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The Oswego Hotel

4.0 star property

Photo gallery for The Oswego Hotel

Breakfast, lunch, dinner served; garden views
Point of interest
Reception
Front of property
Basic Studio Suite, 1 Queen Bed

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
500 Oswego Street, Victoria, BC, V8V5C1
  • Victoria Harbour
    ‪4 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪6 min walk‬
  • Royal BC Museum
    ‪10 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

Basic Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom

Microwave, stovetop, dishwasher, coffee/tea maker

Standard Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Hypo-allergenic bedding, down duvets, desk, iron/ironing board

Premium Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Victoria

Located in Victoria (James Bay), The Oswego Hotel is a 4-minute walk from Victoria Harbour and 6 minutes by foot from Victoria Clipper Ferry Terminal. .This eco-certified hotel is 0.3 mi (0.5 km) from British Columbia Parliament Building and 0.4 mi (0.6 km) from Victoria Fisherman's Wharf.

What's nearby

  • Victoria Harbour - 4 min walk - 0.4 km
  • Victoria Clipper Ferry Terminal - 6 min walk - 0.6 km
  • British Columbia Parliament Building - 6 min walk - 0.6 km
  • Victoria Fisherman's Wharf - 8 min walk - 0.7 km
  • Royal BC Museum - 10 min walk - 0.8 km

Getting around

  • Victoria Intl. Airport (YYJ) - 37 min drive

Restaurants

  • ‪Milestones - ‬10 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Red Fish Blue Fish - ‬15 min walk

About this property

The Oswego Hotel

Eco-certified hotel with a 24-hour fitness center and a 24-hour business center
The Oswego Hotel offers 80 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. This Victoria hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 80 guestrooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite at The Aegir Room, a bar/lounge where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
The Aegir Room - Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner, and light fare. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Aegir Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • TV in common areas
  • Yoga classes

Family friendly

  • Dining table
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Paper towels
  • Toaster

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15.00 to 40 per person
  • Covered self parking fee: CAD 20 per day
  • Pet fee: CAD 39.00 per accommodation, per stay (maximum CAD 99.00 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Oswego
Oswego Hotel
Oswego Hotel Victoria
Oswego Victoria
The Oswego Hotel Hotel
The Oswego Hotel Victoria
The Oswego Hotel Hotel Victoria

The Oswego Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1027 out of 1372 reviews
Rating 8 - Good. 239 out of 1372 reviews
Rating 6 - Okay. 74 out of 1372 reviews
Rating 4 - Poor. 22 out of 1372 reviews
Rating 2 - Terrible. 10 out of 1372 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Marilou, Surrey

Liked: Cleanliness, property conditions & facilities
I noticed there’s no welcome water provided. It would be nice to have that complimentary like other hotels do.
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

8/10 Good

Pasquale

Stayed 4 nights in Jan 2025

8/10 Good

Michaela

Stayed 1 night in Jan 2025

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agents were very friendly, check in really easy. Room was really clean,on a cold day heat was set at perfect temperature. Bed and pillows very comfy. Check out easy i realy liked my room and enjoyed the experience
Stayed 1 night in Jan 2025

6/10 Okay

Dianna

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karin

Liked: Cleanliness
The room was excellent with a small kitchen and great views. I really like the lounge/restaurant and they had lovely live music. The parking is easy - lots of EV charging stalls - and the location is great
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jennifer

Travelled with pets, Travelled with partner
Disliked: Cleanliness
Nice location. Upkeep of the rooms needs some serious work. Cobwebs in windows and kitchen light fixtures, The transition strip from kitchen tile to living room laminate is raised which is a trip hazard and sharp when stepped on. The mattress had to be replaced and the box spring sound's like its one sleep away from breaking. Dings all over the walls ceiling and window sills missing paint, the rug is gross stained and not vacuumed the amount of sand & dirt on it and under it was unbelievable. This was our 2nd time at this hotel....alot has changed since our first visit...not sure there will be a 3rd.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Rooms are spacious and clean, good value and great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Meiling Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Karanjot

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At the Oswego Hotel, it was a pleasant experience overall. The room was clean, comfortable, and well-maintained. However, I noticed two issues with the water: the hot water in the shower only lasted about 10 minutes before turning warm, and the water for the tub never got hot, staying only warm. This was a bit inconvenient, but aside from that, everything else was good. The staff was friendly and accommodating.
Stayed 1 night in Jan 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here on a few occasions. Last weekend again was perfect. This weekend was disappointing. The room we got felt like it was still being furnished. No desk just a low bench. A very small long narrow table. Bed was still very comfortable. So for one night not a problem but will make sure next time we get our usual type of room. Breakfast was awesome in the lobby restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness
The lounge in the lobby gave a very relaxed and welcoming vibe to the property - gummy bears were a nice little touch
Stayed 1 night in Jan 2025

10/10 Excellent

Keesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic condo stay; Central w comfort

This hotel is a chic condo away from home. Central location to everything including the harbourfront and restaurants and main roads for commuting. Quiet, comfortable, lots of counter space in the bathroom with great service and secure parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely outstanding hotel. Very calm and restful. Great restaurant on premises with friendly and experienced wait staff. Room was a good size, comfortable bed and great view. I appreciated the attention to providing local products such as shampoo soaps and lotions as well as the in room coffee. Couldn’t ask for a better experience
Stayed 6 nights in Jan 2025

10/10 Excellent

Jessie

Stayed 2 nights in Jan 2025

10/10 Excellent

Moeko

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

The Oswego is a great stay. Definitely my favorite when visiting our capital city.
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

Wonderful stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vinesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, great front desk staff, cocktails were great, happy hour a real gem, bartender on Friday was outstanding and performed heroics dealing with all the last minute requests!
Stayed 3 nights in Jan 2025

10/10 Excellent

Halima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and amenities/service with the convenience of a kitchen in a great walkable location
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative were the pillows. Too huge and chunky! But the bed and room were excellent with a great view from the 8th floor. Have stayed before and will again
Stayed 1 night in Jan 2025