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Novotel Toronto Centre

3.5 star property

Photo gallery for Novotel Toronto Centre

Exterior
Exterior
Superior Room, 2 Queen Beds (Newly Renovated)
Indoor pool, pool loungers
Breakfast, lunch, dinner served; American cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪16 min walk‬
  • CN Tower
    ‪16 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Premier Room (Newly Renovated)

8.8 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated)

9.2 out of 10
Wonderful
(257 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds (Newly Renovated)

9.0 out of 10
Wonderful
(131 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated)

8.4 out of 10
Very good
(13 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Toronto

Located in Toronto (Downtown Toronto), Novotel Toronto Centre is a 4-minute walk from Hockey Hall of Fame and 8 minutes by foot from Scotiabank Arena. .This hotel is 0.6 mi (1 km) from CF Toronto Eaton Centre and 0.9 mi (1.5 km) from Ripley's Aquarium of Canada.

What's nearby

  • Scotiabank Arena - 8 min walk - 0.7 km
  • CF Toronto Eaton Centre - 11 min walk - 1.0 km
  • Rogers Centre - 16 min walk - 1.4 km
  • Ripley's Aquarium of Canada - 16 min walk - 1.4 km
  • CN Tower - 16 min walk - 1.4 km

Getting around

  • King St East at Church St West Side Stop - 6 min walk
  • Union Station - 8 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 32 min drive

Restaurants

  • ‪St. Lawrence Market Outdoor Vendors - ‬4 min walk
  • ‪Market Wharf - ‬4 min walk
  • ‪The Keg Steakhouse + Bar - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬2 min walk
  • ‪The Bottom Line Restaurant & Bar - ‬5 min walk

About this property

Novotel Toronto Centre

Hotel with a sauna, a quick walk to Scotiabank Arena
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at Cafe Nicole, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Toronto? This hotel has 2486 square feet (231 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 3061 out of 4264 reviews
Rating 8 - Good. 888 out of 4264 reviews
Rating 6 - Okay. 205 out of 4264 reviews
Rating 4 - Poor. 60 out of 4264 reviews
Rating 2 - Terrible. 50 out of 4264 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Stayed 1 night in May 2025

6/10 Okay

K M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel propertu
Stayed 4 nights in Apr 2025

10/10 Excellent

AnnMarie

Travelled with family
Liked: Staff & service, property conditions & facilities
Fabulous location, beautiful hotel, helpful staff. Would have appreciated free coffee and breakfast for the rates we paid.
Stayed 2 nights in May 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of its proximity to Union Station. My 90 year old mother and I were in to see the opera and visit the ROM. We stayed one night. I am not sure what the extra $100 fee is though. In case of damage? Will it be refunded? I certainly hope so since we spent very little time in the room!!
Stayed 1 night in May 2025

4/10 Poor

Rob Andrea

Disliked: Property conditions & facilities
The HVac in the room was very ineffective and the bathroom fan was virtually none existent. This was a very high price for such a bad room
Stayed 1 night in May 2025

10/10 Excellent

Randy, frankford

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Check in was great close to restaurants and also the airport BB island very nice would rate 10/10
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, breakfast very nice, room large and had kettle which is rare.
Stayed 2 nights in May 2025

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient downtown area.
Stayed 5 nights in Apr 2025

6/10 Okay

muhammad hammad

Liked: Cleanliness, staff & service
You are mainly paying for the location here, so don’t expect the facilities to match the price. Our bathroom door didn’t close properly, which was quite inconvenient. Additionally, parking costs $40 per night extra, which feels excessive.
Stayed 1 night in May 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location as it is close to all the waterfront amenities and also in a good location to allow me easy, walkable access to my relative living in Toronto. I did not like the fact that I was not offered my VIP offers and did not realize this until my stay was almost over.
Stayed 4 nights in May 2025

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jen

Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Scott B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Blair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, quiet hotel within walking distance of downtown restaurants and Union Station.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 2 nights in May 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, a very clean property, and beautiful rooms.
Stayed 1 night in May 2025

10/10 Excellent

Danyel Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we go to Toronto we stay at the Novotel and have never been disappointed. Staff are very friendly. Rooms are clean and spacious. Love that they will store your luggage if you arrive before check in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Love stying there!! Walking distance from Union Station!!!
Stayed 1 night in Apr 2025

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice, we will be back!
Stayed 4 nights in Apr 2025

8/10 Good

Curtiss

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and helpfull. convenience of the downtown core within walking distance.
Stayed 3 nights in Apr 2025