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Novotel Toronto Centre

3.5 star property

Photo gallery for Novotel Toronto Centre

Exterior
Reception
Superior Room, 2 Queen Beds
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
45 The Esplanade, Toronto, ON, M5E1W2
  • Place, Hockey Hall of Fame
    ‪3 min walk‬
  • Place, Scotiabank Arena
    ‪8 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪11 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(290 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(149 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (ADA)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Toronto

Located in Toronto (Downtown Toronto), Novotel Toronto Centre is a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena. .This hotel is 0.6 mi (1 km) from CF Toronto Eaton Centre and 0.9 mi (1.5 km) from Ripley's Aquarium of Canada.

What's nearby

  • Hockey Hall of Fame - 3 min walk - 0.3 km
  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km
  • Rogers Centre - 16 min walk - 1.4 km
  • CN Tower - 16 min walk - 1.4 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪Cafe Landwer - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪C'est What - ‬3 min walk
  • ‪Goose Island Brewhouse - ‬2 min walk

About this property

Novotel Toronto Centre

Hotel with a sauna, 8-minute walk to Scotiabank Arena
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 262 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at Cafe Nicole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3587 out of 4959 reviews
Rating 8 - Good. 1024 out of 4959 reviews
Rating 6 - Okay. 226 out of 4959 reviews
Rating 4 - Poor. 66 out of 4959 reviews
Rating 2 - Terrible. 56 out of 4959 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Stayed 1 night in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Marjorie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Good breakfast Confortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Lillian Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
LOVED
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Close to a lot of dinning options and St Lawrence Market.
Stayed 1 night in Sep 2025

6/10 Okay

Madison

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was ok
Stayed 3 nights in Sep 2025

8/10 Good

MEAGHAN

H
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the location, a short 20 minute walk to The Roger’s Centre where I experienced my first ever Blue Jays game!! Hotel offers a really nice restaurant and Bar area. It is directly across from Scotland Yard, and the Old Spaghetti Factory restaurants. No Frills, Tims and Liquor store just a few steps away.
Stayed 3 nights in Sep 2025

8/10 Good

Debbie, Port Hope

Stayed 1 night in Sep 2025

10/10 Excellent

Gary, Carrying Place

Stayed 3 nights in Jul 2025

10/10 Excellent

Yeliz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay, clean quiet hotel with friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toronto Stay

Staff were friendly and helpful. Hotel was clean and comfortable and had all the amenities we needed. The location of the hotel was perfect as it was so central for everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay, very comfortable and clean room
Stayed 8 nights in Sep 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C wasn't working in my room but they did give a little personal size fan. As long as I was in the front of the fan it was ok.
Stayed 2 nights in Sep 2025

6/10 Okay

Connor

Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
😃
Stayed 1 night in Sep 2025

8/10 Good

Paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the most touristy areas of Toronto. Super close to union station making it easy for transport and the scotiabank arena Very clean and it seems like a newly renovated hotel The only downside is how noisy it can be at night but that is a given based on how large Toronto is
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

James and Jays weekend with the wife

Great location, clean comfortable room. A little noisy and the front desk lady tried to charge us 100 bucks for early check-in instead of the 75 I was told about on the phone when I called to ask. Nice clean indoor pool and hot tub with nice windows to look out.
Stayed 3 nights in Sep 2025

8/10 Good

Travis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My wife and I went to Toronto to take in a couple of Blue Jays games. We found it very convenient to walk to and from the games and an easy walk to other attractions we wanted to see. There were several restaurants we enjoyed that were easy to find and get to. In general we found the rooms to be clean but found the carpet could have been cleaner. On a bit of a negative, on our last night there I had asked the gentlemen at the front desk about the reliability and convenience about getting an Uber to pick us up fairly early in the morning. We are from a reasonably small place and havent had much experience with Uber. We wanted to be to Pearson by 7:45am and I wanted to know if I could count on an Uber/taxi to be there early enough to get me to the airport on time. I felt like he was trying to dissuade from using Uber/taxi in favor of an in-house service, saying that Uber/taxi would be expensive and unreliabe. He told me the in-house service would be $75 and the others would be up to $100. In the end I was able to reserve an Uber for the next morning whom was there even a little earlier that I asked and the cost was only $45. I feel like when a customer asks for assistance at the front desk of a hotel, the staff should be more interested in assisting the guest in the best possible way rather than making more money for the hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Graeme

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was well handled. Breakfast facilities were great. Staff were friendly and professional. One member of staff (Burak Kaya) went above and beyond to contact me after I had left some of our travel documents in my room. Room and hotel were clean and well presented and maintained.
Stayed 3 nights in Aug 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities
Middle of the city
Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with our stay. We had a king room. Very clean and nicely decorated. No issues at check in or check out. Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristopher

Stayed 2 nights in Sep 2025