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SureStay Plus Hotel by Best Western Sevierville

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Lobby
Lobby
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
680 Winfield Dunn Pkwy, Sevierville, TN, 37876
  • Soaky Mountain Waterpark
    ‪3 min drive‬
  • Wilderness at the Smokies
    ‪3 min drive‬
  • Sevierville Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby sitting area

Clarion Pointe Sevierville-Pigeon Forge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1001)
The price is NZ$193
for 1 room
includes taxes & fees
16 May - 17 May
Clarion Pointe Sevierville-Pigeon Forge

About the area

Sevierville

With a stay at SureStay Plus Hotel by Best Western Sevierville, you'll be centrally located in Sevierville, within a 5-minute drive of Soaky Mountain Waterpark and Wilderness at the Smokies. .This hotel is 6.3 mi (10.1 km) from Island at Pigeon Forge and 8.5 mi (13.7 km) from Dollywood.

What's nearby

  • Wild WaterDome - 2 min drive - 2.1 km
  • Soaky Mountain Waterpark - 3 min drive - 2.3 km
  • Wilderness at the Smokies - 3 min drive - 2.3 km
  • Sevierville Convention Center - 3 min drive - 2.4 km
  • Sevierville Golf Club - 3 min drive - 2.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Freddy’s Frozen Custard & Steakburgers - ‬4 min walk
  • ‪Taco Bell - ‬3 min drive
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel with free parking, near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville offers 80 accommodations with coffee/tea makers and hair dryers. Televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour front desk, an elevator, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 433 out of 1002 reviews
Rating 8 - Good. 274 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

This time no problems. Staff was friendly and helpful as all ways.
Stayed 1 night in Jan 2025

6/10 Okay

Ruben

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Rochel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and clean. Needs were comfy. Hard to get to because of construction. Coffee was not bad
Stayed 2 nights in Oct 2024

8/10 Good

Donald

Stayed 1 night in Jan 2025

6/10 Okay

Katherine

Travelled with family
Disliked: Staff & service
Rooms were small. Only two towels. No washclothes. But appeared to be clean, and was adequate for one night. Breakfast was good and was more than anticipated. But a good bargain for the price.
Stayed 1 night in Jan 2025

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Stayed 1 night in Jan 2025

4/10 Poor

Demetrius

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woke up cold

The heating unit in the room didn't work properly. It would shift between heating and cooling on a random cycle, so I woke up several times freezing in the night
Stayed 1 night in Jan 2025

10/10 Excellent

Gordon, Knoxville

Business traveller
Liked: Amenities, property conditions & facilities
The staff do an excellent job here. Very professional.
Stayed 4 nights in Jan 2025

10/10 Excellent

Brianna

Stayed 4 nights in Nov 2024

6/10 Okay

Kelly

Travelled with family
Disliked: Amenities
Central to area attractions at a very reasonable rate. Bed was extremely hard and we requested over head bathroom lightbulb be replaced but that never happened (we were there 3 nights).
Stayed 3 nights in Jan 2025

6/10 Okay

Marco

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room was not clean on the time of our arrival. Hair and trash in the bathroom. Walls and floors were dirty. I had to ask the staff to clean my room. The staff were very nice and friendly.
Stayed 2 nights in Jan 2025

8/10 Good

Glenda

Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Katrina

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Showing wear and tear that should be handled with standard ongoing maintenance. Tub leaking all the time, floor molding and pealing away from wall in bathroom. Sink splatters water everywhere when turned on. Carpets worn and not the cleanest. Bread under the bed. Overall cleaning needs improved. Staff was very helpful and polite.
Stayed 1 night in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
The sweet lady working the front desk who checked us in was very nice and welcoming. I was really impressed with her!
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

max

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The beds were hard as plywood. The sink faucet splashed everywhere when turned in. No counterspace in the bathroom. Lots of choices for breakfast, but waa cold.
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Stayed 1 night in Dec 2024

10/10 Excellent

Katryna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carmela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay with friendly staff.

Stayed 1 night in Dec 2024

6/10 Okay

Hunter

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service sucked hair in bed
Stayed 4 nights in Dec 2024