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Clarion Inn & Suites Roswell

2.5 star property

Photo gallery for Clarion Inn & Suites Roswell

Indoor pool
Free daily full breakfast
Gazebo
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
2000 N Main St, Roswell, NM, 88201
  • Place, New Mexico Military Institute
    ‪2 min walk‬
  • Place, Eastern New Mexico Medical Center
    ‪12 min walk‬
  • Place, Roswell Museum
    ‪2 min drive‬
  • Airport, Roswell, NM (ROW-Industrial Air Center)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

Standard Single Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • Golf view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Golf view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking

Standard Single Room, 2 Queen Beds, Non Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Golf view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

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About the area

Roswell

Clarion Inn & Suites Roswell is centrally located in Roswell, a 2-minute walk from New Mexico Military Institute and 14 minutes by foot from Eastern New Mexico Medical Center. .This golf hotel is 1.1 mi (1.8 km) from Roswell Museum and 1.7 mi (2.7 km) from Spring River Park & Zoo.

What's nearby

  • New Mexico Military Institute - 2 min walk - 0.2 km
  • Lovelace Regional Hospital - 5 min walk - 0.5 km
  • Eastern New Mexico Medical Center - 12 min walk - 1.0 km
  • Roswell Museum - 2 min drive - 1.9 km
  • Roswell Convention & Visitors Bureau - 2 min drive - 1.9 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬1 min walk
  • ‪Subway - ‬2 min drive
  • ‪Golden Corral - ‬13 min walk
  • ‪Burger King - ‬5 min walk

About this property

Clarion Inn & Suites Roswell

Hotel with free parking, steps from New Mexico Military Institute
Clarion Inn & Suites Roswell offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 124 individually decorated guestrooms, featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Roswell? This hotel has 6100 square feet (567 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,100 square foot of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • No lift
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number COMML-24-0004

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Sally Port
Best Western Plus Sally Port Inn
Best Western Plus Sally Port Inn Roswell
Best Western Plus Sally Port Roswell
Best Western Sally Port Inn
Best Western Sally Port Inn Roswell
Best Western Sally Port Roswell
Best Western Sally Port
Best Western Roswell
Roswell Best Western

Clarion Inn & Suites Roswell Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 337 out of 1004 reviews
Rating 8 - Good. 266 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 121 out of 1004 reviews
Rating 2 - Terrible. 116 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lobby smells of curry. Building not well maintained. Carpets worn out and need to be replaced. Card key for door lock is hit and miss needs to be repaired. Just a cheap worn out hotel that the owners aren't taking care of. It's just sad. This was once the finest hotel in town. Now it's just another worn our poorly maintained hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby wreaks of the smell of curry. The building is run down, and not well maintained. This was once the finest hotel in Roswell, and now it's no better than a place for a one night stand.
Stayed 2 nights in Oct 2025

6/10 Okay

Sheri

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service,Food variety, sketchy parking,one remote working 2 tvs.
Stayed 1 night in Oct 2025

4/10 Poor

Beth

Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was a fairly typical hotel breakfast. They had eggs, sausage, waffles plus some other prepackaged items. Our biggest concern was the smell! We went and bought Frebreeze and managed to bear it. The hallway carpets were dirty and there was no one there cleaning so I assume that was status quo. There was a sign “Pool closed” on the only pool. I couldn’t recommend this hotel to anyone.
Stayed 1 night in Oct 2025

6/10 Okay

Geneva

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Maribel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel is a high two star, low three star hotel. The common areas was firty and poorly maintained. The room was large and cleanbut not well maintained.
Stayed 1 night in Jun 2025

6/10 Okay

Valerie

Disliked: Staff & service
Staff was friendly but house keeping only came once during the 4 nights we were there. Breakfast was ok basic . Spa was low on water but temp was good pool was cold back door didn’t work with out key bed was decent room was clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesse

Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities
Property was quiet and clean. Breakfast was great with a waffle maker eggs sausage juices and more. The staff was awesome especially Raya. She was a great help. I will stay there again if she is still there in the future. Only negative issue was that the hot tub was not working though I tried to help them as I am a licensed pool and spa operator. The hot tub is a major amenity for any hotel. Its too bad it wasn't working and that was part of the reason I picked that hotel bur Raya's professionalism made up for it
Stayed 2 nights in Oct 2025

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outter security door was blocked open. EVEN AFTER I COMPLAINWD 4 TIMES!!!! Saw2 cockroaches running around. I want a full refund!!!!!!
Stayed 2 nights in Oct 2025

8/10 Good

Valerie

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pool says out of service until further notice and that’s one of the reasons we chose to stay here. Shower in our room has mold on the walls. Trash cans on outside of building by doors look old and broken
Stayed 1 night in Oct 2025

4/10 Poor

michael, Mount Vernon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Had sinus issues every day after a night in the room. Guessing room a/c filters have NEVER been serviced.
Stayed 5 nights in Sep 2025

4/10 Poor

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not very clean. I heard the staff say both housekeepers called out. Pool was closed. Breakfast was very limited. Ok if you’re just coming through and need a place to crash for a night, but not more than that.
Stayed 2 nights in Oct 2025

6/10 Okay

Fidel

Liked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Julieanne

Liked: Cleanliness, staff & service
Very helpful staff. Room was clean. Older property.
Stayed 1 night in Sep 2025

4/10 Poor

Nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel felt dirty. The first room we were assigned had not been cleaned. The second room smelled like old smoke and the windows did not open. The pool and hot tub were broken the entire time we were there. Not a great experience.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst part was you doubled or tripled the price and when we arrived we didn’t have a choice as far as where to stay definitely not a 5 star hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

TERRANCE, TUCSON

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was not very pleasant. Didn’t greet when arrived. Inside was hot and humid. We were not advised as to when breakfast was. Food was cold and coffee cold.
Stayed 1 night in Sep 2025

2/10 Terrible

Donald

Disliked: Cleanliness, property conditions & facilities
September 18, 2025 The following is a complaint of the condition at the Clarion Inn & Suites located at 2000 N Main St. Roswell, N.M. 88201 from September 11 to September 14, 2025 Reservation confirmation 31242486 Expedia Itinerary 7302620634745, Rm117. I checked out 10 am MT on September 14, 2025, due to the condition of the room. At 78 years of age, I have traveled extensively roomed at several hotels in the U.S. and had never been so very disgusted, disappointment and uncomfortable as at this hotel. The itemized conditions were experienced. 1. TV remote control was intermittent with function. After some time, I opened the battery compartment only to find the springs holding the batteries in place were worn to the point any hand movement would dislodge one of the two batteries. Resulting in both hands were needed to operate the remote. Maintenance person replace. 2. Room thermostat was set at 76 degrees no changes could be made to the temperature or on vs. off switch Never felt an air flow from the vent. 3. Bathroom sink without a stopper, risk of small objects (I.e., medication, jewelry etc.) falling into the trap making recovery impossible w/o removal of the pluming neck. 4. Bathroom exhaust fan inoperative. An overabundance of steam and unusual odors are present. 5. ¾ roll to toilet paper in holder no extra rolls present. 6. Telephone did not work, informed maintenance no action taken. Required walk to front desk for needs. Wake up calls not available. 7. Front de
Stayed 6 nights in Sep 2025

2/10 Terrible

phil

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Choose A Different Hotel

Saying that The Clarion was past its prime is generous. We couldn’t get into our room because the battery in the lock was dead, so they gave us a different room. The new room had a missing toilet paper holder bar, the room chair was missing its cushion, one of the lamps did not work because both of its bulbs were missing (2 other light fixtures were also missing a bulb), the refrigerator was missing, the exercise room consisted of a weight machine and a broken-down chair. The hotel was generally run down. We had a reservation for another day but cancelled and stayed at another hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
$1600 room rate for 3 nights. No room cleaning, no fresh towels, TV did not work
Stayed 3 nights in Sep 2025

4/10 Poor

Roger

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid this place if you can.

No hot water in the shower, was there 10 nights…barely even warm water. Bathroom was falling apart, beds were ok, will not return.
Stayed 10 nights in Sep 2025

2/10 Terrible

Kevin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive and rooms not serviced
Stayed 5 nights in Sep 2025

6/10 Okay

Kevin, Castroville

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room was OK, but the property was run down and poorly maintained. Examples include a broken window and missing spa timer in the pool room. The breakfast items were basic and poorly prepared (eggs, gravy, juices). Was there for the air races. We booked early and paid just over $100/night. They were advertising rooms at $350/night once they go wind of the event. What a rip off!
Stayed 5 nights in Sep 2025