  • Greenville, NC (PGV-Pitt-Greenville) - 49 min drive

Restaurants

  • ‪Golden Corral - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Pizza Inn - ‬4 min drive

About this property

Tru by Hilton Rocky Mount

Hotel in Rocky Mount with free breakfast and a 24-hour fitness center
Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and desk chairs.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 63047475

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Tru by Hilton Rocky Mount Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 315 out of 537 reviews
Rating 8 - Good. 117 out of 537 reviews
Rating 6 - Okay. 43 out of 537 reviews
Rating 4 - Poor. 28 out of 537 reviews
Rating 2 - Terrible. 34 out of 537 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Stayed 2 nights in Mar 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stayed for the weekend. When we arrived Friday, I noticed that the shampoo, conditioner, and body wash bottles were missing in the shower and the lotion and hand wash were missing at the sink. I immediately went to the front desk and asked for them to be replaced. He let me know that he could get some in the morning. The following morning I checked again and they told me they would make sure they were replaced as soon as possible. We were gone until 1:30pm. When I got back, there was still nothing in our bathroom. I asked one more time and was told it would be taken care of but it never was. I ended up going to the store and buying some soap. When I checked out, I asked the front desk to make a note that we were never provided with any soap and we did not take the bottles because I did not want additional charges on my card. She apologized but there was no other explanation or reasoning.
Stayed 2 nights in Mar 2025

2/10 Terrible

Ross

Nnever reccomend Hotels.com!

When we got to the hotel at 9pm, our reservation was not there. Hotels.com blamed the hotel . It was not their fault. There were no rooms available. Spent almost 1 hour on phone with Hotels.com and they found us a room somewhere else. Tru hotel found us a comparable room at holiday inn around the corner. Not Happy with Hotels.com!!!
Stayed 1 night in Mar 2025

6/10 Okay

Samantha

Business traveller
Liked: Amenities
Disliked: Cleanliness
Hotel staff would routinely try to enter my room despite a do-not-disturb tag on my door and an active reservation. They would also come knocking at 9am well before checkout time, waking me up to see if I needed housekeeping services. Just constant interruption. Wouldn't recommend for a longterm stay. I ended up changing hotels.
Stayed 8 nights in Feb 2025

10/10 Excellent

Samantha

Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always as advertised. Clean, safe, pet friendly.
Stayed 1 night in Feb 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious and clean. Cleanliness in a hotel room is priority to us! Will definitely stay at a Tru again.
Stayed 1 night in Feb 2025

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Clean rooms, good breakfast. Easy check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

MARJORIE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

LOURDES

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Alejandro

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had a reservation for a 2 bed room. On the arriving day I called to confirm my room/reservation and I was inform that everything was ok. When I arrived to the property, the front desk informed me that they no longer have my room and they approved to give me 2 rooms with one bed on each room but also that the card key were not working so a staff was going to open the room for me. Traveling with a minor that was not an option for me. Plus for safety having my daughter by herself and not having a key was a real problem. I was left with only one option. I had to stay in a one bed room with my daughter sleeping in the one bed and I slept on the floor. In the future Im not going to stay in this property. Also they inform me that the only thing they were able to do for me was to give me some points for the Bonvoy account because my reservation was with Expedia and not directly with them. But the point did not happen.
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stop for our NJ to FL drive with dog. Felt safe, bed was comfortable and nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back.

Stayed 1 night in Jan 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at a Tru hotel, and I was really happy with some of the small touches, such as extra outlets and charging areas, comfortable rooms, and great lighting in the bathroom. The had a nice breakfast, and overall the design of the hotel was really nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Haleigh

Stayed 1 night in Jan 2025

2/10 Terrible

Mallory

Stayed 1 night in Jan 2025