2/10 Terrible
Karen, Mesa
Travelled with family
6 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We rented the cottage room. The kitchen was not stocked with any dishes, pots or pans, no cups or glasses, no utensils. Three people were in our party to stay and there was one washcloth, and a half a roll of toilet paper. There was one towel per person for a 4-day stay. The breakfast was horrible. Everyone except Kathy was rude and short at the front desk when asking for supplies. When I approached the desk Saturday evening asking for supplies the gentleman at the front desk was holding his head and I asked him if he was okay and he said he was on overload because of the loud music that was being pumped overhead for a wedding reception that was in progress. He said he would try to look for the supplies and when he did bring them to our room he brought two pots that were unusable caked with rust and old dried on food. When we turned on the water to take a shower it came out in a drip so we called the front desk and they said that that happens when several people are taking a shower at one time. It was literally not enough to wash with. The tub drain would not drain the water so we had to call maintenance because it would pool at your feet. The dining area tables were all dirty so we used our own hand wipes to clean our tabletop before sitting down to have breakfast. Each day that we came down for breakfast all the little silver trays were empty. So we went to the pick 'n save next door and purchased bagels and cream cheese and bananas so we could have something to eat. Worst
Karen
Stayed 3 nights in Nov 2025