See all properties
Save

El Colonial - Adults Only

3.5 star property

Photo gallery for El Colonial - Adults Only

Rooftop terrace
Standard Room
Building design
Bar (on property)
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
312 C. de San Francisco, San Juan, San Juan, 00901
  • Place, Port of San Juan
    ‪4 min walk‬
  • Place, Puerto Rico Convention Center
    ‪5 min drive‬
  • Place, Pan American Pier
    ‪6 min drive‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪14 min drive‬

Room options

View all photos for Signature Room

Signature Room

Signature Room

9.2 out of 10
Wonderful
(55 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Individually decorated, individually furnished, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(75 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Exclusive Room

Individually decorated, individually furnished, desk, laptop workspace

Exclusive Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Signature Suite, 1 King Bed, Non Smoking
Hotel Milano
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.6 out of 5, Wonderful, 95 reviews
The price is NZ$325
includes taxes & fees
19 Nov - 20 Nov
Hotel Milano

About the area

San Juan

With a stay at El Colonial - Adults Only, you'll be centrally located in San Juan, within a 10-minute walk of Port of San Juan and Catedral Basilica Menor de San Juan Bautista. .This hotel is 0.5 mi (0.9 km) from Castillo de San Cristobal and 0.6 mi (0.9 km) from San Juan Gate.

What's nearby

  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 17 min walk - 1.4 km
  • Condado Beach - 4 min drive - 3.7 km
  • Puerto Rico Convention Center - 5 min drive - 4.6 km
  • Pan American Pier - 6 min drive - 4.8 km

Getting around

  • Pinero Station - 12 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Pirilo Pizza Rústica - ‬2 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Azalea - ‬1 min walk
  • ‪Casa Blanca Hotel - ‬1 min walk
  • ‪La Madre - ‬1 min walk

About this property

El Colonial - Adults Only

Adults-only hotel with a rooftop terrace and a 24-hour front desk
El Colonial - Adults Only offers 33 air-conditioned accommodations with complimentary toiletries. These individually decorated and furnished accommodations include desks. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers. This San Juan hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 33 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Wrap up your day with a drink at the bar/lounge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 23

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day

Children and extra beds

Children younger than 23 are not allowed at this adults-only property; all guests 23 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Bed sheets fee: USD 12 per bed, per night (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 23 years old are not permitted at this adults-only property

Property is also known as

El Colonial
El Colonial Adults Only Juan
El Colonial - Adults Only Hotel
El Colonial - Adults Only San Juan
El Colonial - Adults Only Hotel San Juan

El Colonial - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1100 out of 1397 reviews
Rating 8 - Good. 167 out of 1397 reviews
Rating 6 - Okay. 78 out of 1397 reviews
Rating 4 - Poor. 30 out of 1397 reviews
Rating 2 - Terrible. 22 out of 1397 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Close to bars, cafes, restaurants. The Staff was amazing. They kept our bags to go walk around even after we checked out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Roberto

Stayed 2 nights in Jul 2025

8/10 Good

Alfonso Javier

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unforgettable trip

El Colonial was wonderful! I gave them 5 stars regardless of the water situation I experienced during my stay. I loved the open bar, my room and its view!! The staff was friendly! I'll definitely stay again!!
Stayed 2 nights in Jul 2025

8/10 Good

Dennise

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Charming place, very clean but beware there’s no elevator if you’re traveling with heavy luggage or have knee problems, also some of the the workers are not the nicest, I was left talking to myself a couple of times.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jocary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at El Colonial was better than expected. I needed a single night’s stay and my expectations were exceeded. The hotel is beautiful the amenities were amazing and I would most definitely stay here once again with more time.
Stayed 1 night in Jul 2025

6/10 Okay

Vidisha

Travelled with group
Disliked: Amenities
Open bar was helpful, staff was friendly, and location was good. Bathroom shower was dirty, and especially the shower floor (mold on floor, I showered with flip flops). Water pressure was very low so it took twice as long to shower.
Stayed 1 night in Jul 2025

10/10 Excellent

ELISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about El Colonial! Even though there was a water break in the island, the staff really went above and beyond to care for all the guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff her the MOST NICEST OF ALL!!!!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Arislenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay. The location is great for Old San Juan and the staff was friendly and helpful. There are no elevators but we did not mind. The open bar was great as well.
Stayed 7 nights in Jul 2025

4/10 Poor

Israel, Boca Raton

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very nice location BUT dirty, no hot water and badly maintained, and dont respect any of the expedia VIP access.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria, Tucson

Travelled with partner
Liked: Staff & service, amenities
We done have water the 3 days . Was really dificulte for us . The hotel try to do the best .
Stayed 3 nights in Jul 2025

10/10 Excellent

Lissette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities
Very nice service. The overnight front desk lady was very very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Jul 2025

10/10 Excellent

Sofia

Stayed 6 nights in Apr 2025

10/10 Excellent

Joshuan

Travelled with family and small children
Ok
Stayed 1 night in Apr 2025

8/10 Good

T

Liked: Cleanliness, property conditions & facilities

It is a good hotel but can be much better

The hotel was clean in good location and friendly staff. The open bar is excellent. The only issue we have is the instability of water pressure depending on the time of the day. There was a day and half that there was no water at all that we have to buy gallons of water from the stores to bath and flush toilets. We were told it is problem with city water that they have no control over. Nevertheless it makes our stay thoses days to be very uncomfortable.
Stayed 4 nights in Jul 2025

6/10 Okay

Brittany

Travelled with partner
Disliked: Cleanliness, amenities
The accommodations were okay but not the best. The town did not have water when we were there - which is understandably not in the control of the hotel by any means. However- we had to buy gallons of water just to shower and use the toilet. This being said, we rightfully asked for some sort of refund and were told we would be given 50% back- and we did not get that amount. It is just disappointing to go away to a place seated so highly and not get the best service or at least the courtesy for services that can not be provided. Also, we requested our room be cleaned and all they did was drop off towels. I think making the bed and giving the bathroom a little touch up would be nice. I think Expedia needs to second guess this as a featured hotel. And also Expedia should step up when the hotels listed in their website do not and provide the refunds.
Stayed 3 nights in Jul 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are not prepared for situations where water service is interrupted.
Stayed 1 night in Jul 2025

10/10 Excellent

Brianna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in Old San Juan twice and have always stayed at El Colonial, reception is super friendly and helpful, Cristian was great at giving us recommendations every time. It's close to shops and restaurants. 100% recommend.
Stayed 3 nights in Jul 2025

4/10 Poor

LaTenya, Little Elm

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Arrived after all day of flying and was advised that the hotel has no water, therefore, no shower, no flushing toilet during the entire stay. My husband and I are in town for a RC cruise and we have large suitcases that we had to carry up four flights of stairs with no help from the staff. The room was not the cleanest, the bed definitely was the size of a full not a queen but the location is great. I feel misled by the pictures of the property and a few of the reviews.
Not sure what this is behind the door.
Woke up to water on the floor, not sure where that came from.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the a wonderful time at this hotel staff was so nice and helpful I would recommend staying here it’s close to a lot of things!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jennifer, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has beautiful architecture with historical features such as the very tall, high ceilings which makes the bedroom feel much bigger and the Juliet balcony. They also have a rooftop deck! The staff here are super friendly.
Window view from Juliet balcony
Updated, beautiful shower.
Tall doors to balcony
Stayed 2 nights in Jul 2025