This hotel is not as advertised. Not only is there no onsite restaurant, there never has been. One looks to have been started, but construction clearly stopped some time ago. It is an empty room with derelict furniture and a bucket collecting water from a leak. On booking, it says, and there are pictures to trick you, that you will be provided with toiletries and tea and coffee in the room. You will not.
The communal hallway and lift is absolutely filthy and has not been cleaned for some time.
Whilst the rooms were clean, the toilet did not flush in either room I booked. The single glazing is entirley inappropriate for the area, you will be kept awake all night by sirens, cars, shouting. I do not know how it would be possible to sleep here.
The area is my biggest issue. It is unsanitary and unsafe. There was human feaces on the pavement and there is a large homeless population who openly use drugs day and night. If you are not familiar with San Fransisco, dont stay in this area, it really is as bad as you can imagine. There should absolutely be some sort of warning when booking, as two women travelling alone we felt exteremely unsafe.
The one redeeming feature was the immediate refund we were offered when we had to book another hotel. Although, we feel that we should also be refunded for the night we had to stay there, and this not been forthcoming. I say had, as staying at this motel 6 any longer would have ruined our trip.