The staff at this hotel was very nice and friendly, and the room itself was comfortable. However, our experience was affected by several issues. We arrived close to midnight and had to kill over ten stink bugs in the room before we could settle in, which was very unpleasant after a long day of travel. Additionally, there was a dirty towel in the bathroom that had not been replaced, and in the shower, there was toilet paper covering a hole in the ceiling, which raised concerns about cleanliness and maintenance. While the comfort of the room and the kindness of the staff were appreciated, these problems significantly impacted our overall stay.