2/10 Terrible
melissa
15 Sept 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nightmare
This place is a hazard and the people are thieves. First they made us leave a cash deposit, which I've never seen before. The door to our room, looked like it had been kicked in previously. From inside the room with the door closed you could see out into the parking lot through the bottom half of the door. The electrical plugs on the nightstands didn't work and the toilet backed up and didn't work. The room looked and felt dirty. The towels had stains on them. The keys stopped working and we had to get new ones. We were only there one night for a concert and there were no rooms available in the area. So we had no choice but to stay there. Oh and the door handle was so loose at one point it even came of in my hand. To make matters worse when we went to check out they told us we couldn't check out until they sent someone to check the room. Then 2 minutes later they came back with that the room smelled like w*ed. We tried to explain that we didn't smoke and the lady at the desk said okay we'll just call the police then and my husband asked is this about keeping the deposit and the lady said "yup". I've never been to a hotel where they asked for cash deposit and then didn't let you leave before the inspected it. It gave us that was the plan all along vibes. The place was literally falling apart and then made up a smell to keep the deposit. This place was a nightmare.
melissa
Stayed 1 night in Sep 2025