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Best Western Joliet Inn & Suites

2.5 star property

Photo gallery for Best Western Joliet Inn & Suites

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Indoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
4380 Enterprise Drive, Joliet, IL, 60431
  • Place, West Shore Park
    ‪16 min walk‬
  • Place, Shorewood-Troy Public Library
    ‪3 min drive‬
  • Place, Joliet Junior College
    ‪3 min drive‬
  • Airport, Chicago, IL (MDW-Midway Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.6 out of 10
Excellent
(20 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Joliet

Located in Joliet, Best Western Joliet Inn & Suites is in the suburbs, within a 5-minute drive of West Shore Park and Shorewood-Troy Public Library. .This hotel is 10.3 mi (16.6 km) from Route 66 Raceway and 1.3 mi (2.1 km) from Joliet Junior College.

What's nearby

  • West Shore Park - 16 min walk - 1.4 km
  • Dog Park - 1 min drive - 1.7 km
  • Main Dog Park - 2 min drive - 2.8 km
  • Shorewood-Troy Public Library - 3 min drive - 1.8 km
  • Joliet Junior College - 3 min drive - 2.8 km

Getting around

  • Joliet Gateway Center - 20 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 59 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬17 min walk
  • ‪Domino's Pizza - ‬4 min drive

About this property

Best Western Joliet Inn & Suites

Best Western Joliet Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

55-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. 55-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features discounted use of a nearby fitness facility, a banquet hall, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 9:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 2:00 PM and 7:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Best Western Joliet Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 116 out of 229 reviews
Rating 8 - Good. 62 out of 229 reviews
Rating 6 - Okay. 27 out of 229 reviews
Rating 4 - Poor. 16 out of 229 reviews
Rating 2 - Terrible. 8 out of 229 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Danny at front desk above and beyond. Great breakfast great location quiet comftablr good value
Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Kamryn

Stayed 2 nights in Dec 2025

10/10 Excellent

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was incredible from start to finish. The staff greeted me with genuine warmth and made me feel comfortable right away. The room was spotless, nice jet tub, and had everything I needed. The bed was super comfortable, and the overall atmosphere was peaceful and relaxing. I truly enjoyed my stay and would absolutely come back for my 3rd time soon! Highly recommend if you want comfort, great service, and a welcoming atmosphere all in one place!
Stayed 3 nights in Dec 2025

2/10 Terrible

Jared

I liked it
Stayed 1 night in Dec 2025

10/10 Excellent

Nafis

Stayed 5 nights in Nov 2025

6/10 Okay

Ed

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean evening staff was not good
Stayed 1 night in Nov 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, amenities
The front deskstaff was rude.
Stayed 1 night in Nov 2025

6/10 Okay

Dawn

It was nice however the heat struggled to work correctly. The breakfast options were very limited and the food was lukewarm
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A spacious room with a beautiful TV comfortable bed
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine.
Stayed 1 night in Nov 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The desk clerks were very friendly, one particular breakfast staff was very friendly and conversational. Eggs and sausage links and patties were barely room temperature unless they were freshly replenished of which I was fortunate to have some of. The toilet paper holder in my room was loose and partially hanging and the desk in the room has what appears to be smeared with superglue or something like it that I couldn’t remove. The stopper in the bathroom sink wouldn’t close tightly so I wasn’t able to run water that the sink would hold, it just drained. I appreciate the close handicap parking as my travel companion is disabled.
Stayed 3 nights in Nov 2025

6/10 Okay

Camelia

Stayed 2 nights in Jul 2025

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was very good with good variety
Stayed 3 nights in Oct 2025

4/10 Poor

Dominic

Stayed 8 nights in Oct 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean nice staffgreat hot tub
Stayed 1 night in Oct 2025

6/10 Okay

donovan

Stayed 3 nights in Oct 2025

8/10 Good

Alyssa

Stayed 1 night in Nov 2025

10/10 Excellent

peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Never disappointed
Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & quiet. Breakfast server went out of his way to accommodate us.
Stayed 1 night in Oct 2025

4/10 Poor

Pamela

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Room was okay, but front desk staff was not very friendly or welcoming. Parking lot seemed sketchy, with people standing across street, watching everything. Stairwell smelled heavily of pot. Lady serving breakfast was very nice.
Stayed 2 nights in Oct 2025

4/10 Poor

Leah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sukhrob

Business traveller, Travelled with partner, Travelled with group
Liked: Amenities
Safe
Stayed 3 nights in Oct 2025