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Chateau Victoria Hotel and Suites

3.5 star property

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Indoor pool
Lobby sitting area
Breakfast, lunch and dinner served
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Place, Victoria Conference Centre
    ‪1 min walk‬
  • Place, Government Street
    ‪2 min walk‬
  • Place, Royal BC Museum
    ‪4 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

9.0 out of 10
Wonderful
(255 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(272 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

9.0 out of 10
Wonderful
(70 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Victoria

A stay at Chateau Victoria Hotel and Suites places you in the heart of Victoria, within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal. .This hotel is 1 mi (1.6 km) from Fisherman's Wharf Marina and 4.4 mi (7.1 km) from University of Victoria.

What's nearby

  • Victoria Conference Centre - 1 min walk - 0.2 km
  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Chinatown - 13 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse Victoria Falls - ‬2 min walk
  • ‪M Club Lounge - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Built in 1975
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1921 out of 2736 reviews
Rating 8 - Good. 538 out of 2736 reviews
Rating 6 - Okay. 181 out of 2736 reviews
Rating 4 - Poor. 49 out of 2736 reviews
Rating 2 - Terrible. 47 out of 2736 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean and staff were great.
Stayed 3 nights in Feb 2026

6/10 Okay

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jan 2026

10/10 Excellent

Heather, Nanaimo

Stayed 1 night in Jan 2026

8/10 Good

Thomas

Stayed 1 night in Feb 2026

10/10 Excellent

CINDY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Toilet paper sucks though
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Cathie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! Close to many restaurants and downtown. Clean room, nice restaurant on the property that has the best view of the city. Staff were very friendly and helpful. We would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Raissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great customer service, great location, clean rooms!
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, location is perfect for walking downtown, beds were comfy!
Stayed 1 night in Jan 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Jan 2026

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and close to everything.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great location.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erika

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The place is well equipped, clean and nicely decorated. And the staff was very friendly and kind
Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

10/10 Excellent

Kim

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
It was great the room was very clean, the breakfast on the roof top was great!
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Liked: Amenities
Staff at front desk need more customer service training. Did not acknowledge me waiting to check in. And Not very friendly. Cleaning staff did not remove wet towels from floor nor leave more tea. Not impressed.
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, Close to many of the city amenities. friendly staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shari

Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean and spacious. In-room toiletries and amenities are good quality. Great location.
Stayed 1 night in Jan 2026

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes and yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Gordon

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This was an incredible experience and we will definitely be staying here again. The rooms were clean and well appointed with everything we needed. The restaurant and lounges are amazing and the staff is some of the best people we have met in our travels. Very friendly, accommodating and made our overall experience incredibly pleasurable. Thank you for everything. Sincerely Gordon and Tina
Cool Lego display of the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Hailee

Stayed 1 night in Jan 2026

10/10 Excellent

Lindsay

Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Clean
Stayed 1 night in Jan 2026