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The Resort at Governor's Crossing

3.5 star property

Photo gallery for The Resort at Governor's Crossing

Exterior
Property video
Basic Studio, 1 Queen Bed, Kitchen
Property grounds
Fridge, microwave, oven, stovetop

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Gym
  • Pool
  • Air conditioning
  • Kitchen

Explore the area

Map
225 Collier Drive, Sevierville, TN, 37862
  • Tanger Outlets
    ‪3 min drive‬
  • Titanic Museum
    ‪4 min drive‬
  • Island at Pigeon Forge
    ‪7 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪62 min drive‬

Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.2 out of 10
Wonderful
(17 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(31 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(48 reviews)
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(25 reviews)
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.4 out of 10
Very good
(15 reviews)
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(21 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

8.8 out of 10
Excellent
(32 reviews)
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.0 out of 10
Wonderful
(4 reviews)
  • 99 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(40 reviews)
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(23 reviews)
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the area

Sevierville

Located in Sevierville, The Resort at Governor's Crossing is within a 5-minute drive of Tanger Outlets and Titanic Museum. .This family-friendly hotel is 1.8 mi (2.9 km) from WonderWorks and 3.4 mi (5.5 km) from Dollywood's Splash Country.

What's nearby

  • Tanger Outlets - 3 min drive - 1.4 km
  • WonderWorks - 4 min drive - 3.7 km
  • Titanic Museum - 4 min drive - 4.0 km
  • Island at Pigeon Forge - 7 min drive - 6.7 km
  • Dollywood's Splash Country - 8 min drive - 6.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪Applewood Farmhouse Restaurant - ‬4 min drive
  • ‪Five Oaks Farm Kitchen - ‬2 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Texas Roadhouse - ‬7 min walk

About this property

The Resort at Governor's Crossing

Victorian hotel with free water park access and a fitness center
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and ovens. 55-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including a complimentary water park, an indoor pool, and a lazy river. This Victorian hotel also features complimentary wireless internet access, an arcade/game room, and a fireplace in the lobby.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from March 14 to October 19
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1008 out of 1586 reviews
Rating 8 - Good. 348 out of 1586 reviews
Rating 6 - Okay. 132 out of 1586 reviews
Rating 4 - Poor. 55 out of 1586 reviews
Rating 2 - Terrible. 43 out of 1586 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great fit for a large family

We have a large family, 5 children plus mom/dad. We had 2 bathrooms, which worked well for our family size. The living area was spacious. I liked having a washer/dryer in the room as it helped stay on top of all the laundry. The kichen was also convenient, though it is very basically stocked. I would highly recommend the Resort at Govenor's.
Stayed 3 nights in Apr 2025

6/10 Okay

Deirdre

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Maurissha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was more than expected! Very clean, staff was amazing, and a lot for families to do. The pool area was safe and enjoyable. The activities the resort offered was a plus and gave us more to do at the hotel instead of going other places..Will recommend and will visit again!
Stayed 3 nights in Apr 2025

4/10 Poor

Dr. George A.

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The property is very attractive from the outside. Although the parking lot gets very busy at night, we were able to navigate through the space without much trouble. However, upon checking into our room, we noticed that the sheets were dirty and the blankets were extremely worn, which was quite unpleasant. Additionally, after placing a glass on the nightstand, we observed ants crawling into it. Once we reported these issues, the staff responded immediately and addressed our concerns.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beat property in the smokies
Stayed 3 nights in Apr 2025

10/10 Excellent

Riannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Xman’s

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome and we will be staying here again!
Stayed 1 night in Apr 2025

10/10 Excellent

DEMETRIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family getaway

Nice place to stay for a family of 4
Stayed 3 nights in Apr 2025

6/10 Okay

Alisha

Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Beth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had plenty for the kids to do
Stayed 5 nights in Apr 2025

10/10 Excellent

alysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet; great location and proximity to pigeon forge and other smoky mountain attractions; great activities and amenities for young kids; very nice staff and service; clean, spacious accommodations. We were extremely happy with our stay and would definitely visit again!
Stayed 7 nights in Apr 2025

10/10 Excellent

Autumn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family had the best time!
Stayed 3 nights in Apr 2025

10/10 Excellent

Dametria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying here. I booked 4 rooms for 3 nights. Totally amazing! The grandbabies loved the waterpark, pool and the playground area. I will definitely return to this property!!
Stayed 2 nights in Apr 2025

10/10 Excellent

sandra

Stayed 3 nights in Apr 2025

10/10 Excellent

Tikeya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort stay the WiFi was hard to connect sometimes but overall good.
Stayed 3 nights in Apr 2025

8/10 Good

Cory

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the indoor pool and outdoor pool!
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Easter Getaway

The staff provided exceptional service. The children's activities, amenities, and pool were also outstanding. However, facility-wide refurbishment is required to address outdated and poorly maintained furnishings. Ultimately, the children thoroughly enjoyed their visit. Thank you.
Stayed 3 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Marijana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Resort @ Governor’s Crossing is a great family-friendly destination. We’ve stayed in the main building a couple of times and have always enjoyed the room layout there, so we were a little disappointed with our room in Building 1—it just didn’t have the same feel or setup we prefer. The outdoor pool area was nice, but it could benefit from a few more loungers, especially during busy times. The check-in process was a bit slow, but the staff consistently made up for it with their friendly and responsive service. We appreciated the convenience of the resort’s text message system for guest requests—it made communication easy and efficient. Checkout was also quick and hassle-free. Overall, it’s a solid resort with great amenities and attentive staff, and we’d happily return—though we’d request the main building
Stayed 4 nights in Apr 2025

8/10 Good

Autumn, Kingsport

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property! Not as much to do for kids as we thought!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Stayed 2 nights in Apr 2025