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Comfort Inn Roanoke Civic Center

2.5 star property

Photo gallery for Comfort Inn Roanoke Civic Center

Free daily continental breakfast
Lobby
Exterior
Lobby
1 bedroom, blackout curtains, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Berglund Center
    ‪9 min walk‬
  • Center in the Square
    ‪17 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(48 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Roanoke

With a stay at Comfort Inn Roanoke Civic Center, you'll be centrally located in Roanoke, within a 5-minute drive of Carilion Roanoke Memorial Hospital and St. Andrews Catholic Church. .This hotel is 8.6 mi (13.8 km) from Smith Mountain Lake and 0.7 mi (1.2 km) from Berglund Center.

What's nearby

  • Berglund Center - 9 min walk - 0.8 km
  • Center in the Square - 17 min walk - 1.4 km
  • Virginia Museum of Transportation - 17 min walk - 1.4 km
  • Valley View Mall - 3 min drive - 4.1 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 4.7 km

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪2nd Helpings - ‬17 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Comfort Inn Roanoke Civic Center

Hotel in Roanoke with free breakfast and a 24-hour fitness center
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per person, per stay

We have included all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 592 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
The property itself is nice, breakfast was good every day and the staff is very friendly! But the beds are really uncomfortable and the air conditioning was terrible.
Stayed 4 nights in May 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much Jenny. You were so kind and helpful during a tough time. Will always recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel for a stay. Everything about the motel was very nice. The problem was the motel is not really walkable to dining options. If you stay here without a car, be prepared to uber/lyft or take public transportation.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to downtown. Rooms are upgraded. Friiendly staff. Very clean.
Stayed 1 night in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

amber

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely renovated room although the bed was too firm for me. The breakfast was very good and easy parking as well. Close to everything I need too.
Stayed 2 nights in Apr 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
There was excellent Mexican restaurant right down the block, delicious and inexpensive. Process of remodeling but first floor was great. Brought our dog and felt safe walking in the nearby neighborhood behind the Mexican restaurant. Red roof Inn diagonally was comedic.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities
Very giod choice at a very good price!
Stayed 1 night in Apr 2025

8/10 Good

cathy

Travelled with family
Safe area, convenient to our activities. Clean. The beds were very good, including pillows and linen. Nothing super special, but would stay again.
Stayed 3 nights in Apr 2025

8/10 Good

Tony

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Graciala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gareth

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Although more than a mile walk out of town, I chose this hotel because it had a pool and I could continue my daily routine. It does not have a pool.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is currently undergoing renovations to become Sparks by Hilton. I was in a renovated room. The new bed was very comfortable. The pillows are very soft so you may want to bring one from home if you like a firmer but not to firm pillow. No draws, clock or USB outlets in the renovated rooms. Bathroom renovated and clean. I recommend this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathleen

We had trouble regulating the temperature. Clean and basic room.
Stayed 1 night in Apr 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ted

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kamala

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Very nice dining area. Room was modern and clean. Close to downtown. Very reasonable price for the quality and location.
Stayed 1 night in Apr 2025

10/10 Excellent

Cara

Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff at front desk was very inviting and polite. Quick check in as well. Very informative too. Newly renovated as well.
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, neat, clean

My husband and I were in Roanoke for the Blue Ridge Foot Levelers Marathon. The Comfort Inn was clean, comfortable and neat. Service was outstanding as we had an issue with our reservation but the manager and front desk worked with us to resolve our issue.
Stayed 2 nights in Apr 2025

4/10 Poor

Christine

Travelled with family
The hotel room is just a shell, no channel guide for the TV, which worked intermittently with changing the channel. The curtains on the windows had holes in them as well as the sheets. The noice factor from construction went on til 9pm. Our room was on the side of the construction site. This room was rated 4. 8 on line. There is no way I would rate above a 3. I paid a good price for the hotel, not a cheap $100 like some other hotels. Will not return
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Liked: Property conditions & facilities
Clean, comfortable, and well appointed for the money. We did have an issue where the front desk lady was overwhelmed with front desk check ins and a rude customer on the phone. She gave us keys programmed to an already occupied room. Which in the South, could have been dangerous. Luckily, it was a single man in bed.
Stayed 1 night in Mar 2025