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The Westin San Jose

4.0 star property

Photo gallery for The Westin San Jose

View from room
Hallway
Lobby
View from property
Suite, 1 Bedroom | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
302 South Market Street, San Jose, CA, 95113
  • Place, San Jose McEnery Convention Center
    ‪2 min walk‬
  • Place, San Jose Civic Auditorium
    ‪2 min walk‬
  • Place, The Tech Interactive
    ‪3 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds, Bathtub

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Bathtub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Penthouse, 1 Bedroom

  • City view
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Interior entrance
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Downtown San Jose
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 1,014 reviews
The price is NZ$241
includes taxes & fees
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About the area

San Jose

A stay at The Westin San Jose places you in the heart of San Jose, steps from Silicon Valley and San Jose McEnery Convention Center. .This hotel is 0.3 mi (0.5 km) from CSU San Jose State University and 9 mi (14.5 km) from Levi's Stadium.

What's nearby

  • Plaza de Cesar Chavez - 2 min walk - 0.2 km
  • San Jose McEnery Convention Center - 2 min walk - 0.2 km
  • San Jose Civic Auditorium - 2 min walk - 0.2 km
  • The Tech Interactive - 3 min walk - 0.3 km
  • San Jose Center for the Performing Arts - 6 min walk - 0.6 km

Getting around

  • Convention Center Station - 2 min walk
  • San Jose Diridon Station - 19 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Nirvana Soul - ‬1 min walk
  • ‪Corner Market Kitchen - ‬1 min walk
  • ‪Original Joe's San Jose - ‬1 min walk
  • ‪Guildhouse - ‬4 min walk
  • ‪Las Delicias De Toñita - ‬5 min walk

About this property

The Westin San Jose

The Westin San Jose offers 171 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 171 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and premium bedding. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
Enjoy a satisfying meal at Il Fornaio serving guests of The Westin San Jose. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San Jose? This hotel has 8849 square feet (822 square meters) of space consisting of conference space and 7 meeting rooms. Limited parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Il Fornaio - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 51 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 30 for adults and USD 10 to 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Il Fornaio

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,849 square feet of conference space
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1926
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 AM and 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night (maximum USD 250.00 per stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Covered valet parking fee: USD 51 per night (in/out privileges)
  • Pet fee: USD 40 per pet, per night (maximum USD 250.00 per stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 AM and 6:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Claire Hotel
Claire Sainte
Hotel Sainte
Hotel Sainte Claire
Sainte Claire
Sainte Claire Hotel
Sainte Claire Hotel San Jose
Sainte Claire San Jose
Sainte Hotel
Westin San Jose Hotel
Westin San Jose
The Sainte Claire Hotel San Jose
Larkspur Collection Sainte Claire
The Westin San Jose Hotel
The Westin San Jose San Jose
The Westin San Jose Hotel San Jose

The Westin San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 680 out of 1029 reviews
Rating 8 - Good. 182 out of 1029 reviews
Rating 6 - Okay. 92 out of 1029 reviews
Rating 4 - Poor. 32 out of 1029 reviews
Rating 2 - Terrible. 43 out of 1029 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Great restaurant.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muhammad Was the best
Stayed 1 night in Jan 2026

6/10 Okay

Orlando

Stayed 1 night in Jan 2026

6/10 Okay

Stacee

Business traveller
Liked: Cleanliness
This hotel was just okay if I'm being honest. The lobby smelled, just stagnant and musty. The elevators were down off and on. The window was quite an issue, I had to call and get assistance, which also took awhile. It was centrally located which is nice, but I wouldn't say I recommend. Although, the coffee shop around the corner, Nirvana Soul, was the best honey lavender latte I have ever had!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth, Los Gatos

Liked: Cleanliness, amenities, property conditions & facilities
Nice room with great downtown park view!
Stayed 1 night in Jan 2026

8/10 Good

Judy

Stayed 3 nights in Jan 2026

10/10 Excellent

Marquetta

Stayed 2 nights in Dec 2025

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

8/10 Good

Lauren

Travelled with group
Liked: Cleanliness, property conditions & facilities
All the staff was super helpful and personable! The room was nice overall but we weren't a fan of the fact that the bathroom doors don't have a lock and there's a pretty noticeable gap between them. We had problems with our TV as well but didn't have much need of it anyway. Other than that the room and lobby amenities were clean and nice though!
Stayed 2 nights in Jan 2026

10/10 Excellent

Hanna

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
It was just perfect for a work trip. I wanted to bring the bed home with me
Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

10/10 Excellent

Angelina

Stayed 2 nights in Jan 2026

10/10 Excellent

Ivan

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

8/10 Good

Jerrad

Liked: Cleanliness, property conditions & facilities
Clean but small rooms, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, amenities were plentiful, and staff was extremely helpful & obliging because the mini fridge was broken and they replaced asap.
Stayed 2 nights in Jan 2026

10/10 Excellent

LYNNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and comfortsble bed
Stayed 1 night in Jan 2026

10/10 Excellent

Maximiliano

Awsome
Stayed 1 night in Dec 2025

10/10 Excellent

Scott

Stayed 2 nights in Jan 2026

2/10 Terrible

Nichole

Liked: Staff & service
Disliked: Cleanliness, amenities
The drain in the shower didn’t work and we found this out when a huge ball of old hair washed into the bathtub while showering. We were told there would be a discount to our room. There was not. In fact, we were over charged and now I have to call to try to fix that issue. Overall, staff was nice but the room we had was awful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Francesca

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful room and lovely bathrooms with a great shower. Very quiet. We did not eat at the restaurant so cannot comment on that
Stayed 1 night in Jan 2026

4/10 Poor

Lauren

Travelled with family, Business traveller
Disliked: Cleanliness
There isn’t a parking lot! Only valet parking is available. Room was tiny.
Stayed 1 night in Jan 2026

10/10 Excellent

Bianey

Stayed 2 nights in Dec 2025