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Quality Inn and Suites

2.5 star property

Photo gallery for Quality Inn and Suites

Front of property
Lobby sitting area
Reception
View from property
Standard Room

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View map
2745 N Glenstone Ave, Springfield, MO, 65803
  • Place, BigShots Golf
    ‪13 min walk‬
  • Place, The Air and Military Museum of the Ozarks
    ‪19 min walk‬
  • Place, Bass Pro Shops Outdoor World
    ‪13 min drive‬
  • Airport, Springfield, MO (SGF-Springfield-Branson National)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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The price is NZ$125
includes taxes & fees
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About the area

Springfield

With a stay at Quality Inn and Suites, you'll be centrally located in Springfield, within a 15-minute drive of Bass Pro Shops Outdoor World and BigShots Golf. .This hotel is 1.6 mi (2.6 km) from Evangel University and 2.3 mi (3.7 km) from Pythian Castle.

What's nearby

  • BigShots Golf - 13 min walk - 1.1 km
  • The Air and Military Museum of the Ozarks - 19 min walk - 1.7 km
  • Missouri State University - 9 min drive - 7.5 km
  • Bass Pro Shops Outdoor World - 13 min drive - 12.8 km
  • Wonders of Wildlife Museum & Aquarium - 13 min drive - 12.8 km

Getting around

  • Springfield-Branson National Airport (SGF) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Chick-Fil-A - ‬12 min walk
  • ‪Neighborhood Pizza Cafe - ‬2 min drive
  • ‪Seven Brew - ‬13 min walk

About this property

Quality Inn and Suites

Hotel in Springfield with free breakfast and a fitness center
Quality Inn and Suites offers 102 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 102 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a picnic area.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, private entrance

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Reviews

Quality Inn and Suites Reviews

5.0

5.2/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness
Rating 10 - Excellent. 90 out of 644 reviews
Rating 8 - Good. 94 out of 644 reviews
Rating 6 - Okay. 100 out of 644 reviews
Rating 4 - Poor. 99 out of 644 reviews
Rating 2 - Terrible. 261 out of 644 reviews

Reviews

2/10 Terrible

Josh

Business traveller
Disliked: Amenities
I truly cannot explain how bad of a hotel experience this was. I’m just going to list off everything that was wrong. 1. The smell of the hotel itself and room were disgusting. 2. STAINS. Literally everything everywhere had stains. White towels were black with stains, red stains on sheets, floor stains, anywhere there could be a stain there was. 3. Everytime I left my hotel room I had to have the front desk fix my key to because my key would stop working to my room? 4. NO HOT WATER. Cold showers only at this hotel, and this is not saying the shower was cooler than normal, there was legitimately no hot water. 5. Fire alarm was chirping the entire weekend. I went to the front desk 3 times to get it fixed and it never was, so sleeping was minimal. 6. Front desk staff was truly unhelpful. 7. The “included breakfast” is apples, dry cereal (no milk), and bread, oh and a waffle maker with no waffle batter lol. I normally only review places if I’m going to give a positive review because I don’t like talking negatively about others businesses or bringing business down, but this place seriously needs to be shut down. My skin has been itchy since staying here as well, so I’m hoping that stops soon. So please please if you see this review please do not stay at this hotel, I know it’s cheap but there are a million cheap hotels that are the Ritz Carlton compared to this place.
Stayed 2 nights in Sep 2025

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was literally the dirtiest hotel I’ve ever been in. Stains on bed cover, sheets, pillows, pillow cases, towels, and floor. Asked for new linen and was given move stained items. No tissues, no trash cans, half a roll of TP. Spend the extra $5-$10 and stay somewhere else.
Stayed 1 night in Sep 2025

2/10 Terrible

Shelton, Anaheim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a total dump. The front desk service was incompetent. I was initially given a room that was still being renovated. When I tried to open the door it was opened from the inside by worker that had a paint roller in his hand. I went back to the front desk and was given another that was in total disarray and not ready to be occupied. I went back again to the front desk and, by this time, I was already angry but still composed. I requested that my reservation be cancelled and demanded that charges to my credit card be voided. The "woman" behind the desk was rude. She even insulted me when she responded with a remark questioning my comprehension of the English language. My whole experience with this business was a disaster. I would not recommend it to anyone at all.
Stayed 1 night in Sep 2025

2/10 Terrible

laura

Travelled with family
Disliked: Cleanliness, staff & service
This place should be shut down. Horrible. Dirty, smells, worse place I ve stayed ever. Breakfast was old, chairs in table, opened strawberry used cream cheese without lid, no coffee, look at pictures. Terrible. I would really like my money back. One towel for 2 people. A joke.
No plate and dirty
Holes in wall
Chairs on table for breakfast!!???
Look at the breakfast they serve.
Stayed 1 night in Sep 2025

2/10 Terrible

SYED

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible service . They said my room was given to someone else . Forced me to go to another room and I paid separately but upon the seeing a dirty filthy room with roaches we left. They refused a refund for both Travelocity charges and my credit card charges. I’m asking for help from Travelocity to get my refunds.
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

jamie

Travelled with group
Disliked: Staff & service, room comfort

UNPROFFESSIOBAL AND RUDE

Staff was rude. Anytkme we left we was rudely asked if we had a room there. The room number, whos name the room was in. Didnt look like they worked there. They lived there and said they was getting rid of the RIF RAF. Wouldnt give them rnumber or name because we not putting ourselves at risk. A hour later the desk clerk came running at us asking same questions was rude and wouldnt lwy me go to my room. It said breakfast went to lobby. Desk clerk screaming at the employess in front of guests for deveral minutes and then firing the staff in front of guests. They had a box of cereal out warm milk not enough for cereal. WE ASKED WHERE BOWLS CUPS,Sugar creamer was AND SAID WE DONR HAVE ANY CUPS BOWLS CREAMER SUGAR. ASKED FOR COFFEE FOR THE MAKER IN ROOM SAIID WE DONT HAVE ANY AND THEY DONT WORK. THEY WAS VERY UNPROFFESSIONAL NO NAME TAGS OR ANYTHING SHOWING THWY WORKED THERE. WOULDNT RECOMMEND THEM TO ANYONE. ALL UOUNG ADULTS TEENAGERS RUNNING AROUND ASKIBG FOR ROOM NUMBERS AND INFI THAT WORRIED US WE MIGHT BE ROBBED. MADE MY ANZIETY TO CAUSE ME TO HO TO EMERGENCY ROOM.
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Stayed 1 night in Aug 2025

2/10 Terrible

Tania

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are awful. Paid for room but they had no rooms available. They put me in a room with no phone, a cable went under the door into the hall to another room. No batteries in the remote the included breakfast is not available, only 1 light worked but the best part was the 2 am police knocking on the door because front desk staff said I messed with the cable that went under the door. Police were not happy about this call. Expedia got a full refund and people should never book this hotel.
Stayed 1 night in Aug 2025

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Homeless surrounding the property, drugs being sold in the parking lot, very dirty and dilapidated property with unprofessional staff.
Stayed 1 night in Aug 2025

2/10 Terrible

Jodie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Only good thing

Hotel very run down, no amenities, towels and sheets are stained, people fighting in hallway, will never go back, only good thing was the desk clerk, i felt terrible for her, she was doing best she could with the crap she had to work with, shame on owners!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Zbigniew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is very dirty, carpets need replacement, bad smell, pool has no water. Advertised hot breakfast is a joke. Total misinformation. Please stay away.
Stayed 1 night in Aug 2025

10/10 Excellent

Caesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Carla

Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely the most disgusting place I've ever stayed...not a single part of the hotel room not covered in stains, burns holes in the comforter, no pillow cases, stained pillows, sheets, bedding, chairs, carpet, etc. Nonstop traffic from 7pm when i checked in until 530am when i checked out. I added multiple layers including sweatpants and a hoodie to sleep in so they i wouldnt have to have skin to skin contact with the bedding. If i owned this hotel, i would shut down for 6 months, fire everyone, and start over. Quite literally the worst place I've ever stayed in 36 years
Stayed 1 night in Aug 2025

2/10 Terrible

Yingjie

Travelled with family

worst experience

The hotel didn't have Wifi and breakfast. We had to find another hotel at 9pm.
Stayed 1 night in Aug 2025

2/10 Terrible

Damaris

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Randy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was stained everywhere. Cigarette burns in the sheets, and bed bugs. I dod NOT stay. Asked for a refund. I have never seen a room this horrific.
Stayed 1 night in Aug 2025

2/10 Terrible

Wade

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falsely advertised on the website. There was no amenities that was advertised. They put us in a room that already had someone in it, after we went back and talked to the front desk they put us in a another room. That room had not been cleaned there was old left over soap with hair on it, there was stains all over the bed that looked to be possibly blood. There was a smell in the room what could only be described as feces. Once we went back to the front desk again we asked for a refund and the attendant got belligerent and refused. We left the property. We have since found out that what we were told was the price was not the case and have been billed 2 different amounts, neither of which was what we were told.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk was amazing. Thought she was putting me in a better room but surprised us all. There was food in the mattress (cuz I always check the ENTIRE bed for bed bugs NO MATTER where I stay before bringing anything in) and there was beads and crumbs on the mattress so I slept on the floor. I DO HAVE PHOTOS. The smoke alarm was hanging from the ceiling WITH NO BATTERY. So then about 1am I think a bird is in the room all the way until I woke up woke up about 5am and it was the smoke alarm with no battery that going off that sounded like a bird. Very very VERY awful experience.
The pool was out of service. No cable TV. No breakfast. This is the mattress
The fire alarm... Y'all got a do better . I actually love this place
Stayed 1 night in Aug 2025

4/10 Poor

Carmela

Next time I would stay somewhere else. Very run down and needs remolded!
Stayed 1 night in Aug 2025

2/10 Terrible

Mary

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Corynne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025