Book San Jose Diridon Tram Stop hotels

Clean and good staff. Comfortable beds.

Overall everything was very well done. Bed was comfy pillows for extra comfy. Shower was decent. Overall I had no complaints. Highly recommend

Reception staff should be helpful when my visa didn't work with tap. Rather than laughing at my situation after a stressful trip and tell me there is no other choice than calling ur bank to activate the tap. I repeated that my tap doesn't work and insert the card works but the staff keeping denying saying it won't work. Finally after repeated call: "Can I at least try to insert it?" was able to do it and it worked. I'm a bit disapointed with the staff service. I was in a 3 stars hotel in SFO and they were so welcoming. I guess staff being snob thinking they are highly rated forgot the down to earth basic service quality.

The staff were very friendly and the hotel smelled clean. They offered lemon water in the lobby and check in was simple. The room was mostly clean and spacious, the window was left open. I thought the shower was clean until I started to step in and noticed the floor was filthy gray. The carpet was a bit crunchy, the bed was comfortable and the tiled entry seemed clean.

Perfect

We stayed here for 2 days and i noticed a few reviews that had me questioning my decision in booking it. But it was better than i expected. Small issues were the ice machines not working and the one in the lobby was empty. The elevators were so slow we have to take the stairs that lead outside behind the hotel. The positive were the rooms were clean, they gave us water bottles when we checked in and the breakfast was SO GOOD. So many options for their continental breakfast that was restaurant tasting. The staff were really friendly especially when we checked in. Location was amazing we had a show at SJ improv and holo holo. Both were very short walks. We would stay here again for sure.