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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property

Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Executive Suite, 1 King Bed, Non Smoking
Property amenity
Standard Room, 1 King Bed, Non Smoking, Kitchenette | Private kitchen
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle

Explore the area

View map
3100 Dodge St, Dubuque, IA, 52003
  • University of Dubuque
    ‪15 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min drive‬
  • Diamond Jo Casino
    ‪5 min drive‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(32 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(43 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

8.6 out of 10
Excellent
(15 reviews)
  • 27 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, eco-friendly cleaning products

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(34 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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Property grounds

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  • Pool
  • Hot tub
  • Breakfast included
  • Kids pool
3.9 out of 5, Good, 1,017 reviews
The price is NZ$355
includes taxes & fees
26 Sept - 27 Sept
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About the area

Dubuque

In the heart of Dubuque, Best Western Plus Dubuque Hotel & Conference Center is within a 5-minute drive of Kennedy Mall and University of Dubuque. .This family-friendly hotel is 2.6 mi (4.1 km) from Loras College and 3.1 mi (5.1 km) from Five Flags Center.

What's nearby

  • University of Dubuque - 15 min walk - 1.3 km
  • Loras College - 4 min drive - 3.5 km
  • National Mississippi River Museum and Aquarium - 5 min drive - 5.0 km
  • Diamond Jo Casino - 5 min drive - 5.3 km
  • Q Casino - 9 min drive - 8.5 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 13 min drive

Restaurants

  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Starbucks - ‬17 min walk

About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly Dubuque hotel connected to the convention center, a quick walk to Kennedy Mall
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 54-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary shuttle will take you to the nearby casino or shopping center.
You can enjoy a meal at Old Chicago Pizza/Taproom serving the guests of Best Western Plus Dubuque Hotel & Conference Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Dubuque? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7 AM and 10 AM.
Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Chicago Pizza/Taproom

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Reviews

Best Western Plus Dubuque Hotel & Conference Center Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 590 out of 1009 reviews
Rating 8 - Good. 254 out of 1009 reviews
Rating 6 - Okay. 84 out of 1009 reviews
Rating 4 - Poor. 43 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

Reviews

4/10 Poor

Diana

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Pungent smoke smell upon entering our ‘non-smoking’ room. When called front desk to ask to change rooms, no apology or any effort made to rectify the situation. All I got was ‘this is a non-smoking’ facility, like that helped dissipate the foul smell. When I insisted, all I got from the front desk lady (Teresa) was we’ll take a note of that, and nothing can be done about it since they were sold out. There were still unoccupied rooms that could be switched when we checked in at 4 pm. Already got irritated lungs from the smell. They clearly need to work on their customer service and care for their guests’ wellbeing.
Stayed 1 night in Jun 2025

10/10 Excellent

Burl

Liked: Cleanliness, staff & service, property conditions & facilities
Patio outside our room
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, amazing value. Close to everywhere we went to.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub was very slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing to write currently
Stayed 1 night in Jun 2025

2/10 Terrible

Raymond

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Shawn

Business traveller
Stayed 2 nights in Jun 2025

4/10 Poor

LINANN

Travelled with family
Disliked: Staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Paul

Stayed 3 nights in Jun 2025

2/10 Terrible

Dan

Travelled with family
Disliked: Cleanliness, amenities
Hotel is average and could use some updating. Terrible experience once we arrived. We got into our room and the smoke detector beeped every 30 seconds. It was already 1030 at night and my son had important event in the morning. I went to call front desk and the phone was pulled out of the wall and not working. I used my cell to call hotel and got in touch with fron desk who said maintenance would come fix alarm. Well hour passed and they never showed up so I walked to front desk and was greeded by 2 unpleasant women. They said they tried to call the room, well remember we had no working phone in room. I asked to check out and I would find somewhere else to stay. First they we ok with that then I asked for receipt showing no charges. She printed out receipt and I thought I was on my way. I started walking out and was reading receipt at same time and saw they were going to charge me for all 3 nights. I immediately turned around and said you were going to have me walk out knowing you lied and were going to charge me for 3 nights? She said "yes" and said she wasn't authorized to cancel and refund. This went back and forth and going no where. Finally, she had me call Expedia to get authorization to cancel. Well I got inbtouch with Expedia whom called the front desk while I was standing there. Well the 2 women had walked outside to smoke while the phone rang and rang. Eventually I got another room in the hotel for the night since it was 12 30 in the morning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service is consistently wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location. Great pool. Very fast and friendly service.
Stayed 1 night in Jun 2025

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Experience

The hotel was a one night stay on our holiday. A very clean, well-appointed room. Our granddaughters loved the pool. Wonderful staff.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Gene J.

Stayed 3 nights in Jun 2025

10/10 Excellent

Dennis, Montgomery

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place for what we wanted
Stayed 2 nights in May 2025

6/10 Okay

Brooke James

Stayed 1 night in May 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lot of walking for someone who is mobility impaired. Staff loaned us a wheelchair which was very much appreciated.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Property conditions & facilities
The room was roomy, quiet, clean, and conveniently located. The staff were friendly and very helpful.They greeted us each time that we returned and asked if they could be of assistance. The beds were comfortable and the room temperature was just right. The breakfast buffet was a lovely start to each day. The price was reasonable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in May 2025

2/10 Terrible

Huda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy too much kids the chlorine smell it was everywhere and the price was not worth it
Stayed 1 night in May 2025

4/10 Poor

Debra

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025