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Tru by Hilton Rocky Mount

2.5 star property

Photo gallery for Tru by Hilton Rocky Mount

Terrace/patio
Lobby
Lobby
Room, 2 Queen Beds
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

View map
255 Gateway Blvd, Rocky Mount, NC, 27804
  • Place, Nash Day Hospital
    ‪12 min walk‬
  • Place, Rocky Mount Sports Complex
    ‪4 min drive‬
  • Place, Rocky Mount Event Center
    ‪6 min drive‬

Room options

View all photos for Room, 1 King Bed

Individually decorated, individually furnished, desk, free WiFi

Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Individually decorated, individually furnished, desk, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

View all photos for Mobility Accessible-Two Queens with Tub

Individually decorated, individually furnished, desk, free WiFi

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

View all photos for Hearing Accessible Room With 2 Queen Beds And Bathtub

Individually decorated, individually furnished, desk, free WiFi

Hearing Accessible Room With 2 Queen Beds And Bathtub

  • Sleeps 4

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About the area

Rocky Mount

With a stay at Tru by Hilton Rocky Mount in Rocky Mount, you'll be within a 15-minute walk of Nash Day Hospital and Nash General Hospital. .This hotel is 0.9 mi (1.5 km) from Rocky Mt Medical Park and 2.8 mi (4.6 km) from LifeCare Hospitals of North Carolina.

What's nearby

  • Nash Day Hospital - 12 min walk - 1.1 km
  • Golden East Crossing Mall - 4 min drive - 4.1 km
  • Rocky Mount Mills - 4 min drive - 5.1 km
  • Rocky Mount Sports Complex - 4 min drive - 6.5 km
  • Rocky Mount Event Center - 6 min drive - 7.4 km

Getting around

  • Rocky Mount Station - 7 min drive
  • Greenville, NC (PGV-Pitt-Greenville) - 49 min drive

Restaurants

  • ‪Circle K - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Tru by Hilton Rocky Mount

Hotel in Rocky Mount with free breakfast and a 24-hour fitness center
Guest accommodations at Tru by Hilton Rocky Mount offer air conditioning. Each accommodation is individually furnished and decorated. Plasma televisions are featured in guestrooms.

This Rocky Mount hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and desk chairs.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per stay
  • Destination fee: USD 120.93
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Rocky Mount Hotel
Tru by Hilton Rocky Mount Rocky Mount
Tru by Hilton Rocky Mount Hotel Rocky Mount

Reviews

Tru by Hilton Rocky Mount Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 624 reviews
Rating 8 - Good. 138 out of 624 reviews
Rating 6 - Okay. 50 out of 624 reviews
Rating 4 - Poor. 33 out of 624 reviews
Rating 2 - Terrible. 37 out of 624 reviews

Reviews

6/10 Okay

Linda, Silver Spring

Liked: Cleanliness, property conditions & facilities
I like the location of the property. Unfortunately, I couldn't get the room I wanted on the top floor. Also, at 7am yesterday someone was trying to get into our room and we kept telling them they had the wrong room. That was a little unsettling to keep hearing somone trying to come into the room.
Stayed 2 nights in Aug 2025

4/10 Poor

Nancy

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When I arrived they could not find my room, I had reserved 2 rooms under one reservation and another room under a different reservation. The single reservation had been checked in and given the room assigned to me, not a big deal as it was my in-laws and the reservation was for my parents and myself. They apparently checked both rooms in when my parents checked in, again not such a big issue but still lots of confusion as the employees were confused on who was in what room. Biggest issue was that we checked in on a Thursday and checked out on Sunday, was told that housekeeping came every other day. Did not receive any housekeeping services the entire time that we were there for any of the 3 rooms. Actually used Food Lion bags to bag and remove our own trash as the trash can was very small and was full by Saturday. Did not have any shower gel in the shower, requested and shampoo was dropped outside of the door. Had to request towels as they were never replaced in the room nor were used towels removed. Ran out of toilet paper as there was only one partial roll at check in, again had to go to front desk to request. When we checked in the night stand was covered in a stick substance as well as the TV remote. I did speak with someone as we checked out and she did not seem concerned, she told me that housekeeping goes not come every day and I explained to her that we had been there since Thursday. I will say that my son enjoyed the pool & the lobby was cleaner than our room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alvester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eileen

Stayed 2 nights in Jul 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Post surgery pit stop

We stayed there for only a handful of hours as we were passing by and need to rest a bit however, it was an amazing experience beginning to end. The young man that checked us in was so polite and thoughtful. When we got to the room we needed help with the curtain and the gentlemen that assisted us from maintenance was TRUly :) an asset to the company. He went above and beyond to assist and furthermore, you can honestly tell in his voice and how he speaks that he is proud to work for that specific location. Great team and staff! Tru Hotel never disappoints but this one went above and beyond
Stayed 1 night in Jul 2025

4/10 Poor

LaChanda

Liked: Cleanliness, staff & service, property conditions & facilities
My bed sheets were unclean in a made up bed but Thomas was able to provide me with clean sheets
Stayed 2 nights in Jul 2025

10/10 Excellent

Pablo

Stayed 7 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Amenities
Clean. Staff was kind and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Abbey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We like Tru hotels for the pool table in the lobby. We have stayed at the Fairfield Tru before and that one was better taken care of. Our room at the Rocky Mount Tru had hair in the shower and balls of hair on the floor. Sort of gross. Breakfast was good and Outback was an easy walk. Close to 95 for easy stop with travel.
Stayed 1 night in Jul 2025

10/10 Excellent

Pablo

Stayed 4 nights in Jul 2025

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was ok. Disappointed that there was no free incuded breakfast.
Stayed 1 night in Jul 2025

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to eateries. Safe neighborhood. Pleasant staff
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Jul 2025

8/10 Good

Dean

Stayed 1 night in Jul 2025

10/10 Excellent

Zuleica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Rashmi

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
The floor in the room was not clean. They felt sticky. There is only 1 microwave in the entire hotel where check in desk is.
Stayed 2 nights in Jul 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner in room 400 made loud noises all night , even when it wasn't running.
Stayed 1 night in Jul 2025

10/10 Excellent

Yolanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is the best part.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A good stay, price was a little high for the area but you get what you pay for.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean, quiet and very modern
Stayed 1 night in Jul 2025

10/10 Excellent

Mehmet

Stayed 2 nights in Jun 2025

4/10 Poor

Vincent

Travelled with family
The toilet in our room wouldn’t flush. Called front desk guy came to the room looked at it and said he was going to talk to the manager but he never showed back up. Went to the front desk asked the manager about it he said he didn’t talk to him. The manager got a plunger and we went to the room I plunged the toilet myself because the manager didn’t know how too. It seem ok. But the next morning it wouldn’t flush again.
Stayed 1 night in Jun 2025