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Townsend Gateway Inn

2.0 star property

Photo gallery for Townsend Gateway Inn

Premium bedding, desk, blackout curtains, iron/ironing board
32-inch flat-screen TV with satellite channels, TV
Exterior
Property grounds
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
8270 State Hwy 73, Townsend, TN, 37882
  • Place, River Rage Go-Kart Track
    ‪3 min walk‬
  • Place, Great Smoky Mountains Heritage Center
    ‪9 min walk‬
  • Place, Townsend Visitor Center
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(18 reviews)
  • 38 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, No Pets

9.6 out of 10
Exceptional
(16 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, No Pets

9.2 out of 10
Wonderful
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View, No Pets

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

Deluxe Suite, 2 Bedrooms, Refrigerator & Microwave, Mountain View, No Pets

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Cottage, 1 Bedroom, Kitchenette, Mountain View, Pet Friendly

10.0 out of 10
Exceptional
(5 reviews)
  • 59 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View, Pet Friendly

9.6 out of 10
Exceptional
(9 reviews)
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed, Refrigerator & Microwave, Mountain View , Pet Friendly

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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Property grounds
Highland Manor Inn
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4.6 out of 5, Wonderful, 750 reviews
The price is NZ$214
includes taxes & fees
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About the area

Townsend

With a stay at Townsend Gateway Inn in Townsend, you'll be in the mountains, within a 5-minute drive of Great Smoky Mountains National Park and River Rage Go-Kart Track. .This motel is 15.8 mi (25.5 km) from Island at Pigeon Forge and 21.2 mi (34.1 km) from Ripley's Aquarium of the Smokies.
View more Motels in TownsendOpens in a new window

What's nearby

  • River Rage Go-Kart Track - 3 min walk - 0.3 km
  • Tube Junction - 4 min walk - 0.4 km
  • Great Smoky Mountains Heritage Center - 9 min walk - 0.8 km
  • Townsend Visitor Center - 19 min walk - 1.7 km
  • Great Smoky Mountains National Park - 2 min drive - 2.1 km

Getting around

  • McGhee Tyson Airport (TYS) - 33 min drive

Restaurants

  • ‪Peaceful Side Social - ‬17 min walk
  • ‪The Townsend Abbey - ‬2 min drive
  • ‪The Artistic Bean - ‬10 min walk
  • ‪Burgermaster Drive-in - ‬16 min walk
  • ‪Little River Pub And Deli - ‬3 min drive

About this property

Townsend Gateway Inn

Suburban motel in Townsend with free parking
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a garden. Additional amenities at this motel include complimentary wireless internet access, concierge services, and a picnic area.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's games
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • 1 floor
  • 5 buildings
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Service animals are welcome, and are exempt from fees
Up to 45 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the total amount of the booking plus USD 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. It may take up to 14 days after check-out for this amount to be reimbursed by the bank.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Townsend Gateway Inn
Townsend Gateway
Townsend Gateway Hotel Townsend
Townsend Gateway Inn Motel
Townsend Gateway Inn Townsend
Townsend Gateway Inn Motel Townsend

Townsend Gateway Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 37 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very old. They have tried to make some improvements to the room we were in but bathroom floor tile grout was dirty. Tub/shower was so-so. Ice machine was broken. Price was high for a Tuesday. Location to cades cove was good. Gave us some snacks when we checked in.
Stayed 1 night in Aug 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness
It was clean but dated. No working ice machines. Staff were very friendly.
Stayed 2 nights in Aug 2025

8/10 Good

FRED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel in very good condition. Comfortable bed. Nice scenery.
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel to stay in Townsend

Everything about it was good. The place was clean everything worked. And the pool was nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Deana

Stayed 1 night in Aug 2025

8/10 Good

Lou Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has been updated with modern features.
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Travelled with group
Liked: Amenities
Nice, clean and quaint. I’d definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved this place! Our only complaint was the a/c in the room. It is very loud and sounded like it needed some maintenance. Parking is right in front of your room. The pool was clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely love this hotel! It is very quiet and relaxing to stay here.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wasnt there much but enjoyed when we was
Stayed 3 nights in Jul 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! No complaints!
Stayed 1 night in Aug 2025

10/10 Excellent

Catina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Room was clean and beds were very comfortable. Walls are made of concrete so you couldn’t hear the guests in the room next to you.
Stayed 1 night in Aug 2025

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right by Cades Cove!

Such a cool motel! The room was spotless, nicely furnished, and it close to lots of cool opportunities.
Stayed 2 nights in Aug 2025

6/10 Okay

Bill

Travelled with family
Disliked: Amenities, property conditions & facilities
Older property and bathroom and vanity need updating. Not enough light in vanity area. Coffee was old and stale. Could not find an ice machine. No facial tissues and only 3 or 4 hangers in closet.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little dated. The property was clean. The ice machines did not work and the fridge in the room did not have a freezer compartment.
Stayed 2 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice clean room
Stayed 1 night in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The hot water Didn't work
Stayed 2 nights in May 2025

10/10 Excellent

Gerrilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Somewhat dated.
Stayed 2 nights in Jun 2025