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Candlewood Suites Decatur Medical Center by IHG

2.5 star property

Photo gallery for Candlewood Suites Decatur Medical Center by IHG

Exterior
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Gym
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
601 W Thompson St, Decatur, TX, 76234
  • Place, Wise County Heritage Museum
    ‪10 min walk‬
  • Place, Wise County Courthouse
    ‪2 min drive‬
  • Place, Waggoner Mansion
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Room amenity

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed, Accessible (Communication)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Decatur

With a stay at Candlewood Suites Decatur Medical Center by IHG in Decatur, you'll be within a 5-minute drive of Wise Health System and Wise County Courthouse. .This hotel is 26.5 mi (42.7 km) from Texas Motor Speedway and 28.2 mi (45.4 km) from University of North Texas.

What's nearby

  • Wise County Heritage Museum - 10 min walk - 0.9 km
  • Wise County Courthouse - 2 min drive - 2.6 km
  • Waggoner Mansion - 3 min drive - 2.6 km
  • Texas Motor Speedway - 31 min drive - 52.2 km
  • University of North Texas - 35 min drive - 52.8 km

Getting around

  • Dallas-Fort Worth Intl. Airport (DFW) - 57 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Whataburger - ‬16 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Casa Torres - ‬2 min drive
  • ‪Taco Bell - ‬19 min walk

About this property

Candlewood Suites Decatur Medical Center by IHG

Candlewood Suites Decatur Medical Center by IHG offers 82 accommodations with DVD players and safes. Televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers.

This Decatur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 82 guestrooms featuring microwaves and DVD players. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Decatur Medical Center by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Decatur? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • 775 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Decatur

Candlewood Suites Hotel Decatur

Candlewood Suites Decatur Hotel

Candlewood Suites Decatur Medical Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 164 out of 295 reviews
Rating 8 - Good. 72 out of 295 reviews
Rating 6 - Okay. 33 out of 295 reviews
Rating 4 - Poor. 15 out of 295 reviews
Rating 2 - Terrible. 11 out of 295 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaiah

Stayed 1 night in Feb 2026

8/10 Good

Caaron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes great room very clean. Check in was very smooth
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 1 night in Nov 2025

10/10 Excellent

marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Staff were great. Room was great. What I did not like is expecting to get breakfast and not getting it. I should have been told. Certainly you realize this will affect who I choose in the future.
Stayed 1 night in Aug 2025

8/10 Good

antonio

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Garrett

Stayed 1 night in May 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
Disliked: Amenities
The room we booked was not available. If not for my persistence & help of the clerk we would have been stuck in a room too small
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk staff

Nancy at the front desk was amazing. I also had a problem with the booking but Cross at the front desk was able to get it all worked out. The front desk staff is amazing and will work to solve all problems.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Stayed 1 night in Jan 2025

10/10 Excellent

Raenell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised to learn no breakfast was served at this hotel. Staff was friendly and very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ann marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it for an overnight while driving. Very comfortable and not crapped all overall excellent stay
Stayed 1 night in Nov 2024

4/10 Poor

judy

Travelled with partner
Liked: Staff & service
Room smelled like old grease being cooked. Lights outside on side walk way were burned out.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Saved our 4th of July

We booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there. Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect! Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay. Thanks for saving our 4th of July!
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Wichita Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service she helps me a lot
Stayed 1 night in Jun 2024

10/10 Excellent

Linda, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and safe. Traveling solo always nice to find places like this.
Stayed 10 nights in May 2024

2/10 Terrible

Don

Disliked: Staff & service
This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Dtay

Loved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.
Stayed 2 nights in May 2024

4/10 Poor

staci

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Stephen

Stayed 1 night in May 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Stayed 1 night in Apr 2024

6/10 Okay

myles

Stayed 1 night in Apr 2024