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SureStay by Best Western Salem

2.5 star property

Photo gallery for SureStay by Best Western Salem

Exterior
Indoor pool
Lobby
Bar (on property)
Room, 2 Queen Beds, Non Smoking

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
1015 E Hackberry Street, Salem, IN, 47167
  • Place, Kentuckiana Trading
    ‪24 min drive‬
  • Place, Huber’s Orchard, Winery & Vineyards
    ‪31 min drive‬
  • Place, Spring Mill State Park
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

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About the area

Salem

With a stay at SureStay by Best Western Salem, you'll be centrally located in Salem, 15.1 mi (24.3 km) from Kentuckiana Trading and 17.3 mi (27.9 km) from Westwood Golf Course. .This hotel is 18.9 mi (30.4 km) from Huber’s Orchard, Winery & Vineyards and 19 mi (30.7 km) from Linza Graham Park.

What's nearby

  • Kentuckiana Trading - 24 min drive - 30.3 km
  • Huber’s Orchard, Winery & Vineyards - 31 min drive - 37.4 km
  • Spring Mill State Park - 33 min drive - 44.0 km
  • Paoli Peaks Ski Resort - 38 min drive - 48.1 km
  • KFC Yum Center - 50 min drive - 77.4 km

Getting around

  • Louisville Intl. Airport (SDF) - 56 min drive

Restaurants

  • ‪Taco Bell - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Dairy Queen - ‬4 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪Papa John's Pizza - ‬14 min walk

About this property

SureStay by Best Western Salem

Hotel in Salem with free breakfast and a fitness center
SureStay by Best Western Salem offers 44 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and microwaves. 45-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. Additional amenities at this hotel include charcoal grills and a vending machine.
Grab a bite from the grocery/convenience store serving guests of SureStay by Best Western Salem. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.87 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cobblestone Hotel Salem
Cobblestone Hotel
Cobblestone Hotel Salem
Cobblestone Salem
Hotel Cobblestone Hotel & Suites - Salem Salem
Salem Cobblestone Hotel & Suites - Salem Hotel
Hotel Cobblestone Hotel & Suites - Salem
Cobblestone Hotel & Suites - Salem Salem
Cobblestone Hotel Suites Salem IN
Cobblestone Hotel
Cobblestone
Cobblestone & Suites Salem
Cobblestone Hotel Suites Salem
Cobblestone Hotel & Suites - Salem Hotel
Cobblestone Hotel & Suites - Salem Salem
Cobblestone Hotel & Suites - Salem Hotel Salem

Reviews

SureStay by Best Western Salem Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 454 reviews
Rating 8 - Good. 120 out of 454 reviews
Rating 6 - Okay. 44 out of 454 reviews
Rating 4 - Poor. 18 out of 454 reviews
Rating 2 - Terrible. 25 out of 454 reviews

Reviews

2/10 Terrible

Jeremy

Stayed 1 night in Jul 2025

8/10 Good

Nicholas

Stayed 1 night in Aug 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice slept and rested great
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin L

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Janneane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and courteous staff immediately arranged a lower level room when requested. Great dining recommendations! Hotel was clean and comfortable and felt safe.
Stayed 1 night in Jul 2025

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room seemed fairlty clean. The breakfast was not great. Scrambled eggs both mornings were so slimy wet, not tasty either. Saus links were not warm. Saus gravy was good but cool. Had to go 5o front desk & ask for washcloths after being told that we did not have. There were extra people with dog hanging around the hotel helping staff from time to time. Didnot have a profressional feel. This hotel nedds competition to make it better!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Stanley

Stayed 1 night in Jun 2025

2/10 Terrible

Stanley

Stayed 1 night in Jun 2025

6/10 Okay

Amy

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean. Staff is super friendly. Nice breakfast. Easy in and out.
Stayed 4 nights in Jul 2025

4/10 Poor

Terry

Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Dawn

Travelled with family
Liked: Cleanliness, staff & service
The property
Stayed 1 night in Jun 2025

6/10 Okay

George

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and tidy. Staff was overwhelmed by the time we checked in. Only one person cleaning rooms so our room had no soap, conditioner or shampoo. The lock on the bathroom door did not lock. The volume on the controller did not work. Overall an ok stay. I would give it another chance. Just think it was honestly an off day for the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Amy

Disliked: Property conditions & facilities

Review score isn't accurate

This place needs a deep cleaning. The bedding and bathroom were clean. I've stayed here many times. Every time I've stayed, there's been a sign on the pool door stating "pool closed for maintenance" There's no elevator, the time before when I stayed there I mentionef I couldn't believe no elevator.(I have a very bad back) The lady replied and said "we have a pool instead". Seriously? The staff is friendly enough. They look exhausted and overworked. While checking for bedbugs(I do this everywhere I stay) the area behind the mattress on the box springs dust ruffle behind the mattress was gross. Very. They try to do the best they can. I will say Ive experienced one lady who works there and she usually makes you feel like she's doing you favor checking you in. The walls in the rooms and common areas need painted. Bad. Instead they invested in a "bar" next to the front desk. I sound petty. I just can't ignore this anymore. I believe the 8.6 is very misleading The only reason I continue to stay is because it's better than other place in town. Oh, one time I booked online, arrive and was told they're sold out. But then she looked at the computer forever and finally said they had one. I personally think they just didn't want more guests because they aren't used to accommodating a full house. My last stay was not great. Also, when I arrived I had to wait for the front desk lady to finish her cigg out front. She deserves a break. But come on! The coffee is descent.
Stayed 1 night in Jun 2025

2/10 Terrible

spicuzza

Travelled with family
Disliked: Cleanliness, amenities
Not a very good place
Stayed 5 nights in Jun 2025

6/10 Okay

Jimmy

Travelled with family and small children
Liked: Cleanliness
Dont like complaining but pool was down, (had kids with us to go swim) door to room wouldnt shut without force, refridge was shut off so it took awhile to get cold, batroom sink faucet was loose in the countertop, and the toilet lid wouldnt stay up without holding it and for a man that is an issue ...Not bashing hotel just stating the facts.
Stayed 1 night in Jun 2025

6/10 Okay

Dustin

Disliked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Comfortable room and clean
Stayed 1 night in Jun 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in at 955pm and didn’t get a room until 1155pm. Still dirty linen in room and we had a bed with no comforter.
Stayed 1 night in Jun 2025

4/10 Poor

Rodney, Lowell

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We were supposed to be able to check in at 3pm, we didn’t arrive until 4pm and we still had to wait an hour to get our room. The worst part was having to listen to the desk clerk complain about the housekeeping staff…. Things happen, don’t openly complain about the hotel staff in front of customers. Have some integrity.
Stayed 1 night in May 2025

2/10 Terrible

Tasha

Stayed 1 night in May 2025

2/10 Terrible

Marc

Travelled with group
Disliked: Staff & service, property conditions & facilities
Desk staff couldn't access computer to check me in. I reserved two king rooms and only got 1 and it was handicapped accessible room.
Stayed 2 nights in May 2025

2/10 Terrible

Alan

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Apr 2025