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Candlewood Suites Tyler by IHG

2.5 star property

Photo gallery for Candlewood Suites Tyler by IHG

Property amenity
Exterior
1 bedroom, in-room safe, desk, rollaway beds
Lobby
Suite, 1 Bedroom

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    ‪13 min walk‬
  • Tyler Junior College
    ‪6 min drive‬
  • University of Texas at Tyler
    ‪7 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite, 2 Double Beds

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

1 bedroom, in-room safe, desk, rollaway beds

Studio Suite

7.4 out of 10
Good
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub) | Room amenity

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom, Accessible Bathtub (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, desk, rollaway beds

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Tyler

A stay at Candlewood Suites Tyler by IHG places you in the heart of Tyler, within a 5-minute drive of Rose Rudman Park and Broadway Square Mall. .This hotel is 2.5 mi (4.1 km) from CHRISTUS Mother Frances Hospital - South Tyler and 2.9 mi (4.7 km) from Faulkner Park.

What's nearby

  • Broadway Square Mall - 13 min walk - 1.2 km
  • The Village at Cumberland Park - 5 min drive - 5.2 km
  • Tyler Junior College - 6 min drive - 5.9 km
  • UT Health Tyler - 7 min drive - 6.7 km
  • University of Texas at Tyler - 7 min drive - 7.8 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 20 min drive

Restaurants

  • ‪Chuy's - ‬14 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪China King - ‬2 min drive
  • ‪Olive Garden - ‬6 min walk

About this property

Candlewood Suites Tyler by IHG

Hotel in Tyler with a 24-hour fitness center and a 24-hour front desk
Candlewood Suites Tyler by IHG offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 64 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge).
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills. Additional features at this hotel include a banquet hall and a vending machine.
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. Planning an event in Tyler? This hotel has 291 square feet (27 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • 291 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 70 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 254 reviews
Rating 8 - Good. 76 out of 254 reviews
Rating 6 - Okay. 27 out of 254 reviews
Rating 4 - Poor. 15 out of 254 reviews
Rating 2 - Terrible. 14 out of 254 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I am usually pleased with Candlewood Suites . Very spacious and comfortable . The bathroom could have been cleaned better but overall a great value . Bed are very comfortable
Stayed 1 night in Apr 2025

6/10 Okay

SUE

I booked this room through Expedia for one night and through the company page for the first night. The assistant at the desk told me they didn’t have rooms available, even though his website allowed me to book a room. He eventually called someone and found that they had a room available. It took 40 minutes after midnight to get to my bed. I slept good once I got to my room, and it was comfortable but it would be nice if staff were familiar with the property and availability. He also would not allow me to leave my things for my second night stay that was booked through Expedia. I had to check completely out, put my things in my car and re-check in later that day.
Stayed 1 night in Feb 2025

10/10 Excellent

Avery

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home.
Stayed 3 nights in Mar 2025

6/10 Okay

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give me my double beds for my daughter and I. They gave me a single queen bed and a cot. Did not have any other rooms with double queens available. They blamed it on Expedia of course. They don’t have any usb charging ports whatsoever so you better bring your own. I won’t be staying here again because of inconveniences.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natarsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice and very convenient for me to prepare food while I was there
Stayed 3 nights in Mar 2025

8/10 Good

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast was offered nor was there a porta cochere where you could park under to load and unload travel gear. The tv was too small .
Stayed 2 nights in Mar 2025

6/10 Okay

Dustin

Just a very basic place to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice, Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was friendly and extremely accommodating. Plenty of dining options very close by. Also a lovely park and walking trail close.
Stayed 2 nights in Feb 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Avery

Stayed 3 nights in Jan 2025

10/10 Excellent

Blakeley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jourdan

Stayed 1 night in Nov 2024

8/10 Good

Trisha

Stayed 1 night in Nov 2024

4/10 Poor

Elijah

Disliked: Staff & service, property conditions & facilities
Must be under new ownership, because the property is going downhill.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff. Was only there for 2 nights but was a great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Oct 2024

10/10 Excellent

Brandon

Very great place to be they treat you like family
Stayed 14 nights in Nov 2024

10/10 Excellent

henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and convenient
Stayed 14 nights in Oct 2024

10/10 Excellent

Alexandria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was nice and the nice lady with the dreads that checked me in was amazing. Only downfall was that the TV didn't work but that didn't bother me.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mitch

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kaleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024