The property manager hung the phone up on me when i called to dispute a pet charge for my 2 service dogs. I sprcifically chose this property because it accepted service pets. Additionally, I emailed the property directly to let them know I needed a 1st floor for a recent knee proceedure AND i had sevice dogs. I was told that at check in i did not inform the hotel i had pets, when indeed I did notify the night attendant that i had my two servive pets and needed a first floor. The manager at this location continued to state that i did not inform the attendant , proceeded to ask me what kind of medical service dogs they were and what was my medical condition, i emailed the hotel their servce licenses, to which he still continued to badger me regarding disputing his hotels pet policy with service dogs. Eventually he hung the telephone up on me, a civil rights attorney based out of Washington, DC.