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Union Square Plaza Hotel

2.0 star property

Photo gallery for Union Square Plaza Hotel

Marina
Reception
Room, 2 Double Beds
Staircase
Room, 2 Double Beds | View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View map
432 Geary St, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪3 min walk‬
  • Place, SF Masonic Auditorium
    ‪6 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

Queen Room with View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Room with 2 Double Beds

Desk, iron/ironing board, free WiFi, bed sheets

Double Room with 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.2 out of 10
Good
(23 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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The price is NZ$226
includes taxes & fees
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About the area

San Francisco

With a stay at Union Square Plaza Hotel, you'll be centrally located in San Francisco, just a 3-minute walk from Union Square and 14 minutes by foot from Moscone Convention Center. .This hotel is 0.6 mi (1 km) from San Francisco Museum of Modern Art and 1.5 mi (2.4 km) from Oracle Park.

What's nearby

  • Westin St Francis Hotel Glass Elevators - 2 min walk - 0.2 km
  • Union Square - 3 min walk - 0.3 km
  • SF Masonic Auditorium - 6 min walk - 0.6 km
  • San Francisco Museum of Modern Art - 11 min walk - 1.0 km
  • Moscone Convention Center - 13 min walk - 1.1 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Geary Blvd Stop - 3 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Level III - ‬2 min walk
  • ‪Pinecrest Diner - ‬1 min walk
  • ‪Jack in the Box - ‬1 min walk
  • ‪Cocobang - ‬3 min walk
  • ‪Redwood Room - ‬2 min walk

About this property

Union Square Plaza Hotel

Union Square Plaza Hotel offers 72 accommodations with hair dryers and irons/ironing boards. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Make yourself at home in one of the 72 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and portable fans.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk and luggage storage.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 45 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1913
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 45 per day (528 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Union Square Plaza

Union Square Plaza

Union Square Plaza Hotel

Union Square Plaza San Francisco

Union Square Plaza Hotel Hotel

Union Square Plaza Hotel San Francisco

Union Square Plaza Hotel Hotel San Francisco

Union Square Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 278 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 217 out of 1000 reviews
Rating 4 - Poor. 110 out of 1000 reviews
Rating 2 - Terrible. 85 out of 1000 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Stayed 1 night in Feb 2026

10/10 Excellent

Noriega, Las Vegas

Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Liked: Cleanliness
great staff. fun area . clean rooms
Stayed 1 night in Feb 2026

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, quiet, and good location! Service excellent! Check in with Hansel!
Stayed 3 nights in Jan 2026

8/10 Good

Heather

Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Good
Stayed 2 nights in Dec 2025

8/10 Good

Davit

Stayed 1 night in Oct 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, shops nearby
Stayed 1 night in Dec 2025

2/10 Terrible

Robert

Disliked: Staff & service, amenities
Wash cloth parking soap
Stayed 1 night in Dec 2025

4/10 Poor

Casey

Stayed 1 night in Nov 2025

8/10 Good

Luis, Menlo Park

Business traveller
Liked: Cleanliness, property conditions & facilities
Very convenient for one night out in the center of San Francisco.
Stayed 1 night in Nov 2025

2/10 Terrible

Bryen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was literally the worst experience I’ve ever had in a hotel ever. My sheets had a stain on them that was not small. It was not good at all. I asked to be moved and our next room had hairs on back of toilet and in and around the tub. You can not control the heat in your room. I went downstairs and the front desk said it’s 1 thermostat for the whole building. Also, someone, staff was cooking and the whole hotel wreaked of food. We were forced to stay that night but checked out 1st thing next day. I complained to Expedia and they tried to get me a refund. I did not want a refund from the night I stayed only not be charged for the remaining part of my trip. But seriously, I do not complain but this hotel was bad.
Stayed 3 nights in Nov 2025

4/10 Poor

Tamba

Stayed 1 night in Nov 2025

4/10 Poor

Tamba

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel, and unfortunately, it wasn’t ideal for a business trip. The room had only three hangers in the closet, and there was no desk or workspace available anywhere on the property. There was also no lounge or common area where one could sit and work. The building itself feels outdated and could use some upgrades. My room was cold, with no thermostat or extra blankets provided, which made it uncomfortable. Being on the top floor, I also found it concerning that the window opened all the way without any safety features in place. Overall, not an excellent choice for business travelers.
Stayed 5 nights in Nov 2025

2/10 Terrible

Toomi

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Union Square Plaza Hotel – 10-Night Stay (11/07/25–11/17/25) Total Paid: $1,255.10 My stay at this hotel was one of the most disappointing and unnecessarily stressful experiences I’ve had. To begin with, housekeeping never cleaned our room a single time during our 10-night stay. The only time the housekeepers entered was unannounced while we were asleep, which is a serious safety and privacy concern. But the biggest issue came from a senior staff member, whose behavior was shockingly unprofessional. When we requested a late checkout, this person loudly announced to us that they had “told everyone not to grant you a late checkout,” speaking in a hostile and confrontational tone. As we were packing to leave, they even had housekeeping waiting outside our door, creating an extremely uncomfortable and pressured environment. This wasn’t a misunderstanding — it was deliberate and unnecessary rudeness from someone who clearly should not be in a customer-facing role. It’s unfortunate, because most of the staff were kind. But one person in a position of authority created an atmosphere of hostility that overshadowed the entire stay. Between the lack of housekeeping, the privacy violation, and the dismissive treatment at checkout, I cannot recommend this hotel. Management seriously needs to address how guests are being treated by those representing them.
Stayed 5 nights in Nov 2025

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located, with clean bedrooms and bathrooms. The staff provides parking information, thank you.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ryan

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was small and old… like a budget studio apartment
Stayed 4 nights in Oct 2025

10/10 Excellent

Glenn

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

4/10 Poor

Leinel

Travelled with group
Disliked: Amenities, property conditions & facilities
Unsafe area too much homeless people. At night they poop and pee everywhere. Even experienced getting followed. The hotel is old. Very tight space for bathroom but the bed was alright. The staff was nice at least to help us with technical issues. The full bed room was really tight but the two beds bigger room had a decent space to move around. I wouldn't come back again but it was a decent experience. Wouldn't recommend for safety issues.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is pricey
Stayed 1 night in Oct 2025

8/10 Good

Robert

Stayed 3 nights in Oct 2025

10/10 Excellent

Antionette

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Close to venue
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025