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Quality Inn and Suites St Charles - West Chicago

2.5 star property

Photo gallery for Quality Inn and Suites St Charles - West Chicago

Lobby
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
1600 E Main St, St. Charles, IL, 60174
  • Place, Charlestowne Mall
    ‪3 min drive‬
  • Place, Arcada Theater
    ‪4 min drive‬
  • Place, Steel Beam Theater
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(57 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking
Days Inn by Wyndham St. Charles IL
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,003 reviews
The price is NZ$127
includes taxes & fees
15 Jan - 16 Jan 2026
Days Inn by Wyndham St. Charles IL

About the area

St. Charles

When you stay at Quality Inn and Suites St Charles - West Chicago in St. Charles, you'll be near the airport, within a 5-minute drive of Dellora A. Norris Cultural Arts Center and St. Charles Heritage Center and Camp Kane. .This hotel is 1.3 mi (2 km) from Arcada Theater and 1.4 mi (2.2 km) from Steel Beam Theater.

What's nearby

  • Dellora A. Norris Cultural Arts Center - 19 min walk - 1.6 km
  • Charlestowne Mall - 3 min drive - 2.2 km
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 2.2 km
  • Arcada Theater - 4 min drive - 2.2 km
  • Steel Beam Theater - 4 min drive - 2.2 km

Getting around

  • Geneva Station - 13 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 50 min drive

Restaurants

  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬3 min drive
  • ‪Dunkin' - ‬18 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Colonial Cafe - ‬4 min walk

About this property

Quality Inn and Suites St Charles - West Chicago

Hotel in St. Charles with free breakfast and a fitness center
Quality Inn and Suites St Charles - West Chicago offers 122 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Charles? This hotel has 1453 square feet (135 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary self-serve breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,453 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Quality Inn St. Charles
Quality St. Charles
Quality Inn Suites St Charles West Chicago
Quality Inn and Suites St Charles - West Chicago Hotel
Quality Inn and Suites St Charles - West Chicago St. Charles

Quality Inn and Suites St Charles - West Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 59 out of 1004 reviews
Rating 2 - Terrible. 47 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

8/10 Good

Kris

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

2/10 Terrible

Jennifer

Travelled with family

One terrible night.

The picture you show of the lobby might be the hotels dream. I had nothing but problems. The room was old, filthy and the shower didn't work. Nor the hot tub but i didn't care about that. The screen outside the window was torn and flapped all night. It was one thing after the next and I left early the next day. Unbelievably bad.
Stayed 2 nights in Sep 2025

2/10 Terrible

Nicole

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Unfortunately we ended up not staying here. After check in we drove around to the entry where our room was closest to. There were several groups of people in camping chairs hanging out in the parking lot. The room itself was clean, but old and warn down. We then remembered to relay we had a service animal. I called the front desk, where we were told we had to move rooms. We were on a tight schedule so I had planned to just swap out the keys with the front desk. I was then told at the desk that they were making a note on our file about having a ‘pet’ and I would need to talk to the supervisor in the morning before leaving. I was told we would be getting a pet fee and that was the reason we needed to speak to the supervisor. I relayed, again, that we had a service animal and not a pet. This became an issue to the point where we no longer felt comfortable staying. If you have a service animal, don’t bother trying this place.
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick service. Clean room and lobby.
Stayed 5 nights in Aug 2025

10/10 Excellent

Terrance

Stayed 2 nights in Sep 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jay

Stayed 2 nights in Aug 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Bobby, Mandan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice price for an expensive town. I'd stay again.
Stayed 1 night in Sep 2025

8/10 Good

Hazat

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The customer service was great. The room was spacious but was not perfectlly clean. Breakfast was 7/10 they did not have any egg or other protein. Only waffles, fruit, cereal, bagels and coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place! Great staff.
Stayed 1 night in Sep 2025

6/10 Okay

Scott

Liked: Staff & service
Room was comfortable. Shower drained too slow, so you were standing in 6" of water when done. Wifi only worked reliably in the morning. Both of my devices couldn't connect in the evening due to "failed to retrieve IP" error messages. People knocking on my room window at night kept me up.
Stayed 5 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is what you would expect for the price. It's in town right on Il 64, so good access to nearby main roads. Be aware it's a 2 floor property and there are no public elevators. My room was a pretty good walk from the lobby. Once you have a key card, you cane park near a closer entrance which helps. It's not what I'd call a newer hotel, but appears to be decently maintained.
Stayed 2 nights in Aug 2025

10/10 Excellent

Israel, Cicero

Stayed 2 nights in Aug 2025

10/10 Excellent

Luther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

George

Travelled with family
Disliked: Staff & service
Did not like not being able to leave the hotel earlier than expected. Forced to stay an extra day. Had to change rooms because our first room was made available to someone else. Very embarrassing to find that your key don’t work.
Stayed 6 nights in Aug 2025

6/10 Okay

mansi

Stayed 1 night in Sep 2025

4/10 Poor

Janiele

Stayed 2 nights in Aug 2025

8/10 Good

nahiane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk receptionist was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 1 night in Aug 2025