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Best Western Plaza Hotel Saugatuck

2.5 star property

Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, WiFi
Indoor pool, pool loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Hot tub
  • Laundry

Explore the area

View map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Butler Street
    ‪2 min drive‬
  • Place, Oval Beach
    ‪5 min drive‬
  • Place, Silver Lake
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Saugatuck

With a stay at Best Western Plaza Hotel Saugatuck in Saugatuck, you'll be within a 15-minute drive of Lake Michigan and Oval Beach. .This hotel is 0.3 mi (0.5 km) from Clearbrook Golf Club and 0.5 mi (0.8 km) from Roan and Black Contemporary Gallery.

What's nearby

  • Butler Street - 2 min drive - 1.5 km
  • Saugatuck Center For the Arts - 3 min drive - 2.9 km
  • Oval Beach - 5 min drive - 3.2 km
  • Silver Lake - 6 min drive - 4.3 km
  • Saugatuck Dunes State Park - 7 min drive - 2.5 km

Getting around

  • Holland Station - 14 min drive
  • Gerald R. Ford International Airport (GRR) - 45 min drive

Restaurants

  • ‪Burger King - ‬2 min drive
  • ‪The Grill @ Clearbrook - ‬6 min walk
  • ‪Biggby Coffee - ‬2 min drive
  • ‪The Southerner - ‬16 min walk
  • ‪Wicks Park Bar & Grille - ‬3 min drive

About this property

Best Western Plaza Hotel Saugatuck

Hotel with free breakfast, near Lake Michigan
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
A complimentary continental breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Best Western Plaza Hotel Saugatuck Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 370 out of 1001 reviews
Rating 8 - Good. 370 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Janice

Stayed 2 nights in Jul 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, very friendly and comfy
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why not a microwave in room?
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Stayed 3 nights in Jul 2025

4/10 Poor

Jan

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet in our room overflowing. No pool towels no staff at the desk. Had to go and fine staff to check in. Bathroom dirty. Pool deck dirty. No one at the desk for check out had to find staff. I will not stay here again
Stayed 1 night in Jul 2025

4/10 Poor

tamara

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jun 2025

4/10 Poor

Heidi

Travelled with family
Disliked: Property conditions & facilities, room comfort

Musty mildew smell

Room smelled very musty, like mildew, only 3 small towels in bathroom when we had 4 people staying in room, Clearly the other rooms in hotel also smell bad because after rooms were cleaned the doors and windows were left open Cannot recommend, will never stay again
Stayed 1 night in Jul 2025

2/10 Terrible

Carolyn

Stayed 2 nights in Jul 2025

6/10 Okay

Nancy

The beds are super comfy, which makes up for the small size rooms. There’s also a musty smell in the rooms. The breakfast is decent and the pool was just okay. Location is great and staff very nice.
Stayed 3 nights in Jul 2025

2/10 Terrible

Mark

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is old and everything is dirty and dingy. Hot tell was hot the whole time except our room which we had to turn on the air and leave for awhile to cool it down. Old and outdated. Close to downtown shopping but not a ton of eating options that are close. Door lock chain on our hotel room was broken. Would not recommend this place.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily, Western Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. It was a basic as can be but that’s all we needed. Dated but clean and would stay here again for the price.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

Mid

Breakfast was fine, front desk service was fine, but some room service freak drank out of one of our cups while we were gone and left lipstick residue on it as evidence. Overpriced too- just find a better place in the area there are plenty
Stayed 3 nights in Jul 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A/C inop
Stayed 1 night in Jul 2025

8/10 Good

SANDRA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very close to the golf course, their dining room and the expressway. It was clean and provided information on dining options and things to do in the area. We
Stayed 3 nights in Jul 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is off the beaten path from downtown Saugatuck but quiet and clean. Breakfast was great.
Stayed 1 night in Jul 2025

10/10 Excellent

susan

Travelled with family
Liked: Amenities
It was comfortable, quiet, nice breakfast and even brought out the coffee when we left at 5:30. Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Sallie, Ann Arbor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough for a weekend when you will be out most of the day and would not be using the hotel much except to sleep. Lobby is small so no real gathering space, though they have a couple of card/board games. Breakfast ended too early (9:30, even on the weekend) and they were already out of items at 9:15. We had to hunt down staff to ask them to refill waffle batter and they never restocked eggs or potatoes despite being asked to. Front desk staff were friendly and helpful.
Stayed 2 nights in Jun 2025

2/10 Terrible

Rodney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
0/10, 0 stars, do not book here. Absolutely disgusting rooms. Checked in, lobby already smelled I knew it would be downhill from here. Our room reeked of urine. We immediately told them we needed a room, they tried to say it was the AC. We go to second room, it doesn’t smell but the beds are gross. Sheets are wrinkled, mattress pads isn’t covered by a barely fitting fitted sheet, you can see stains. The pillows are so worn out they don’t even fit the pillow cases. We were scared to even lay on the bed. No other hotel nearby had vacancies or we would’ve left right away. We stayed 1 night. And cancelled our second night, we just drive home. Don’t even know if we will get reimbursed. Didn’t even use the shower. The room felt gross. The carpet throughout the hotel was old and filthy, I have never been this disappointed in a hotel in all my years traveling. I thought using a best western would be safe, as it is a chain, but looks like this one is privately ran and they do not care, besides getting us a different room they did nothing to try to make this better. Will return to saugatuck but never here again. If I could give it 0 stars I would. Do not, I repeat do not book this hotel, it needs to be gutted, remodeled and stay clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Derrick

Travelled with family
Liked: Staff & service
Close to down town Saugatuck.
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect night away for adults bringing a child

Love this spot for a night away
Stayed 1 night in May 2025

6/10 Okay

Leo

Travelled with family
Stayed 1 night in Jul 2025