Comfort Suites At WestGate Mall

2.5 star property

Photo gallery for Comfort Suites At WestGate Mall

Free daily full breakfast
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • Housekeeping

Explore the area

View map
458 West Blackstock Road, Spartanburg, SC, 29301-1361
  • WestGate Mall
    ‪3 min walk‬
  • Wofford College
    ‪8 min drive‬
  • Spartanburg Memorial Auditorium
    ‪8 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪25 min drive‬

Room options

Suite, Non Smoking

9.0 out of 10
Wonderful
(81 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

7.0 out of 10
Good
(9 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

7.4 out of 10
Good
(15 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking

8.6 out of 10
Excellent
(24 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Spartanburg

A stay at Comfort Suites At WestGate Mall places you in the heart of Spartanburg, within a 5-minute drive of WestGate Mall and Regal Spartan. .This hotel is 12.7 mi (20.5 km) from BMW Performance Center and 2.4 mi (3.9 km) from Spartanburg Methodist College.

What's nearby

  • WestGate Mall - 3 min walk - 0.3 km
  • Tyger River Park - 7 min drive - 6.2 km
  • Wofford College - 8 min drive - 6.8 km
  • Spartanburg Memorial Auditorium - 8 min drive - 6.8 km
  • Spartanburg Regional Hospital - 9 min drive - 7.5 km

Getting around

  • Spartanburg Station - 14 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 77 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Chipotle Mexican Grill - ‬10 min walk
  • ‪LongHorn Steakhouse - ‬6 min walk
  • ‪Burger King - ‬13 min walk
  • ‪Wingstop - ‬7 min walk

About this property

Comfort Suites At WestGate Mall

Hotel in Spartanburg with free breakfast and a 24-hour fitness center
Comfort Suites At WestGate Mall offers 86 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Spartanburg hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (81 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • 2 percent destination fee will be charged
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Suites Hotel Spartanburg
Comfort Suites Spartanburg
Comfort Suites
Comfort Suites At WestGate Mall Hotel
Comfort Suites At WestGate Mall Spartanburg
Comfort Suites At WestGate Mall Hotel Spartanburg

Comfort Suites At WestGate Mall Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Stayed 1 night in Jun 2025

6/10 Okay

Christina

Travelled with family and small children
Liked: Amenities
The hotel was close to a lot of different shopping and dining. Staff was very rude, from check-in, to breakfast, to check-out. Room was overall clean.
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Friendly staff
Stayed 3 nights in Jun 2025

8/10 Good

KERRI, Bedford

Stayed 1 night in Jun 2025

2/10 Terrible

Dawn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I wish I had read the Google reviews over Expedia because I would not have placed my workers here to lay their heads. The day of check-in I had 3 workers booked in a 2-queen, with a sofa bed. The men asked for 3 keys and were denied by the woman at the front desk. Fortunately, they decided to work with it which had they called me that would not have been the case. So, on the last day of their 4-night stay, they came back to the room after working a 10-hour shift the room that was 85 degrees. My men requested to be moved however, the same woman that checked them in stated they will have Maintenace there shortly. Mind you, shortly to her was 2 - 3 hours out. I had to call and complain that I wanted them moved or I wanted the supervisor. I called the main number to Choice Hotels to complain. My men went down to the desk in which they were moved to another room.
Stayed 4 nights in Jun 2025

8/10 Good

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Hal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cliff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Clean

`Our stay was very enjoyable. The property is in good shape, and the staff were very attentive.
Stayed 1 night in May 2025

8/10 Good

Kathleen

Travelled with family
Close to things
Stayed 2 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Aleksandr

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Stayed 2 nights in May 2025

8/10 Good

Curtis

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Lynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip, reliable accomodations

We came with two dogs and were happy they were welcomed. Our family trip was quickly planned due to an emergency. Comfort Suites have been our choice for awhile. Breakfast items were varied and plentiful. Our room was comfortable.
Stayed 2 nights in May 2025

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Strong legs needed for the toddler toilets.

Room was clean. Toilets are not ADA compliant. Might as well have just been the hole in the ground. No toilet in the building is higher than 12”. These are toddler toilets. My room had millipedes crawling thru it every day. People seem to stay only a night or two. We stayed 5 and it was noisy, but that is just the other guests not caring.
Stayed 3 nights in May 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was very nice. It was quite at night which is alway good. Breakfast was a little lack luster.
Stayed 1 night in May 2025

6/10 Okay

Jorge, Royal Palm Beach

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
The room was dirty when I got there. The font desk staff needs to be more professional. Power was kept off on the Washer machine to take peoples money
Stayed 7 nights in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dywanette

Stayed 1 night in May 2025

10/10 Excellent

Ana, Port Saint Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, room was nice and comfortable.
Stayed 1 night in May 2025

6/10 Okay

Scotia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Reservation issue between Expedia and property. Hotel clerk and I caught in the middle. Expedia did call but property was sold out and nothing they could offer. Property did call sister hotel whom were also fully booked. Reservation I made online with Expedia was for 2 double beds. Reservation was specifically made so all travelers would have an actual bed to sleep in. When we checked in, it was in a King Room with a small pull out sofa. VERY VERY unhappy with reservation. Now have TRUST ISSUES that the reservation I make with Expedia will actually be what the hotel can actually deliver. VERY DISAPPOINTING.
Stayed 2 nights in May 2025

8/10 Good

Carrie, alliance

Travelled with family
Liked: Cleanliness, staff & service
The hotel was close to the main drag for restaurants and stores. Only ten minutes from star sports center. Liked that they offered rooms with two beds and couch just what we needed. What was not good, ice machine on our floor was broken and pool closed even though it was advertised as open on Expedia for May. When we checked in the lady wasn't friendly but got the job done other front desk were. Breakfast starts early but not as early as other hotels. Fridge didn't get cold but there was a fridge always a plus and microwave. Can be hard to turn left when leaving hotel no light. Easy parking, elevator fast, only saw one. Would stay again as location good, hopefully pool will be open and they offer three beds with the couch.
Stayed 2 nights in May 2025

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My stay was So Comfortable next time I’m in this area this will be my first choice
Stayed 1 night in May 2025