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Holiday Inn Express & Suites Chicago West - St Charles by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Chicago West - St Charles by IHG

Welcome to the Holiday Inn Express, featuring a modern design with a brick and stone facade, a covered entrance, and beautifully landscaped grounds.
Exterior
Enjoy a home away from home with a kitchenette, comfortable bed, and a window offering a view of the outside.
Property amenity
Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
155 38th Ave, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min walk‬
  • Arcada Theater
    ‪6 min drive‬
  • Kane County Fairgrounds
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪46 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 66 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Suite, 1 King Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Welcome to our hotel lobby, featuring a spacious reception area with a comfortable seating space and lush greenery.

Quality Inn and Suites St Charles - West Chicago

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1001)
The price is NZ$162
for 1 room
includes taxes & fees
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Quality Inn and Suites St Charles - West Chicago

About the area

St. Charles

Located in St. Charles, Holiday Inn Express & Suites Chicago West - St Charles by IHG is within a 5-minute drive of Charlestowne Mall and Dupage Expo Center. .This hotel is 1.8 mi (2.9 km) from Dellora A. Norris Cultural Arts Center and 2.5 mi (4 km) from St. Charles Heritage Center and Camp Kane.

What's nearby

  • Charlestowne Mall - 3 min walk - 0.3 km
  • Dellora A. Norris Cultural Arts Center - 3 min drive - 2.8 km
  • Arcada Theater - 6 min drive - 4.6 km
  • Kane County Fairgrounds - 10 min drive - 8.1 km
  • Geneva Commons - 10 min drive - 8.8 km

Getting around

  • Geneva Station - 14 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 51 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Portillo's - ‬10 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Culver's - ‬2 min drive

About this property

Holiday Inn Express & Suites Chicago West - St Charles by IHG

Hotel in St. Charles with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Chicago West - St Charles by IHG offers 83 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 7:00 AM and 10:00 AM on weekends.

Languages

English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available on weekends 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Saint Charles Inn
Holiday Inn Express Chicago West St Charles Hotel
Holiday Inn Express Chicago West St Hotel
Holiday Inn Express Chicago West St Charles
Holiday Inn Express Chicago West St
Holiday Inn Express Suites Chicago West St Charles
Holiday Inn Express Suites Chicago West St Charles by IHG
Holiday Inn Express Suites Chicago West St Charles an IHG Hotel

Holiday Inn Express & Suites Chicago West - St Charles by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 577 reviews
Rating 8 - Good. 145 out of 577 reviews
Rating 6 - Okay. 59 out of 577 reviews
Rating 4 - Poor. 30 out of 577 reviews
Rating 2 - Terrible. 16 out of 577 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Alexander

Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities
Staff was nice. Breakfast was good. Location is good
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility, great, helpful and polite staff. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Mizeily Castanon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Everardo

Stayed 1 night in Apr 2025

10/10 Excellent

Kenyetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; friendly staff
Stayed 1 night in Apr 2025

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Second time we stayed in a suite at the holiday inn express we do it again in a second we love this place with breakfast is excellent. The people are wonderful. Highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Apr 2025

8/10 Good

Bethanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie

Business traveller
Liked: Staff & service
The shower could’ve been cleaner- there was hair on the shower walls before I even took one myself.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 4 nights in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Corby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Amenities
Very well kept!!
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Agena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very relaxing

We had a very nice stay. My 8 year old left her snuggly & pillow in the room after we checked out and the hotel staff made mailed the items to our house so we didn’t have to drive 3hrs back. They also accommodated my elder parents and gave them a room that was very close to the entrance & breakfast area. They even helped my parents get their breakfast to the table. Thank you for the wonderful relaxing stay!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Shelly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel in st charles! We stay MULTIPLE times every year! The staff is so wonderful. We love Eileen! :) Rooms are always clean and cozy! Wahlburgers is short drive - perfection!
Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellnt
Stayed 5 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if in the area
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Bob

Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet hotel with a good free breakfast.
Stayed 5 nights in Jan 2025