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Quality Inn and Suites St Charles - West Chicago

2.5 star property

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
1600 E Main St, St. Charles, IL, 60174
  • Charlestowne Mall
    ‪3 min drive‬
  • Arcada Theater
    ‪3 min drive‬
  • Kane County Fairgrounds
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Shower, hair dryer, towels

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Shower, hair dryer, towels

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

St. Charles

When you stay at Quality Inn and Suites St Charles - West Chicago in St. Charles, you'll be near the airport, within a 5-minute drive of Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane. .This hotel is 1.3 mi (2 km) from Arcada Theater and 1.4 mi (2.2 km) from Steel Beam Theater.

What's nearby

  • Charlestowne Mall - 3 min drive - 2.2 km
  • Arcada Theater - 3 min drive - 2.2 km
  • Kane County Fairgrounds - 7 min drive - 5.7 km
  • Geneva Commons - 8 min drive - 6.3 km
  • Fabyan Villa Museum & Japanese Garden - 10 min drive - 8.4 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Cooper's Hawk Winery & Restaurant- St Charles - ‬3 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Panda Express - ‬4 min drive

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 350 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

I like this hotel, but it has an unpleasant smell especially the hallways to the rooms. My room also had an unpleasant smell to it. The bed and sheets were wonderful. The lady at the front desk was excellent also.
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

8/10 Good

Maggie

Travelled with family
Liked: Staff & service
Close proximity to darling downtown area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessibility Rooms

The accessibility Rooms are very clean. I Do not know about the regular rooms, But accessibility rooms that I need because of disability and it's on the first floor I have stayed in two different rooms there a couple weeks apart and they were very clean they have breakfast in the morning They have an outdoor pool. The cleanliness compared to the hotels around the area and for the price you can't beat it it's better than getting one for $10 cheaper that is not clean. The staff is very friendly and helpful which is a plus.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Abdul-Hakim

Stayed 2 nights in Mar 2025

10/10 Excellent

Alene

Stayed 3 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alesha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Would stay again.
Stayed 3 nights in Dec 2024

4/10 Poor

Stacey

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The property was within walking distance of several good places to eat. It did not have an elevator and we had to carry our heavy luggage up stairs. The shower was not sealed properly and leaked every time we took a shower. There was an awful food smell every evening in our hallway that someone was cooking. There was loud music being played at 7am. The stay did not match the previous reviews whatsoever and we were very disappointed.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Randy

Stayed 2 nights in Jan 2025

10/10 Excellent

Keshia

Stayed 14 nights in Jan 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Deb

Liked: Cleanliness
A
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2nd stay here for work. Great place to flop.

Early breakfast was nice. Comfy bed and lots of channels on the tv.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

OLAMIDE

Stayed 3 nights in Jan 2025

2/10 Terrible

shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. Our room was right by the outside door that didn’t lock and nothing was done about it. Night time staff absolutely rude. We left two days early requested refund and not given
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and privacy with respect
Stayed 5 nights in Jan 2025

8/10 Good

Ruben

Stayed 1 night in Jan 2025

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our go-to budget motel near family.

Nice basic motel with decent rooms. Very clean and well- maintained motel with acceptable beds, nice showers, and plenty of amenities (microwave, mini fridge, cable TV…). They offer simple breakfasts every morning, while the free wifi can be spotty in some rooms. We have stayed here a few times, and are satisfied with what we get for our money.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Elijah

Liked: Amenities
Simple easy back and forth hotel!
Stayed 1 night in Dec 2024