Candlewood Suites Jacksonville by IHG

2.5 star property

Photo gallery for Candlewood Suites Jacksonville by IHG

Exterior
Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)
Fridge, microwave, stovetop, dishwasher
BBQ/picnic Area
Fridge, microwave, stovetop, dishwasher

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View map
119 Penny Ln, Jacksonville, NC, 28546
  • Coastal Carolina Community College
    ‪12 min walk‬
  • Onslow Memorial Hospital
    ‪2 min drive‬
  • Jacksonville Mall
    ‪2 min drive‬
  • Jacksonville, NC (OAJ-Albert J. Ellis)
    ‪30 min drive‬

Room options

Studio Suite, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen (Living and Dining Areas)

8.8 out of 10
Excellent
(5 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility Tub)

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

9.0 out of 10
Wonderful
(12 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite

8.0 out of 10
Very good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Kitchen

7.4 out of 10
Good
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Jacksonville

With a stay at Candlewood Suites Jacksonville by IHG in Jacksonville, you'll be within a 10-minute drive of Camp Lejeune Main Gate and Visitor Center and Jacksonville Commons. .This hotel is 1 mi (1.6 km) from Coastal Carolina Community College and 1.1 mi (1.8 km) from Richard Ray Park.

What's nearby

  • Coastal Carolina Community College - 12 min walk - 1.0 km
  • Onslow Memorial Hospital - 2 min drive - 2.3 km
  • Jacksonville Mall - 2 min drive - 2.3 km
  • Camp Lejeune Main Gate and Visitor Center - 9 min drive - 9.5 km
  • Marine Corps Air Station New River - 12 min drive - 15.7 km

Getting around

  • Albert J. Ellis Airport (OAJ) - 26 min drive

Restaurants

  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Plaza Del Mariachi - ‬7 min walk
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪McDonald's - ‬11 min walk

About this property

Candlewood Suites Jacksonville by IHG

Hotel in Jacksonville with a fitness center and a 24-hour front desk
Candlewood Suites Jacksonville by IHG offers 95 air-conditioned accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, and housekeeping is provided weekly.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Jacksonville by IHG.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per week
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Jacksonville
Candlewood Suites Hotel Jacksonville
Candlewood Suites Jacksonville
Jacksonville Candlewood Suites
Candlewood Suites - Jacksonville Hotel Jacksonville
Candlewood Suites Jacksonville Hotel
Candlewood Jacksonville
Jacksonville Candlewood Suites

Candlewood Suites Jacksonville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 343 out of 737 reviews
Rating 8 - Good. 213 out of 737 reviews
Rating 6 - Okay. 82 out of 737 reviews
Rating 4 - Poor. 55 out of 737 reviews
Rating 2 - Terrible. 44 out of 737 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, staff & service
Room was clean however coffee pot didn’t fit the maker and hairdryer was on its last leg. Was afraid to use it.
Stayed 2 nights in Jun 2025

8/10 Good

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Monyae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Sophia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service was never done wasn’t told they only come clean upon request. We stayed a whole week and never saw anyone clean our room or even attempt to.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cammie

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

LeeAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5- A decent place

Was originally assigned a dirty room, but they were quick to change us out. The room was overall not bad, the a/c was a little hard to regulate, was either really cold or warm and stagnate, and it would have been nice if there was an extra blanket in the closet. The room was otherwise well stocked, was clean, but I did notice a fair amount of mold on the bathroom ceiling.
Stayed 1 night in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Brianna

Stayed 1 night in May 2025

10/10 Excellent

Princess, Manassas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and made sure we had everything we needed for our stay. We like having a full kitchen and the free use of the wash and dryer in the premises.
Stayed 3 nights in May 2025

8/10 Good

Kazimierz L., New York

Liked: Cleanliness, property conditions & facilities
I like the property and the reviews. One thing they did not have was an automated ice machine dispenser.
Stayed 1 night in May 2025

10/10 Excellent

Marshall

Stayed 6 nights in May 2025

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture was old and peeling. Coffee maker was broken
Stayed 1 night in May 2025

10/10 Excellent

Thomas G

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great staff
Stayed 2 nights in Apr 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rivera

Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of restaurants and stuff
Stayed 1 night in Apr 2025

6/10 Okay

Janis

Liked: Cleanliness, staff & service, amenities
4th floor needs painting but great location and staff! Reasonable value.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Travelled with family, Travelled with pets
Liked: Amenities
Nicely maintained and plenty of parking
Stayed 1 night in Apr 2025

10/10 Excellent

WILSON

Good place
Stayed 2 nights in Mar 2025

2/10 Terrible

Brody

They
Stayed 1 night in Mar 2025

10/10 Excellent

Leonard, Buchanan

Stayed 7 nights in Mar 2025

10/10 Excellent

Andy

Liked: Property conditions & facilities
Awesome place to stay. I love it
Stayed 1 night in Mar 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotwl
Stayed 2 nights in Mar 2025