6/10 Okay
Brandon
Travelled with partner
29 Jul 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Since there was not a category for restaurant i scored the staff & service score poorly due to the dissatisfaction of our experience at ANU the onsite restaurant. I will say the server was friendly & attentive continuing to check on us….Not only was our appetizer delivered at the same time as our meal but it was the incorrect order, but that wasn’t the only thing incorrect one of our two main courses was also incorrect. So now we have two of our three ordered dishes incorrect, once we had the two correct entrees finally arrive at our table they were tasteless and the short rib was like rubber. We choose not to complain as I thought they would provide adequate compensation for the negative experience. We received our bill and was extremely disappointed with TWELVE $$ removed. That didn’t even cover one of our four cocktails. The restaurant was not busy and really no excuse for those mistakes to come out of the kitchen only explanation was the expeditor was to occupied on his phone, which we observed when we exited. It’s unfortunate this occurred, the property was well maintained and clean. The room was in great shape and a really comfortable bed. But for dining options much better local options available up the street.
Brandon
Stayed 4 nights in Jul 2025
