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The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property

Photo gallery for The Black Swan Lee - Lenox, an Ascend Collection Hotel

Exterior
Non Lakeside Superior Room, 2 Queen beds
BBQ/picnic Area
Free daily continental breakfast
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
435 Laurel St, Lee, MA, 01238
  • The Mount
    ‪4 min drive‬
  • Lee Premium Outlets
    ‪5 min drive‬
  • Tanglewood Music Center
    ‪8 min drive‬
  • Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Lakeside Deluxe Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

9.4 out of 10
Exceptional
(22 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

Non Lakeside Superior Room, 2 Queen beds

9.2 out of 10
Wonderful
(7 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside Deluxe Room, 2 Queen beds

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 2 Queen beds

9.4 out of 10
Exceptional
(16 reviews)
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 52 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

Non Lakeside Standard Room, 1 King bed

9.4 out of 10
Exceptional
(48 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lakeside Superior Room, 1 King bed

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Superior Room, 1 King bed

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

Non Lakeside Superior Room, 1 King bed

8.8 out of 10
Excellent
(3 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

Non Lakeside Standard Room, 2 Double beds

9.2 out of 10
Wonderful
(30 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Lee

With a stay at The Black Swan Lee - Lenox, an Ascend Collection Hotel in Lee, you'll be on the waterfront, within a 10-minute drive of Tanglewood Music Center and Berkshire Mountain Country Store. .This hotel is 1.2 mi (2 km) from Animagic Museum of Animation and 1.3 mi (2.1 km) from Lee Library.

What's nearby

  • Berkshire Mountain Country Store - 2 min drive - 2.1 km
  • The Mount - 4 min drive - 3.9 km
  • Lee Premium Outlets - 5 min drive - 4.3 km
  • Tanglewood Music Center - 8 min drive - 7.1 km
  • National Shrine of the Divine Mercy - 10 min drive - 10.0 km

Getting around

  • Pittsfield Intermodal Transportation Center - 19 min drive
  • Albany Intl. Airport (ALB) - 61 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Vivaldi's Pizzeria - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪51 Park Restaurant & Tavern - ‬3 min drive

About this property

The Black Swan Lee - Lenox, an Ascend Collection Hotel

Lakefront hotel with free breakfast and a 24-hour fitness center
The Black Swan Lee - Lenox, an Ascend Collection Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision. Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a picnic area, a banquet hall, and a vending machine.
Enjoy a satisfying meal at Mint, Indian Lakeside Din serving guests of The Black Swan Lee - Lenox, an Ascend Collection Hotel. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Mint, Indian Lakeside Din - This restaurant specializes in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mint, Indian Lakeside Din

Things to do

  • 24-hour gym
  • Fishing
  • Kayaking
  • Motor boating
  • Personal motorised watercraft

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - C0006791500
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Black Swan Ascend Collection
Black Swan Ascend Collection Lee
Black Swan Inn Ascend Collection Hotel
Black Swan Inn Ascend Collection Hotel Lee
Black Swan Inn Lee
Black Swan Inn
Black Swan Lee
Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee
Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel
Hotel The Black Swan Inn, an Ascend Hotel Collection Member
The Black Swan Inn, an Ascend Hotel Collection Member Lee
Black Swan Inn an Ascend Collection Hotel
Black Swan
The Black Swan Inn Ascend Hotel Collection
The Black Swan Inn an Ascend Hotel Collection Member
The Black Swan Lee - Lenox, Ascend Hotel Collection Lee
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel
The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, an Ascend Collection Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1008 reviews
Rating 8 - Good. 272 out of 1008 reviews
Rating 6 - Okay. 72 out of 1008 reviews
Rating 4 - Poor. 21 out of 1008 reviews
Rating 2 - Terrible. 8 out of 1008 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mythra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the Black Swan. Friendly staff, clean rooms, nice location and good food. The only problem I had was that the shower wasn't really good. Very light water pressure so it actually took longer to take a shower than I normally do because it takes longer to rinse off. Also, no rubber bath mat inside the shower to reduce slipping, no grab bars, and the water didn't drain right away so I was standing in water which also upped the risk for slipping.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice location. Enjoyed the balcony overlooking the lake
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel with water view. You can rent boats of kyaks if you care too. Excellent continental breakfast daily. Washer, Dryer, Gym, and computer available to guests. Indian restaurant on site. Close to everything.
Stayed 3 nights in Jun 2025

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was courteous and helpful. Enjoyed the boutique experiene. Loved the setting.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and friendly. The room was a great size and clean and cozy. Loved the balcony overlooking the lake, very peaceful and quiet. Breakfast was just right and the coffee machine was such a wonderful treat! Convenient location-quick drive to shops and restaurants. Thank you for a perfect getaway! We will definitely be coming back.
Stayed 1 night in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stayed 1 night en route to final destination. Clean and comfortable. Staff was very friendly and helpful, including Rocky. Appreciated the Greek yogurt, eggs and fruit at breakfast and round the clock coffee/tea machine.
Stayed 1 night in May 2025

10/10 Excellent

AV

Stayed 3 nights in Jun 2025

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We started our stay with a text letting us know when our room was ready. Check in was very pleasant and efficient. Our room was as described and very clean. House keeping was very friendly and did a superior job cleaning room. Excellent customer service. Overall a great stay. Plan on returning again. thank you
Stayed 3 nights in Jun 2025

8/10 Good

Lisbeth

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, Service and breakfast were perfect. Too bad there was additional charge for the boats.....
Stayed 3 nights in Jun 2025

10/10 Excellent

catharyn

Stayed 2 nights in May 2025

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service and breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oh oh New England!

The Black Swan is a reliable stay. If you are passing through, get the cheaper rooms on the parking lot side, if you are staying for a few nights get a room with a lake view and balcony. Not a chain!
Stayed 1 night in May 2025

8/10 Good

Andre M

Travelled with partner
Liked: Cleanliness
Convenient location, stopped overnight in our way to Boston. Location by the lake is pretty. Liked the EV charging station on site.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
This is our second time staying at the Black Swan. We are especially impressed with the nice employees we met during our stays. The Indian Restaurant on the property is an additional benefit of staying here
Stayed 3 nights in May 2025

8/10 Good

Dennis

Stayed 2 nights in May 2025

8/10 Good

KAREN

Travelled with family
Liked: Cleanliness, property conditions & facilities
wonderful restaurant with tasty delicious food. View from dining areas is great
Stayed 1 night in May 2025

10/10 Excellent

John

Stayed 1 night in May 2025

10/10 Excellent

David and Dee first Name

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff handled my needs very quickly. We were right by the lake and had a small private porch on which we could we could relax.
Stayed 4 nights in May 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness
Nice location, clean grounds. The room was adequate. Two suggestions are offered; first the decks would benefit greatly by having privacy barriers in between. There is zero privacy outside on your private deck otherwise. Second, The water machine would be more useful if left on after breakfast hours. The area is nice. For the price I’d say it’s an 8/10.
Stayed 2 nights in May 2025

8/10 Good

simon

Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly! Right on the water, very peaceful
Stayed 1 night in May 2025

6/10 Okay

Gliceria, Manassas

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Padma

Stayed 4 nights in May 2025

10/10 Excellent

CORLISS, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

CORLISS, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and well-equipped room.
Stayed 1 night in May 2025