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Gerner by IHG

2.5 star property

Photo gallery for Gerner by IHG

Standard Room, 2 Queen Beds
A hotel with a covered entrance, a brick facade, and a large glass door with leaf designs.
A shower with a white curtain, a handheld showerhead, and a handheld shower attachment.
Two refrigerated beverage dispensers in a hallway with shelves stocked with snacks and beverages.
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
2510 Broad St, Sumter, SC, 29150-1851
  • Place, Sumter Mall
    ‪2 min drive‬
  • Place, Dillion Park
    ‪3 min drive‬
  • Place, Crystal Lakes Golf Course
    ‪4 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A neatly made bed with a white comforter and a wooden nightstand with a lamp.

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

A neatly made bed with a white comforter and a wooden nightstand with a lamp.

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications)

A neatly made bed with a white comforter and a wooden nightstand with a lamp.

Standard Room, 1 King Bed, Mobility Accessible (Communications)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Exterior
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About the area

Sumter

A stay at Gerner by IHG places you in the heart of Sumter, within a 5-minute drive of Sumter Mall and Palmetto Park. .This hotel is 2.2 mi (3.6 km) from Palmetto Tennis Center and 2.4 mi (3.9 km) from Dillion Park.

What's nearby

  • Sumter Mall - 2 min drive - 2.9 km
  • Dillion Park - 3 min drive - 4.3 km
  • Crystal Lakes Golf Course - 4 min drive - 5.6 km
  • Morris College - 5 min drive - 7.5 km
  • Palmetto Park - 6 min drive - 5.3 km

Getting around

  • Columbia Metropolitan Airport (CAE) - 61 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪The Habit Burger Grill - ‬2 min drive
  • ‪Circle K - ‬12 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Gerner by IHG

Gerner by IHG offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 63 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Gerner by IHG. A complimentary buffet breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 80 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Debit cards will be authorized at check-in for USD 162 for incidentals and released upon check-out.

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Sumter

Sleep Inn Sumter

Sleep Inn Sumter Hotel

Sumter Sleep Inn

Sleep Inn Sumter Hotel

Sleep Inn Sumter Sumter

Sleep Inn Sumter Hotel Sumter

Gerner by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 143 out of 601 reviews
Rating 8 - Good. 141 out of 601 reviews
Rating 6 - Okay. 105 out of 601 reviews
Rating 4 - Poor. 99 out of 601 reviews
Rating 2 - Terrible. 113 out of 601 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, amenities
Room not clean fridge broken all ice mechines broken
Stayed 1 night in Feb 2026

10/10 Excellent

Thatrian

Stayed 1 night in Jan 2026

10/10 Excellent

Valencia

Stayed 1 night in Jun 2025

2/10 Terrible

Miriam Miller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No amenities. I stayed in a handicap room. As soon as upu sit on the toilet it squeaks and make noise. The pool wasn't working. The pillows sucks. No ironing board in the room. No telephone in the room. This place was a mess. I wont be returning there.
Stayed 3 nights in Jul 2025

6/10 Okay

Ebony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Small Details Matter and could really help

Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing. In the facility the Sanitation stations were empty . Gym has no water - big water container is present but empty No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels . No sanitizer or wipes for cleaning up equipment between guests Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach . Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised. Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanesha

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Claretta

Travelled with family and small children
Liked: Property conditions & facilities
Breakfast was good, beds we good towels and showers need extra looking at but other than that the stay was okay
Stayed 1 night in Jun 2025

8/10 Good

Vedis

Travelled with family, Travelled with partner
Liked: Cleanliness
The hallway carpet was dirty and smelly. Elevator had a oder. The staff was friendly and helpful.
Stayed 3 nights in Jun 2025

2/10 Terrible

Deniece

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was HORRIBLE! The carpets are dingy, the walls and carpets are filthy and the bathroom was atrocious. The windows had an overcast film. You can barely see the outdoors. The blanket smelled musty! There was no hot water and my family and I had to use another room"s bathroom. Do not stay at this hotel.
Stayed 1 night in Jun 2025

2/10 Terrible

Kenneth

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sheets on the bed had brown stains on them. You can imagine what it was. Mold was growing in the shower, Paint peeling off of the bathroom pocket door. Was moved to another room and the a/c barely blew any cool air, hair dryer didn't work, the security latch was about to fall off, every time the refrigerator cycled on and off it would knock 3 to 4 times and it sounded like someone was knocking at the door all night. Pretty much a bad stay.
Stayed 1 night in Jun 2025

6/10 Okay

Donzel

Stayed 2 nights in May 2025

2/10 Terrible

rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Letitia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Memorial Weekend

It was a ok stay. The bedding was clean, the pillows were stained so we didn’t sleep on them. The toilet seat was too small and I was there for four days and my room didn’t get clean. They have a three or more clean day rule, but I didn’t see anyone. They did leave clean wash clothes and towels. It was a great location for my event though so I guess that was something.
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Meridy, Hodges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY THERE WERE GREAT
Stayed 1 night in Apr 2025

6/10 Okay

William Frank

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Black mold on shower curtain No shade on lamp next to bed Not clean
Stayed 1 night in May 2025

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Anthony

Travelled with family
I will stay. Here again
Stayed 1 night in Apr 2025

4/10 Poor

Sumayah

Business traveller
Disliked: Amenities, property conditions & facilities
The gym was awful! Nothing like the pictures. The first room I got was not cleaned! The second room was better but it was still not clean!
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fair stay
Stayed 1 night in Mar 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities

Last stay

The staff was great. The elevator was scary. It made a horrible noise when it stopped on the third floor.
Stayed 2 nights in Mar 2025

6/10 Okay

Martina

Liked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was nice and safe for me
Stayed 2 nights in Mar 2025

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities, room comfort

Nice for a few nights

This hotel is in a great location close to lots of places to eat and shop. The facility itself is nice and clean and the employees were polite during check in. My room was pretty much clean except the toilet in my room. The toilet was visibly dirty, which I handled myself as it was very late when I arrived to my room. Other than that, the hotel is nice and comfortable for a few nights stay. They offered a small breakfast of waffles, sausage, eggs, etc. which was also a plus! I would stay here again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025