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Novotel Toronto Centre

3.5 star property

Photo gallery for Novotel Toronto Centre

Exterior
Superior Room, 2 Queen Beds
Bar (on property)
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

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45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, Rogers Centre
    ‪16 min walk‬
  • Place, CN Tower
    ‪16 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(284 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(145 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (ADA)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Located in Toronto (Downtown Toronto), Novotel Toronto Centre is a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena. .This hotel is 0.6 mi (1 km) from CF Toronto Eaton Centre and 0.9 mi (1.5 km) from Ripley's Aquarium of Canada.

What's nearby

  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km
  • Rogers Centre - 16 min walk - 1.4 km
  • Ripley's Aquarium of Canada - 16 min walk - 1.4 km
  • CN Tower - 16 min walk - 1.4 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪Cafe Landwer - ‬3 min walk
  • ‪C'est What - ‬3 min walk
  • ‪Goose Island Brewhouse - ‬1 min walk

About this property

Novotel Toronto Centre

Hotel with a sauna, 8-minute walk to Scotiabank Arena
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at Cafe Nicole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3442 out of 4769 reviews
Rating 8 - Good. 989 out of 4769 reviews
Rating 6 - Okay. 221 out of 4769 reviews
Rating 4 - Poor. 65 out of 4769 reviews
Rating 2 - Terrible. 52 out of 4769 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

bryan, emsworth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wifi terrible. Noisy across road Hotel room nice Location good
Stayed 4 nights in Aug 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location . Walking distance to Train, Roger’s Center, CN Tower, etc.
Stayed 4 nights in Jul 2025

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the option of restaurants near the hotel, walking distance to St. Lawrence Market and to Roger’s Centre. We didn’t like some features of the room. Finding light switches was tricky, there wasn’t a bedsheet on our bed- just a quilt and our shower leaked water onto bathroom floor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn LeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
We were really impressed with our stay at the Novotel. We arrived at the hotel about 11:00am totally expecting to store our luggage until check in time at 3pm. They had a room available and let us check in immediately, for which we were very appreciative as we had a very early start that morning. The food in the restaurant was very good and the staff was very friendly and accomodating. Our room and rest of hotel was very clean. We enjoyed happy hour on the sidewalk patio. There were lots of restaurant options on the block, St. Lawrence Market right up the street. Easy walking distance to the Roger's Center as we were there for Blue Jays games. We liked the location. A quiet spot just a block away from Front street. Will definitely stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable space, and so easy to get aroundxby foot or transit with Union station not far. Also found all the staff were super helpful and accommodating. Would definitely stay there again!
Stayed 4 nights in Jul 2025

8/10 Good

Whee

Stayed 2 nights in Jul 2025

8/10 Good

Anna Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from shops
Stayed 3 nights in Jul 2025

10/10 Excellent

Christian

Stayed 4 nights in Jul 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff especially at the front desk and cafe Nicole ! Complimentary breakfast not the best , but overall pretty good . Maybe more photos also of rooms online. Some had couches , some had bigger bathrooms . No microwave in room only in the lobby .
Stayed 3 nights in Aug 2025

4/10 Poor

Darcie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like that I booked this trip a year ago and they didn't tell us they take a security deposit and charged us 200 and because I don't have a credit card they wanted to make it 400
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Reetesha

Travelled with family
Liked: Amenities
Disliked: Staff & service
Overall stay was great. But, one lady came to clean the room and she left her paper board in my suitcase.... I don't know how that happened but she didn't steal anything so I guess it's fine..
Stayed 3 nights in Jul 2025

10/10 Excellent

Etienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location for food, walkable to the CN tower/Ripley's Aquarium and the Rogers Centre. Only a 5 min walk to the Hockey Hall of Fame. The shopping mall was a 20 min walk. We would stay again just based on location.
Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ryan

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at Novotel in Toronto, and it was even better than last time. Excellent customer service when we found a hole in our bathroom, they sent someone right away to check things out. Room was clean, comfortable, and I liked that Room Service came later in the day so we could sleep in. Walking distance to nearly everything imaginable. Will return in the future!
Stayed 3 nights in Jul 2025

10/10 Excellent

Simran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for downtown Toronto business travelers. Stayed for a conference nearby. Rooms recently renovated with modern eco friendly decor. Convenient restaurant downstairs plus many other food options across the street. Short walk to union station or corporate offices. Highly recommended.
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being very close to Union is a huge upside to staying here, as well as being close to St. Lawrence market.
Stayed 3 nights in Jul 2025

10/10 Excellent

HYUNJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room size and lovely breakfast
Stayed 4 nights in Jul 2025