Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Lobby
Check-in/check-out kiosk
Exterior
Outdoor pool
In-room safe, desk, iron/ironing board, free rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

View map
9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116
  • Place, EastChase Shopping Mall
    ‪2 min drive‬
  • Place, Auburn Montgomery
    ‪2 min drive‬
  • Place, Creek Casino Montgomery
    ‪14 min drive‬
  • Airport, Montgomery, AL (MGM-Montgomery Regional)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Montgomery

With a stay at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG in Montgomery, you'll be within a 15-minute drive of EastChase Shopping Mall and Alabama State University. .This hotel is 18.5 mi (29.8 km) from Wind Creek Casino & Hotel Wetumpka and 3.3 mi (5.2 km) from Auburn Montgomery.

What's nearby

  • EastChase Shopping Mall - 2 min drive - 3.1 km
  • Auburn Montgomery - 2 min drive - 3.8 km
  • Baptist Medical Center East - 4 min drive - 4.8 km
  • Maxwell Air Force Base Gunter Annex - 14 min drive - 15.9 km
  • Creek Casino Montgomery - 14 min drive - 12.8 km

Getting around

  • Montgomery Regional Airport (MGM) - 23 min drive

Restaurants

  • ‪Panera Bread - ‬4 min drive
  • ‪Walk-On's Sports Bistreaux - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG

Hotel with free breakfast, near EastChase Shopping Mall
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Eastchase
Holiday Inn Hotel Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase
Holiday Inn Express Hotel Suites Montgomery E Eastchase by IHG

Reviews

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 859 reviews
Rating 8 - Good. 213 out of 859 reviews
Rating 6 - Okay. 98 out of 859 reviews
Rating 4 - Poor. 56 out of 859 reviews
Rating 2 - Terrible. 62 out of 859 reviews

Reviews

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get out of DODGE

Check in and staff at desk great. Room was absolutely gross. Eye lashes (fake) in top drawers (used) DISGUSTING!! Floor not vacuumed: corn chips, bug casings, bugs, black curly hair all over rug. Bathroom had filth all over floors and baseboards, dried piss on side of floor, mold all over tub tile especially around the base of tub. PEOPLE, let me tell you and I’m not lying I have pictures!!! Ramen noodles cooked dried up on the sheets at the bottom of the bed under the comforter….swear!!!! Have pics too!! Blood stains on sheets also. Now we booked this particular hotel because of the outside pool. We also allotted time to enjoy the pool. People I’m telling you we would have been in the ER experiencing full blown MERSA if we had even placed a toe in that pool. Now mind you no one states any where on the website or IN PERSON when checking in that the pool is DISGUSTING!!! I myself even asked how to access the pool. It had a thin mucous film on top of the water and green. I thought the ocean has been brought in and placed in this chlorinated (no way) pool!!! Also, I don’t think I mentioned the stagnant smell that drifted off the pool. Staff at desk were quick to Remedi the floor by using a vacuum and changed sheets. However, I was so worried about the issues (being a nurse and germaphobe) i did not sleep! This place is the WORST OF THE WORST. Next morning we were so afraid to eat their because of the filth. We packed up placed everything in plastic bags and got out of dodge!
Stayed 1 night in Aug 2025

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Our window leaked when it rained and their were stains on our bed. Our TV alao went out and was laggy/cut out. Cleanliness could've been better however staff was friendly.
Stayed 2 nights in Aug 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds. Clean rooms. The breakfast offered good options but they often ran out of the more popular options before the end of breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was excellent with a wonderful variety of items to choose from. The room we stayed in was very comfortable and we especially liked the walk in shower.
Stayed 1 night in Jul 2025

10/10 Excellent

Ma Gricelda

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Jul 2025

2/10 Terrible

Josh

They were overbooked and wouldn’t allow us in. Please confirm with them and refund my money asap.
Stayed 1 night in Jul 2025

8/10 Good

Kristena

Stayed 2 nights in Jul 2025

6/10 Okay

Debra

Stayed 2 nights in Jul 2025

6/10 Okay

Sara

Liked: Staff & service
Room was dirty
Stayed 1 night in Jul 2025

8/10 Good

Tynesha

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. Responsive, friendly and just a pleasure to be around.
Stayed 1 night in Jun 2025

10/10 Excellent

Ally

Liked: Staff & service, property conditions & facilities
great service just wish was cleaner
Stayed 1 night in Jun 2025

2/10 Terrible

Stevanie

Stayed 1 night in Jun 2025

8/10 Good

Rafael

Stayed 1 night in Jun 2025

8/10 Good

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a few nights for a tournament. Bed and pillows were very nice. Very low water pressure so that was the only issue considering how hot it was outside. Room did get cold when we had it set on 60
Stayed 1 night in Jun 2025

10/10 Excellent

Borjyh

Stayed 1 night in Jun 2025

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was easy, but the room was disgusting. There is no way the room had been cleaned before we checked it. The shower curtain had stains on it, there was pee all on the floor around the toilet. There were only 2 towels for a double bed plus pull out couch rooms when we asked for sheets for the pullout they couldn’t find any, but found 2 tops sheets. Also told us they’d bring us towels when they dried, we never got the towels. The soap & shampoo bottles were also empty. The mirrors were filthy with smudges, and there was old food left on top of the side tables and night stands. Staff were friendly but not willing to help or make our stay more comfortable. Never again will I stay at this location. So disappointing for a Holiday Inn Express!
Stayed 3 nights in Jun 2025

8/10 Good

Shundra

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
The stay was good. Breakfast was decent. My room had several wear and tear spots (walls water damaged, missing tile in bathroom, etc.
Stayed 4 nights in Jun 2025

6/10 Okay

Bart

Travelled with group
Liked: Amenities, property conditions & facilities
When I tried to eat breakfast there was no food out. I inquired to a lady working in the dining area if more food was being prepared it’s 830am. Her response I don’t know I don’t work in the kitchen. I ask about coffee her response, one machine is broke and I don’t have filters for the other. Nothing was on the breakfast buffet but 3 or 4 people were there working it. Also the room was not properly cleaned . It appeared to either be spillage or vomit.
Stayed 2 nights in Jun 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Stayed 1 night in Jun 2025

2/10 Terrible

Melanie

Stayed 1 night in Jun 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so friendly and nice! However we did not realize a large gathering would take place during our stay. There was a loud party in the rear parking lot that was still going on at 10:30 pm. The staff was gracious enough to allow us to change rooms, but the members of the large group were loud through out the property until at least 1:30 am. Not the fault of the staff, but perhaps some quiet hours could be established if another large group books this location.
Stayed 1 night in Jun 2025