Have stayed at least 6 times, in various rooms, over the last 20 years and this will be the last time. The room was a bit dirty, dust and cobwebs. Only One of the 2 mini-splits was working. It was in the 30's at night and cold. The heater that was working was VERY noisy. The blinds were missing from the huge window with the stained glass and built in window bench. Brackets are there but just the bright sun rising in your eyes while in bed. The mattress should be changed, it's obviously old. The shower has two different heads, one was broken and spraying water from around the shower head. It was just awful, it was freezing and bright at 6am, happy 20th anniversary!
We did inform the front desk of the issues when we left, no one really cared