Best Western Empire Towers

2.5 star property

Photo gallery for Best Western Empire Towers

Restaurant
Blackout curtains, iron/ironing board, cots/infant beds, rollaway beds
Lobby
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
4100 W Shirley Place, Sioux Falls, SD, 57106
  • Place, Empire Mall
    ‪5 min walk‬
  • Place, Avera Hospital
    ‪2 min drive‬
  • Place, Sanford USD Medical Center
    ‪5 min drive‬
  • Airport, Sioux Falls, SD (FSD-Sioux Falls Regional)
    ‪11 min drive‬

Room options

Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room with Kitchenette

  • Sleeps 2

Room, 1 King Bed (Dining Table)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

King Room with Recliner

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll in Shower, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Dining Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Dining Table, Work Desk, Wi-Fi

  • Sleeps 4

Room, 2 Queen Beds (Dining Table)

  • Sleeps 4

Queen Room-Accessible

  • Sleeps 2

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Similar properties

About the area

Sioux Falls

With a stay at Best Western Empire Towers, you'll be centrally located in Sioux Falls, within a 10-minute drive of Denny Sanford Premier Center and Falls Park. .This hotel is 0.4 mi (0.6 km) from Empire Mall and 0.9 mi (1.4 km) from Cinemark Century Sioux Falls 14.

What's nearby

  • Empire Mall - 5 min walk - 0.4 km
  • Avera Hospital - 2 min drive - 2.1 km
  • Sanford USD Medical Center - 5 min drive - 4.2 km
  • Great Plains Zoo - 6 min drive - 4.2 km
  • Denny Sanford Premier Center - 7 min drive - 8.0 km

Getting around

  • Sioux Falls Regional Airport (FSD) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Burger King - ‬12 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬11 min walk
  • ‪Taco Bell - ‬8 min walk

About this property

Best Western Empire Towers

Colonial hotel with free breakfast and a 24-hour front desk
Best Western Empire Towers offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring microwaves and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this Colonial hotel include complimentary use of a nearby fitness facility and a vending machine.
A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (89 centimetre wide)

More

  • 1 building
  • 3 floors
  • Built in 1993
  • Colonial architecture
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 90 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.00 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

A car is recommended for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Empire
Best Western Empire Towers
Best Western Empire Towers Motel
Best Western Empire Towers Motel Sioux Falls
Best Western Empire Towers Sioux Falls
Empire Towers
Best Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls
Best Western Sioux Falls
Sioux Falls Best Western
Best Western Empire Towers Hotel
Best Western Empire Towers Hotel
Best Western Empire Towers Sioux Falls
Best Western Empire Towers Hotel Sioux Falls

Best Western Empire Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 327 out of 1004 reviews
Rating 6 - Okay. 149 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, our rooms, and hotel were great. Good breakfast with options.
Stayed 1 night in Aug 2025

8/10 Good

Gabrial

Travelled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Hotel staff pleasant upon arrival, easy check in. Room was clean but less to be desired. We did not use any of the amenities or stay for breakfast before leaving. The room above us was noisy and we could hear people stomping around but not the hotels fault.
Stayed 1 night in Aug 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Jul 2025

6/10 Okay

Theresa

Stayed 1 night in Jul 2025

10/10 Excellent

Colton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kathleen

Wish the breakfast had more gluten free options
Stayed 1 night in Jul 2025

8/10 Good

Lacey

Stayed 2 nights in Jul 2025

2/10 Terrible

Eugene

Disliked: Staff & service
Was told after check in that they didn’t have a dog room available. Person working the check in was not friendly, rude and then for shift change. Had to book somewhere else. Did say hi when I walked past him smoking at the front door. He finished his cigarette before coming to the counter.
Stayed 1 night in Jul 2025

6/10 Okay

Kirsten, WILMETTE

Travelled with family
We only stayed one night. It’s in an industrial area. The room had a weird smell and the air conditioning was extremely loud. Breakfast is small and someone spilled scrabble eggs on the floor and staff wouldn’t clean it up.
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Liked: Staff & service
Close to mall
Stayed 1 night in Jul 2025

4/10 Poor

Clayton

I was double charged for the room
Stayed 1 night in Jul 2025

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations
Stayed 1 night in Jul 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service
The property itself was a great place to stay ; but there was tough roads to hotel area as well as a sketchy motel in front of parking lot that was poorly maintained. Dining area was a bit too small to accommodate guests and felt cramped for most of the travelers.
Stayed 1 night in Jul 2025

8/10 Good

Leah

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent room, great breakfast

The hotel looks older and could use renovating. The room seemed decently clean but smelled musty. The continental breakfast in the morning had many choices and was the best part of the stay.
Stayed 1 night in Jun 2025

10/10 Excellent

jack

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean and quiet!
Stayed 2 nights in May 2025

4/10 Poor

Scott

Disliked: Cleanliness, property conditions & facilities
Felt unsafe around area. Beds were soft and sheets felt old. Tv was small and remote was hard to operate. No place to charge technology. Breakfast eggs were soggy. We won’t be returning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Russell

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Okay but

My expectations, set by the online pictures, weren't met during my stay. The carpet was old and dark, and the pool area had a distinct, musty odor, suggesting it wasn't well-maintained. Given this experience, I will try to avoid both this specific hotel and its brand in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Rodger, VISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

4/10 Poor

Rita

Travelled with family
Liked: Cleanliness, amenities
I was charged for the stay at the hotel. I told the desk clerk he said it would come off but did normt! Makes me leery of using you to pay for my hotel in future
Stayed 1 night in Jul 2025

10/10 Excellent

Barliyanti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a clean and spacious room.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Stay

We stayed for 4 nights and everything went smoothly. The breakfast was full of options, the room was in good condition, the hallways were clean, and the elevator was nice. They did not have Do not destirb signs, but if you asked the front desk for no cleaning they make a note, and the housekeepers will give you a little sign if you ask them. They were very nice about it and told us if we needed anything to just ask as they were going by or the front desk. Pretty decent location, tucked back but right near many fast food and shopping places. Right next to the mall! The only weird encounter was a man sleeping out in an office chair under a tree. Overall we felt pretty safe.
Stayed 4 nights in Jun 2025

6/10 Okay

Erik

Stayed 1 night in Jun 2025