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Courtyard by Marriott West Springfield

3.0 star property

Photo gallery for Courtyard by Marriott West Springfield

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Creator video - submitted by TravelExplorer
Restaurant
Room, 2 Queen Beds
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
885 Riverdale Street, West Springfield, MA, 01089
  • Place, Cinemark West Springfield 15
    ‪2 min walk‬
  • Place, Riverdale Shops
    ‪5 min walk‬
  • Place, Big E
    ‪2 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(40 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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includes taxes & fees
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About the area

West Springfield

When you stay at Courtyard by Marriott West Springfield in West Springfield, you'll be near the airport, within a 5-minute drive of Big E and Baystate Medical Center. .This hotel is 2.8 mi (4.5 km) from Holyoke Mall and 3.2 mi (5.2 km) from Connecticut River.

What's nearby

  • Cinemark West Springfield 15 - 2 min walk - 0.2 km
  • Q Pin 2's - 2 min walk - 0.2 km
  • Riverdale Shops - 5 min walk - 0.4 km
  • Big E - 2 min drive - 1.4 km
  • Olympia Ice Center - 2 min drive - 1.8 km

Getting around

  • Springfield Union Station - 9 min drive
  • Springfield Union Station (ZSF) - 9 min drive

Restaurants

  • ‪puerto rico bakery 1 - ‬4 min drive
  • ‪Wood-N-Tap - ‬7 min walk
  • ‪City Line - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬12 min walk

About this property

Courtyard by Marriott West Springfield

Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 121 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
Stop by the hotel's restaurant, The Bistro, for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in West Springfield? This hotel has 675 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro serves breakfast and dinner.
The Bistro Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults, and USD 3.00 to 15.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Courtyard by Marriott West Springfield Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 435 out of 623 reviews
Rating 8 - Good. 117 out of 623 reviews
Rating 6 - Okay. 42 out of 623 reviews
Rating 4 - Poor. 20 out of 623 reviews
Rating 2 - Terrible. 9 out of 623 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Justin

Stayed 2 nights in Jan 2026

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service
I had originally booked a room for Saturday. I tried to get a refund for the room , due to a family issue I wasn’t going to be able to use the room on Saturday. I was told the booking was through a 3 rd party, but it was still your hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, great area, and welcoming.
Stayed 4 nights in Jan 2026

10/10 Excellent

Crystaline

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was very clean and nice and the pool was hot and it’s winter time right now
Stayed 1 night in Oct 2025

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Nice and very clean hotel !
Stayed 1 night in Dec 2025

10/10 Excellent

Brent

Stayed 2 nights in Dec 2025

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always our stay was amazing. Beutiful cozy hotel with the most comfortable beds
Stayed 6 nights in Dec 2025

10/10 Excellent

S. Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

S. Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
The hotel was conveniently located, as my child was doing a camp over at Springfield College and we didn’t want to stay right in the city. The room was clean and staff were friendly. The only thing we would have appreciated better would have been breakfast included.
Stayed 1 night in Nov 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2025

8/10 Good

Mihai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient… a bit pricey
Stayed 2 nights in Dec 2025

10/10 Excellent

Lauren, Naugatuck

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel exceeded my expectations. Staff upon arrival was welcoming. Advised me of the free amenities they had, which came in handy since my husband forgot his tooth brush. Also laundry was also free so we went home with clean clothes. I would stay here again.
Stayed 8 nights in Nov 2025

10/10 Excellent

S. Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was beautiful. The beds are so comfy.
Stayed 1 night in Nov 2025

10/10 Excellent

Danny

The room was great. The staff quick and
Stayed 1 night in Nov 2025

10/10 Excellent

S. Emily

Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious, quiet, nicely decorated. Well maintained.
Stayed 1 night in Nov 2025

10/10 Excellent

yabdiel

Stayed 2 nights in Nov 2025