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Heritage Inn Hotel & Convention Centre High River

2.5 star property

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Property entrance
Banquet hall
Breakfast, lunch, dinner served; American cuisine
Lobby
Premier Room, 1 King Bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, High River Visitor Information Centre
    ‪8 min walk‬
  • Place, Sheppard Family Park
    ‪9 min walk‬
  • Place, Bob Snodgrass Recreation Complex
    ‪12 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About the area

High River

With a stay at Heritage Inn Hotel & Convention Centre High River in High River, you'll be connected to the convention center, within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. .This hotel is 0.6 mi (1 km) from Bob Snodgrass Recreation Complex and 1.6 mi (2.6 km) from George Lane Park.

What's nearby

  • High River Visitor Information Centre - 8 min walk - 0.7 km
  • Sheppard Family Park - 9 min walk - 0.8 km
  • Bob Snodgrass Recreation Complex - 12 min walk - 1.1 km
  • Maggie's Diner - 2 min drive - 2.1 km
  • George Lane Park - 3 min drive - 2.5 km

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪The British Teahouse - ‬15 min walk
  • ‪P & H Family Restaurant - ‬3 min drive

About this property

Heritage Inn Hotel & Convention Centre High River

Hotel connected to the convention center in High River with bars
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 72 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a banquet hall and a vending machine.
Satisfy your appetite for lunch, dinner, or brunch at Seasons Cafe & Eatery, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in High River? This hotel has 1620 square feet (151 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Cafe & Eatery - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Shooters Lounge - This bar specializes in American cuisine. Open daily.
Spitzee Post Bar & Grill - This bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,620 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 206 out of 621 reviews
Rating 8 - Good. 205 out of 621 reviews
Rating 6 - Okay. 122 out of 621 reviews
Rating 4 - Poor. 54 out of 621 reviews
Rating 2 - Terrible. 34 out of 621 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Room was what we expected - clean
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Restaurant staff rude
Stayed 1 night in Oct 2025

4/10 Poor

Maarten

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated run down hotel. Smelly rooms. Hard beds. Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025

10/10 Excellent

murray

Stayed 1 night in Oct 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking when pulling trailer.
Stayed 1 night in Oct 2025

10/10 Excellent

donavan

Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Theresa

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend staying here if you have the money to spare. Picked this hotel because it was cheaper and it said online that it offered a breakfast buffet and that there was a restaurant/bar in the building. What they fail to mention is the restaurant is only open from 7am - 9pm so we could not utilize it as we left early and got in late. Also no breakfast buffet (unlike what was advertised). Breakfast was in the restaurant and they provided a voucher for a free breakfast for only 1 morning of our stay and it said it only applied for 1 person out of the room. Beds were comfortable enough but floors were dirty and there were red feathers on our room carpet on arrival which did not give me much confidence the carpet had even been vacuumed. The only good thing I have to say was the parking lot is big so if you have a trailer of some kind (utility/stock) there is plenty of room to park. In my opinion spend the few extra dollars and stay somewhere else.
Stayed 2 nights in Oct 2025

8/10 Good

Lilian

Stayed 1 night in Oct 2025

8/10 Good

Kirby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to downtown
Stayed 1 night in Jun 2025

6/10 Okay

Cheryl

Business traveller
Liked: Room comfort
Property does not have elevator or escalator to second floor. This was problematic for mobility limited guest. They would not move us to ground floor despite our early arrival.
Stayed 1 night in Sep 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Despite of Hot Air Balloon festivities that weekend, it was quiet at night. Very clean room and had all what i needed for one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet. Clean. Friendly staff.
Stayed 1 night in Sep 2025

4/10 Poor

Brigitte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed for a wedding my only complain was NO hottub working
Stayed 2 nights in Sep 2025

10/10 Excellent

Felicity

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Polite staff. Nice restaraunt.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
I found it to be very good value for what you get. I would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
All in all, the hotel is decent. We were really looking forward to a jacuzzi but it was out of order. That was hugely disappointing. I wish we would’ve known this before booking.
Stayed 1 night in Sep 2025

8/10 Good

Reynald

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025

6/10 Okay

R Diana, Cumberland

Disliked: Property conditions & facilities
Food was not great at all.esp. breakfast. Outside hotel very shabby looking. Big room but little lighting .No coffee pot .No hair dryer. Asked for hair dryer said not allowed.?????? Comfy bed. Would not stay there again.
Stayed 1 night in Sep 2025

6/10 Okay

john, Edmonton

Business traveller
Liked: Staff & service
The hotel and my stay was average but the coffee/breakfast and staff were all fabulous.
Stayed 1 night in Sep 2025

8/10 Good

Glen

Travelled with group
Liked: Cleanliness, staff & service
Meals excellent! Service mostly perfect with the single exception! Absolutely no room service! I notified staff when I picked up towels from desk! Still no room service! The room key kept malfunctioning! Annoying for sure! Value for room was realistically priced
Stayed 4 nights in Sep 2025

6/10 Okay

Anthony K

Liked: Cleanliness, staff & service
Had and old smoke smell
Stayed 2 nights in Sep 2025