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Quality Inn and Suites St Charles - West Chicago

2.5 star property

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1600 E Main St, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, St. Charles Heritage Center and Camp Kane
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Deluxe Room, 2 Queen Beds, Non Smoking
Days Inn by Wyndham St. Charles IL
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.7 out of 5, Good, 1,003 reviews
The price is NZ$127
includes taxes & fees
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About the area

St. Charles

When you stay at Quality Inn and Suites St Charles - West Chicago in St. Charles, you'll be near the airport, within a 5-minute drive of St. Charles Heritage Center and Camp Kane and Arcada Theater. .This hotel is 1.4 mi (2.2 km) from Steel Beam Theater and 1.4 mi (2.3 km) from Charlestowne Mall.

What's nearby

  • Charlestowne Mall - 3 min drive - 2.2 km
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 2.2 km
  • Arcada Theater - 4 min drive - 2.2 km
  • Pottawatomie Park - 4 min drive - 2.2 km
  • Steel Beam Theater - 4 min drive - 2.2 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Charles? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

John

Travelled with group
Disliked: Property conditions & facilities
no breakfast just cereal
Stayed 1 night in Dec 2025

2/10 Terrible

Jamesha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The shower was leaking water, when we first arrived the water was completely shut off. The bed has trash under it from previous visit. We left with the clean, just maybe some towels and sheets on the floor. But staff called and said the rooms were so nasty, they were going to have to get the deposit. Laughable! This place is a SCAM, and a joke. I will be taking this situation very public and to let those know about their scams! Just to keep the deposit! Very dirty place and a huge scam! Be ware! NASTY ROOMS
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room and hotel public areas were clean and well maintained. Good location.
Stayed 2 nights in Dec 2025

4/10 Poor

Deborah

Travelled with family
The breakfast choices for our 2 day stay was very disappointing. Consequently both days we had to go out for breakfast which proved to be difficult as it Christmas. (most everything was closed) Plus the hallway where our room was located smelled of cigarette smoke. Don't plan on staying here again!
Stayed 2 nights in Dec 2025

6/10 Okay

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very nice. No problems at all
Stayed 1 night in Dec 2025

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, staff & service
While this hotel is conveniently located for visiting with family and friends, they kind of lack with just simple maintenance of some issues in the room its self. Issues in bathroom, which i have pointed out before from pervious stays,
Stayed 2 nights in Dec 2025

10/10 Excellent

Manas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was terrific, and I had a nice relaxing stay. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Maskn

Stayed 1 night in Dec 2025

10/10 Excellent

TJ

Stayed 1 night in Dec 2025

4/10 Poor

sanaa

Business traveller
Disliked: Cleanliness, property conditions & facilities
I reserved a handicap room, they gave me a room on the second floor and said there was no elevator leaving me to carry my bags up a stair case. The hallways are dirty and there were random noises all night long in the room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hugo, Cutler Bay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2025

2/10 Terrible

omar

Stayed 1 night in Dec 2025

2/10 Terrible

omar

Disliked: Cleanliness, amenities, property conditions & facilities
the staff was disaster front desk - terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. No complaints. I'll just get my own breakfast which stops serving very early. But very nice establishment!
Stayed 1 night in Sep 2025

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness
First room they gave us was not cleaned at all, second room tv didn’t work. Front desk worker was very nice and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness
Room was very clean and the staff was very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

mason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very accommodating in regard to needing an accessible room
Stayed 1 night in Nov 2025

8/10 Good

Melodie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Gladys

Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Ty
Stayed 4 nights in Nov 2025

10/10 Excellent

Mason

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was spotless. We were greated and helped right away by friendly staff!
Stayed 1 night in Nov 2025

8/10 Good

Michael L

Liked: Cleanliness, property conditions & facilities
OK.
Stayed 2 nights in Nov 2025