I’ve been to this hotel twice, and the first time the experience was fine. This trip, however, caused more headaches. Upon check-in, we were informed that we owed another $200 despite having paid for the hotel in full. The woman at the desk could not give a definite reason as to why we were being asked to pay more, and also told us that we could not use a different card to pay for the difference. Once we had Expedia get involved, she seemed to find a way to “resolve” the extra charge, and only placed on the card the $200 deposit fee. She told us that we didn’t have any balance, and that it was some sort of glitch. When we went to check out, however, a different woman told us we had a balance. As we were about to once again call Expedia, she suddenly said that the balance no longer showed and we were free to go. However, I noticed a $64 charge to my card, and Kompose sent us a bill of 264. Upon looking at this bill, it was multiple charges of pool access and sales tax. To clarify—we went to the pool ONE day, and on top of that the first woman had told us that the pool access was free and included. I am now watching my card to see if this $64 goes through, as it will be disputed since we paid for our entire stay through Expedia, and were charged this amount months in advance.