Holiday Inn Express & Suites Jackson by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Jackson by IHG

1 bedroom, desk, laptop workspace, iron/ironing board
Suite, 1 Bedroom (2 Queen Beds)
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
3506 Oneil Dr, Jackson, MI, 49202
  • JAX 60
    ‪3 min drive‬
  • Henry Ford Allegiance Health
    ‪7 min drive‬
  • Cascade Falls
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (2 Queen Beds)

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Jackson

When you stay at Holiday Inn Express & Suites Jackson by IHG in Jackson, you'll be near the airport, within a 5-minute drive of Jackson Crossing Mall and JAX 60. .This hotel is 2.6 mi (4.1 km) from Rod Mills Park and 2.9 mi (4.6 km) from Lions Park.

What's nearby

  • JAX 60 - 3 min drive - 3.2 km
  • Michigan Theatre of Jackson - 6 min drive - 7.1 km
  • Henry Ford Allegiance Health - 7 min drive - 8.6 km
  • Cascade Falls - 8 min drive - 7.1 km
  • Falling Waters Trail - 11 min drive - 13.4 km

Getting around

  • Jackson Station - 8 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

Holiday Inn Express & Suites Jackson by IHG

Hotel in Jackson with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 518 reviews
Rating 8 - Good. 164 out of 518 reviews
Rating 6 - Okay. 49 out of 518 reviews
Rating 4 - Poor. 21 out of 518 reviews
Rating 2 - Terrible. 15 out of 518 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jade

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, we enjoyed the breakfast selection and the overall cleanliness and intimate feeling. Only complaint was pool area was not super clean, water was a bit cloudy, but we did appreciate how warm it was! In comparison to other local hotels, we will certainly be back !
Stayed 1 night in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

8/10 Good

Gene

Travelled with family
Liked: Cleanliness
An okay stay but a disappointing breakfast. The hash browns were dry and like cardboard and they ran out of the Western Omelette. Most disappointing was that they had a nice fireplace but would not light it. I spent 3 hours in the lobby and would have enjoyed it. You guys have to do better.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian, Sterling Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located off of I-94 with several restaurants within walking distance. Nice lobby with a fireplace and quick-check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin, Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I was expecting!
Stayed 1 night in Feb 2025

10/10 Excellent

Tamra

Stayed 1 night in Jan 2025

10/10 Excellent

Christa

Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Alys

Stayed 6 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Stephanie

Business traveller
Disliked: Staff & service
I have stayed at numerous other Holiday Inn and Suites and had no issues with presenting a tax exempt certificate upon checkout and payment, but this property would not allow it and refused to take off the tax. I also booked rooms for our sports team and they charged me extra guest fees for having 4 people in a two queen bed room. I stayed in 2 other Holiday Inn and Suites with our team and booked the exact same thing and was not charged extra fees at either one.
Stayed 1 night in Jan 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Merwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again
Stayed 1 night in Dec 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Pool was cold and also cloudy as they don't know how to clean it or keep it clean. I would definitely not be staying here again. Also loud with other guest in the pool area.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 3 nights in Nov 2024

10/10 Excellent

Carisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

6/10 Okay

Marva

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very slow checkin. Problems with Room keys not working. Slow checkout.
Stayed 1 night in Oct 2024