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Quality Inn & Suites Liberty Lake - Spokane Valley

2.5 star property

Photo gallery for Quality Inn & Suites Liberty Lake - Spokane Valley

Concierge desk
Concierge desk
Lobby
Suite, Multiple Beds, Accessible, Non Smoking
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Breakfast included

Explore the area

Map
2327 N Madson Rd, Liberty Lake, WA, 99019
  • Liberty Lake
    ‪4 min drive‬
  • Hub Sports Center
    ‪7 min drive‬
  • Spokane Valley Mall
    ‪8 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Liberty Lake

Located in Liberty Lake, Quality Inn & Suites Liberty Lake - Spokane Valley is in the business district, a 4-minute drive from Liberty Lake and 7 minutes from Hub Sports Center. .This hotel is 5.7 mi (9.1 km) from Stateline Stadium and Speedway and 6.1 mi (9.8 km) from Spokane Valley Mall.

What's nearby

  • Liberty Lake - 4 min drive - 3.5 km
  • Liberty Lake Golf Course - 5 min drive - 3.9 km
  • Hub Sports Center - 7 min drive - 7.5 km
  • Spokane Valley Mall - 8 min drive - 9.9 km
  • Stateline Stadium and Speedway - 9 min drive - 9.2 km

Getting around

  • Spokane Intermodal Center - 20 min drive
  • Spokane International Airport (GEG) - 28 min drive

Restaurants

  • ‪Wendy's - ‬5 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Saddle Sore Inn - ‬6 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Bayou Bar & Grill - ‬9 min drive

About this property

Quality Inn & Suites Liberty Lake - Spokane Valley

Suburban hotel with free breakfast and a 24-hour front desk
Quality Inn & Suites Liberty Lake - Spokane Valley offers 70 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Liberty Lake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 6 2025 to July 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Inn Liberty Lake Spokane Valley
Quality Liberty Lake Spokane Valley
Quality Spokane Valley
Quality Inn & Suites Liberty Lake - Spokane Valley Hotel
Quality Inn & Suites Liberty Lake - Spokane Valley Liberty Lake

Quality Inn & Suites Liberty Lake - Spokane Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1001 reviews
Rating 8 - Good. 313 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kyle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovation in processs we should of been notified no hot tub
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Should of been notified the place was under renovation
Stayed 1 night in May 2025

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We should of been warned they were renovating no hot tub that’s why we stay hot tub I’m done using Expedia this was ridiculous not to have a hot tub should be refunded this place was a mess stayed 3 nights had to go down every day to get new keys kid running check-in was incompetent
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

False advertising!

Not at all as pictured/advertised. Arrived to find hotel in the midst of a remodel- pulling off all the siding. Jack- hammering out concrete floor in lobby, etc. The advertised pool and hot tub were empty. Wallpaper peeling of walls, filthy carpet in hallways. Air con not working in my room. Worn out sheets that wouldn’t stay in place on the bed. Bugs crawling and some dead in the shower. They said I could cancel for free since the pool couldn’t be used. However it was a huge event weekend (Bloomsday race) in Spokane with most hotels all booked and doubled prices (250-350+ $$). The pictures on the internet looked ok and I didn’t need a super fancy room, but this felt like false advertising- total fraud!
Stayed 1 night in May 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once they have renovations done itll be a great centralized hotel with two breweries and a spokane style shopping center within mins drive
Stayed 3 nights in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very pleasant, we always have our dog with us, she does very well in motels she is a large dog. but very well behaved and all the staff was very nice, helpful and always had a smile. the breakfast was awesome.
Stayed 3 nights in Apr 2025

2/10 Terrible

Krista

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Go somewhere else

Dog hair all over room, lights didn’t work, comforter was stained. Manager had terrible customer service, she kept repeating herself instead of listening to customers. Housekeeping manager stated they did a walkthrough of room after cleaning, if that’s her opinion of clean- I will never return.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paige

Stayed 2 nights in Mar 2025

6/10 Okay

amanda

Travelled with family and small children
Liked: Staff & service, amenities
The pool was so cold i was a little disappointed in that we had to stay in the hot tub with the kids which was only luke warm. I also found dog food on my floor in my room and a huge sticky puddle. Makes me wonder if my ro ok m even got cleaned. Breakfast and staff were absolutely amazing
Stayed 1 night in Apr 2025

4/10 Poor

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty
Stayed 2 nights in Apr 2025

4/10 Poor

Jessie Rose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rating: ★★☆☆☆ (2/5) Title: Not Worth It Unless You Desperately Need the Location We stayed here Saturday night and honestly, this place was rough. The whole hotel felt dirty and neglected. The bathroom walls were peeling and looked like they had moisture damage. especially above the shower where it seemed like mold might be forming. The room doors didn’t even line up properly, like they’d been damaged or warped and never fixed. Thankfully, the rooms had hard flooring, because if it had been carpet like the rest of the hotel, I probably would've walked out. The hallway carpets and stairwells were disgusting. Stained, dusty, and clearly not cleaned in forever. There was a tiny sign at the front desk saying “please excuse the dust, we’re renovating,” but trust me—it was way more than just dust. It looked like this place hasn’t had a deep clean in years. Parking sucked too. I like to be able to see my car from my window. They only had very minimal front of the building parking. We only stayed because it was super close to the gym where our basketball games were. Otherwise, I wouldn’t recommend it. The one decent part was the breakfast it wasn’t anything amazing, but it got the job done.
Stayed 1 night in Apr 2025

6/10 Okay

Charles

Liked: Staff & service, property conditions & facilities

April 3,2025

Room 302 took 15 minutes for shower to get warm, the temperature never got hot. The hot tub also was just warm. Ice machine was only working on first floor. The property was being remodeled hopefully they will address these issues.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jason

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Construction going on so it was loud upon arrival, terrible smell in the elevator, mattresses were not clean, mattress covers were old and torn up, shower went from extremely hot to not randomly several times within a short shower. I would not return and in fact left to another hotel.
Stayed 2 nights in Mar 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Stay to Date

This hotel was horrible. We checked in around 7pm to find our hotel room wasn’t cleaned from previous guests. We asked the only gentleman working to please clean our room. He took the trash out, and made the bed with the old bedding. Pillow cases were dirty, and long strands of hair were all in the bedding. We told him that we were going to get dinner and to please have the room straightened up for us before we return. When we returned, he did have new sheets and pillowcases on the bed, fresh towels etc. When we arrived back into the room, my wife went to use the toilet and after she flushed, the nastiest substance came up from the bottom of the toilet and stunk up our entire hotel room. We had to tough it out and sleep with the window open, and use the restroom by the lobby downstairs whenever we had to use the restroom. We left completely unsatisfied and were offered $25 back for compensation. This is completely unacceptable. There were two other families in the lobby complaining about the same issues with their rooms being messy upon check-in. We will not be back.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 3 nights in Mar 2025

4/10 Poor

Alexandria

Stayed 1 night in Mar 2025

2/10 Terrible

Ashley

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Devon

Stayed 2 nights in Mar 2025

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms were dirty- staff was so nice trying to accommodate. They couldnt help much as i booked through expedia and apparently paid over double. (I will NEVER book through expedia again!) Second room they moved us too was a bit cleaner though there was still urine on the toilet and some on the comforter- but we were so tired we just pulled the comforter off and tried to sleep. Kids were running up and down the halls all night though. We did let staff know- but of course because we booked through expedia- they could not do anything. We hit the hot tub in the morning (tried the night before but there was over 20 kids packed into it (the sign said 8 adults maximum) so we couldn't fit. Though in the morning the hot tub was nice and warm- like a hot bath. Continental breakfast was great. Just not a $230 hotel. If it were $70 i would have expected all this, but not for this price!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is away from pretty much anything. In the middle of industrial area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay, the staff is very friendly and welcoming. Jake was top notch! Definitely will be back!
Stayed 1 night in Feb 2025

10/10 Excellent

Erica

Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite noisey from the room we were in
Stayed 2 nights in Feb 2025