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DoubleTree by Hilton Hotel Vancouver

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Vancouver

Exterior
Bar (on property)
Reception
Games room
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Place, Bridgeport
    ‪3 min walk‬
  • Place, Fircrest Park
    ‪9 min walk‬
  • Place, 205 Commerce Center
    ‪11 min walk‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(31 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Vancouver

Located in Vancouver (Fircrest), DoubleTree by Hilton Hotel Vancouver is within a 15-minute drive of Vancouver Mall and Cascade Station. .This hotel is 9 mi (14.4 km) from Jantzen Beach Center and 11.7 mi (18.9 km) from Cascades Amphitheater.

What's nearby

  • Bridgeport - 3 min walk - 0.3 km
  • Columbia Square - 4 min walk - 0.4 km
  • Fircrest Park - 9 min walk - 0.8 km
  • 205 Commerce Center - 11 min walk - 0.9 km
  • LeRoy Haagen Park - 12 min walk - 1.1 km

Getting around

  • Parkrose-Sumner Transit Center - 9 min drive
  • Vancouver Station - 22 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Fred Meyer Fuel Center - ‬17 min walk
  • ‪Wendy's - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Vancouver

Suburban hotel with free parking, in the vicinity of Vancouver Mall
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 98 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Press Northwest, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 2400 square feet (223 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Press Northwest - This buffet restaurant specializes in American cuisine and serves breakfast only.
Press Northwest Bar - This bar specializes in pizza. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to midnight
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 108 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Not very friendly when checking in. Hotel under renovation so our room we initially checked into on 1st floor the toilet was plugged and a dumpster was directly infront of our window. I do appreciate that front desk was nice enough to let us switch to another room. When I booked it I thought the breakfast was included Continental But it wasn't, I guess that was my bad for not reading my booking clearly. I was surprised the breakfast was $14 and was super basic.
Stayed 1 night in Nov 2025

2/10 Terrible

Perry

Disliked: Amenities, property conditions & facilities
The room wasn't finished yet it did not have what we needed, we called the night before and they said they all had microwaves refrigerators and couches my wife has to bring her own food because she's allergic to gluten and the place didn't have a microwave very disappointing we couldn't stay there so we went to a Hilton down the street which was everything we needed more money but my wife was happy that's all that mattered. Also it didn't have a couch, first night all we asked for was a microwave and we'd stay but the night help said they couldn't give us one they didn't have any. To me that was a breach of contract which I just wanted my money back so I had to dispute night one with my credit card company and I'm hoping that the DoubleTree Hilton will be fair and give me my first night's money back and then I'll drop this. I hate giving people bad reviews it's a bad time and it hurts business but I just want my one night back that they didn't pay me for and I hope Hilton does something about it.
Stayed 3 nights in Oct 2025

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We had mold in our bathroom, our pull-out couch wasn't there, the hallway was full of old beds, trim and chipped paint. We had no body wash anf no conditioner. The flooring in the halls and straiway we disgusting. Breakfast was $13 a person with a below average breakfast bar, so we skipped that.
Stayed 1 night in Oct 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, property conditions & facilities
Was not nice
Stayed 1 night in Oct 2025

4/10 Poor

Magnus

Stayed 1 night in Oct 2025

6/10 Okay

Martha, Irvine

Stayed 2 nights in Oct 2025

6/10 Okay

Leroy

Unbelievable that a Hilton has a property with this neglect. The elevator has obviuosly been out of order for a long time, which I found out after I arrived. The clerk tried to place me on the second floor, but magically found a first floor room when I told him I would have to go elsewhere. I am 85 and my spouse is unable to climb stairs.
Stayed 2 nights in Oct 2025

6/10 Okay

Bianca

Business traveller
Liked: Staff & service
Disliked: Room comfort
I understand they are renovating however my room window has no blinds or curtains. Also there was no notification that the elevator hasn't worked in a year
Stayed 1 night in Oct 2025

10/10 Excellent

Beth

Loved the warm cookies and water bottles. Bed and bedding super comfortable. Price affordable. Clean room, quiet room. All good.
Stayed 1 night in Oct 2025

2/10 Terrible

Diane, Snohomish

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is under construction and has many limitations with parking, construction debris, and dust, the elevators do not work so we had to bring our luggage up three flights to the third floor, and generally a bad experience with cleanliness of the room. The bed annd pillow and comforter up the bed and pillows. I do not recommend staying here
Stayed 1 night in Sep 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remodel in progress but still nice.

They were in the middle of a remodel so that affected cleanliness a bit. All of the staff I interacted with were very nice. I wouldn’t be surprised if technology lostmy request for ground floor/no stairs between here and there. I didn’t find out till check in that the elevator was out and the first floor was full. The breakfast was amazing!
Stayed 1 night in Sep 2025

6/10 Okay

Shelly

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was fine; it provided a place to grab a few hours' sleep before our early flight... and I was grateful for the family suite to keep everyone together. Guest service was terrible - never anyone at the front desk when we needed something. No vending machines so we had to pay $5 for a bottle of water! Pool was freezing cold and there were no towels. If you just need a clean, comfortable place to sleep, then this works. Just don't expect anything more (and bring your own water!)
Stayed 1 night in Sep 2025

10/10 Excellent

Javier

Travelled with family and small children
Liked: Amenities
Great stay, but very disapointing that you would have to pay for vreakfast.. 14 extra a person???
Stayed 2 nights in Aug 2025

6/10 Okay

Loretha

Liked: Staff & service
The property was under renovations.. including the elevator. Not a huge deal.. but the curtains in the room were definitely not big enough to cover the whole window. I recommend fixing that.
Stayed 1 night in Sep 2025

6/10 Okay

Dale

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice people
Stayed 3 nights in Aug 2025

8/10 Good

Sue

Liked: Cleanliness
It was nice, but you can definitely tell it is being renovated. Our room had a nice bed, but only 1 chair to sit in and no sofa. And there was plenty of room for another bed or sofa—so kinda weird.
Stayed 2 nights in Aug 2025

4/10 Poor

angela

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property was under renovation which was no problem. I’m glad to see a business putting money back into the property. The room we booked was a king bed with a separate pull out sofa bed. Upon entering the room it was only the king bed and an empty sitting area with the second tv and nowhere to sit and watch it. The sofa bed was for our son to sleep on. Went back to the front desk to at least request a roll away just to be told there were none left. We asked to be switched to a two queen room to be told the same, there were none available. The only thing the staff could offer was more blankets and pillows for the floor. This is unacceptable when you pay for a king with sofa bed and they expect your guest to sleep on the floor. We would have switched to an acceptable hotel but not knowing if Travelocity would refund for this hotel made me uneasy. I didn’t want to end up paying for two hotels for one night in Vancouver and not be refunded for the Double Tree. Very disappointing and frustrating. We made it work and our son slept on the floor. A property should not advertise rooms that aren’t as described.
Stayed 1 night in Aug 2025

2/10 Terrible

angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We booked a king room with a pull out sofa bed. When we went into the room the sofa bed was missing, just a wide open area with a second television and nowhere to sit. The front desk said there were no available roll aways available and no available double queen rooms. The front desk could only offer blankets and pillows for my 11 year old son to sleep on the floor.
Stayed 1 night in Aug 2025

4/10 Poor

Brianne

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Warm pool
Stayed 1 night in Aug 2025

2/10 Terrible

Southanoum

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were notified of renovations, this was not told to us prior to the booking. Our first room had black mold all over the bathroom ceiling. We got switched rooms, although both rooms did not have a couch like in the listing. Much of the furniture and curtains were coming apart. Without notice they had shut off all the water throughout the building in the night. Which was awful as we got back to the room late and had no way to wash our hands, faces, shower, or even flush the toilet. They were also doing reconstruction in the room below us at 5am so it was quite noisy. They did not do anything for the inconveniences, it was an awful stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Kathleen

Business traveller
Liked: Cleanliness
No elevator. Little help from front desk. Ice machine didn’t work.
Stayed 1 night in Jul 2025

10/10 Excellent

Lily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was super friendly
Stayed 1 night in Jul 2025

6/10 Okay

Larry

Stayed 1 night in Jul 2025