4/10 Poor
FRED
Travelled with family
3 Feb 2025
Liked: Staff & service
THIS WAS MY BIRTHDAY STAY....RIGHT FROM CHECK IN... LOST IN HALLWAYS A FEW TIMES, AS WERE OTHER GUEST. THE FIRST ROOM 3224 HAD A BUG UPON OPENING REFRIGERATOR DOOR AREA / CABINET. AT THAT POINT WE WERE HIGHLY DISAPOINTED. FRONT DESK TOOK COMPLAINT AND SWITHED US TO AN EVEN MORE UNFRIENDLY ROOM. DOOR TO ROOM 5108 SLAMS SHUT VERY LOUD. WALLS IN ROOMS ARE NOT SOUND-PROOF... WE HEARD PARTIES IN ROOMS ON EITHER SIDE OF OUR ROOM. BATHROOM WALLS HAVE NO SOUND-PROOFING AT ALL... WE HEARD EACH AND EVERY WORD SPOKEN NEXT DOOR TO US. INDOOR HOT TUB WAS A TOTAL DISAPOINTMENT, COLD AND NO PRESSURE IN BUBBLE JETS, WHAT A WASTE. OVERALL, I WOULD NOT RECOMMEND. WISH I COULD HAVE MY FUNDS RETURNED FOR THE ONLY VACATION BIRTHDAY I HAVE HAD IN QUITE SOME TIME AT 64 YEARS OLD AS OF 1-31-2025.
FRED
Stayed 2 nights in Jan 2025