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Hampton Inn & Suites Jackson

2.5 star property

Photo gallery for Hampton Inn & Suites Jackson

Business centre
Premium bedding, desk, blackout curtains, iron/ironing board
King, Suite, Non Smoking
Snack bar
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
150 Campbell Oaks Drive, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪2 min drive‬
  • Place, The Ballpark at Jackson
    ‪3 min drive‬
  • Place, Casey Jones Village
    ‪4 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪11 min drive‬

Room options

View all photos for Standard room with king bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard room with king bed

8.4 out of 10
Very good
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

King, Suite, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

One King Bed, Non-Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King and One Sofa Bed, Non-Smoking

LCD TV

One King and One Sofa Bed, Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

LCD TV

Studio, 1 King Bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jackson

When you stay at Hampton Inn & Suites Jackson in Jackson, you'll be near the airport, within a 5-minute drive of West Tennessee Healthcare Sportsplex and Old Hickory Mall. .This hotel is 2.8 mi (4.5 km) from The Ballpark at Jackson and 3.7 mi (6 km) from Music Highway Crossroads.

What's nearby

  • West Tennessee Healthcare Sportsplex - 2 min drive - 3.5 km
  • The Ballpark at Jackson - 3 min drive - 4.2 km
  • Old Hickory Mall - 3 min drive - 5.7 km
  • Casey Jones Village - 4 min drive - 6.7 km
  • Union University - 4 min drive - 7.0 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 13 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Takos Borukas - ‬4 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Hampton Inn & Suites Jackson

Hotel in Jackson with an outdoor pool and free breakfast
Hampton Inn & Suites Jackson offers 83 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Jackson
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn & Suites Jackson Hotel Jackson
Hampton Inn And Suites Jackson
Hampton Inn Jackson Hotel
Hampton Inn Jackson
Jackson Hampton Inn
Hampton Inn And Suites Jackson
Hampton Inn Suites Jackson
Hampton Inn & Suites Jackson Hotel
Hampton Inn & Suites Jackson Jackson
Hampton Inn & Suites Jackson Hotel Jackson

Hampton Inn & Suites Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 919 reviews
Rating 8 - Good. 212 out of 919 reviews
Rating 6 - Okay. 94 out of 919 reviews
Rating 4 - Poor. 57 out of 919 reviews
Rating 2 - Terrible. 34 out of 919 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Debora

Liked: Cleanliness
the staff at check in was not friendly. The bathtub draw was clogged up and drained very slowly.
Stayed 1 night in Oct 2025

10/10 Excellent

Hanna

Stayed 1 night in Oct 2025

8/10 Good

John

Fine
Stayed 1 night in Oct 2025

10/10 Excellent

RaShonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great
Stayed 2 nights in Oct 2025

4/10 Poor

Raymond

Stayed 1 night in Oct 2025

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Yvelisse P

Stayed 1 night in Oct 2025

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and very clean hotel!
Stayed 2 nights in Sep 2025

2/10 Terrible

Senerita

Travelled with family
Disliked: Staff & service
When we got to the hotel, our room was not ready we had to wait another hour. They tried to change my room type but i couldn't do it because it had a tub. They gave me a room that i did not pay for, just having yo wait made it the worst experience. The front counter lady was a little rude to begin with. We ended up in the wrong room anyways but they need more staff for this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Yulier

Stayed 2 nights in Oct 2025

6/10 Okay

Russ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Evidently the cleaning staff didn’t show up for work the day before and the day of our stay, but when you have orange slimy gunk in between the the tiles on the shower walls where it should be white and black mold there as well, it makes you wonder how long it’s been since someone really cleaned the shower. The beds were clean thank heavens.
Stayed 1 night in Oct 2025

4/10 Poor

Edward

Disliked: Staff & service, amenities
Parking was fine. Had reservation. Check in was SLOW. Long line. Had to wait a long time. Room was ok. Shower was questionably clean. Comfortable bed. Couldn’t buy a snack because of long registration line when went back to front desk about an hour later. One guy working. Not friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Lashonda

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk professional, courteous & accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

MEECA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Clean room. Not much to do around the area.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cleavon Meabon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
clean and comfortable room
Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms, friendly staff. Great place.
Stayed 1 night in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, room comfort
Breakfast was pretty healthy but warm items were a little cold.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay was amazing. Staff super sweet and helpful. Breakfast was
Stayed 2 nights in Sep 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very. nice.
Stayed 1 night in Sep 2025

8/10 Good

Andrew Ray

Liked: Staff & service, property conditions & facilities
Was comfortable and quiet. Could use some cleaning and maintenance but acceptable.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Liked: Cleanliness
Room was okay, but out of shampoo and conditioner is unacceptable. Breakfast was average, nothing special.
Stayed 1 night in Sep 2025

6/10 Okay

Phillip

Liked: Staff & service, property conditions & facilities, room comfort

Decent stay

People was nice bathroom was not clean in appearance plate on the shower was loose and spinning. Parking was limited I was pulling an 8 foot long trailer and there wasn't room to park without taking up regular parking slots.Other than that not a bad experience.
Stayed 1 night in Sep 2025